DVLA have added a new keeper!?
DVLA have added a new keeper!?
Author
Discussion

miketheman2k

Original Poster:

38 posts

267 months

Monday 25th April 2022
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I've had my car for about 2 years, registered in my name. We usually register the cars in my partner's name as she's way more diligent on the paperwork than I am (which starts to explain the rest...). I thought I'd be able to let the DVLA know that I wanted the car in her name and all would be well but it seems this hasn't gone according to plan. I filled out section 3 'change my name and / or address' of the V5C with her name but with our shared address. DVLA sent back a new V5C with her as the new keeper, another 'former owner', new acquired date and a refund for the rounded-down tax remaining. Not what I was expecting.

I phoned the DVLA and politely explained the issue, saying I realise now that the ownership can't be moved within family but I clearly didn't mean for a selling/transferring of the vehicle as I hadn't filled in Section 2 'Selling or transferring my vehicle to a new keeper'. The DVLA rep simply said it didn't matter, we've assumed you wanted that. I explained that I did not want that or I would have filled that in. This line of conversing didn't work and I was told there was nothing I could do now.

So what are my options? The car is a modern classic and having an additional owner won't help eventual resale. I also resent paying for some tax (a couple of weeks, but it's high a VED band...) again.

Can this war be won (by me!)?

TIA

poo at Paul's

14,607 posts

204 months

Monday 25th April 2022
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But it now does have a new keeper, does it not? ie her? Not sure what else you were expecting tbh?

123DWA

1,436 posts

132 months

Monday 25th April 2022
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If you still have the old V5 then keep it and stick it in the history file. Any future buyers will be able to see that the last 2 keepers are the same person.

CharlesElliott

2,263 posts

311 months

Monday 25th April 2022
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It may not have been what you intended, but unfortunately everything that has happened is correct - you were the keeper, now your wife is the keeper and so the V5 reflects that fact. Sorry!

miketheman2k

Original Poster:

38 posts

267 months

Monday 25th April 2022
quotequote all
CharlesElliott said:
It may not have been what you intended, but unfortunately everything that has happened is correct - you were the keeper, now your wife is the keeper and so the V5 reflects that fact. Sorry!
Yes indeed so! The bit that surprised me was not my misunderstanding of what constitutes a new owner (seems more obvious as the days roll by!) but that I hadn't touched the 'New Keeper' part of the form and DVLA auto-completed for me. Sods law when I do actually sell the car I'll have the form rejected for not filling in the mandatory fields that are more optional than they make out. Might have to chalk this one up on the experience board.

Hol

9,316 posts

229 months

Monday 25th April 2022
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CharlesElliott said:
It may not have been what you intended, but unfortunately everything that has happened is correct - you were the keeper, now your wife is the keeper and so the V5 reflects that fact. Sorry!
Yup. Everything has been completed correctly and how it has always been completed.

I’m afraid you moved forward on an incorrect assumption and there is no going back.

CharlesElliott

2,263 posts

311 months

Monday 25th April 2022
quotequote all
miketheman2k said:
Yes indeed so! The bit that surprised me was not my misunderstanding of what constitutes a new owner (seems more obvious as the days roll by!) but that I hadn't touched the 'New Keeper' part of the form and DVLA auto-completed for me. Sods law when I do actually sell the car I'll have the form rejected for not filling in the mandatory fields that are more optional than they make out. Might have to chalk this one up on the experience board.
The V5 is *only* about the keeper. Nothing to do with ownership. Anything you change relates only to the keeper.

Durzel

12,999 posts

197 months

Monday 25th April 2022
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To be fair to the OP people & companies conflate "keeper" with "owner" when talking about how many a vehicle has on record, with an onward effect on residuals. I guess this is because typically a keeper change happens at the same time as an ownership change.

Not sure that's the DVLA's fault though, as they - as rightly pointed out above - just record the number of keepers.

98elise

32,536 posts

190 months

Monday 25th April 2022
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CharlesElliott said:
It may not have been what you intended, but unfortunately everything that has happened is correct - you were the keeper, now your wife is the keeper and so the V5 reflects that fact. Sorry!
Agreed. I have sympathy with the OP, however the keeper has changed and that's what's being recorded.


Torquey

1,956 posts

257 months

Monday 25th April 2022
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I do agree with the OP. Changing your name is not the same as a new keeper.

Assuming you both have the same surname you could have undergone a sex change and changed your name in the process. Alternative a female getting married and changing her surname. Neither of which justify a new keeper.

4rephill

5,167 posts

207 months

Monday 25th April 2022
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123DWA said:
If you still have the old V5 then keep it and stick it in the history file. Any future buyers will be able to see that the last 2 keepers are the same person.
No they won't, they will see that the vehicle has had two keepers in the same household - Not the same person.

miketheman2k said:
I've had my car for about 2 years, registered in my name. We usually register the cars in my partner's name as she's way more diligent on the paperwork than I am (which starts to explain the rest...). I thought I'd be able to let the DVLA know that I wanted the car in her name and all would be well but it seems this hasn't gone according to plan. I filled out section 3 'change my name and / or address' of the V5C with her name but with our shared address. DVLA sent back a new V5C with her as the new keeper, another 'former owner', new acquired date and a refund for the rounded-down tax remaining. Not what I was expecting.........

.....TIA
Seems a bit strange wanting to switch registered keepers after @ 2 years, on the basis that the partner's more diligent with paperwork confused

With the exception of when I have bought or sold a car, I can't think of any time during my ownership of a car, where I've ever needed to use the V5C for it, for anything (and with my last three cars, that's ownership periods of 6 years, 8 years and 13 years)

ozzuk

1,455 posts

156 months

Monday 25th April 2022
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Just to add to your woe, you may need to inform your insurer as the keep (not owner) has changed. Some companies have issues insuring a car when you aren't the keeper, you don't want to find out your insurance is invalid!

Monkeylegend

29,185 posts

260 months

Monday 25th April 2022
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Look on the bright side though, she will get all your speeding and parking fines smile

caziques

2,842 posts

197 months

Monday 25th April 2022
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DVLA record the number of times the keeper name is changed, not the number of former keepers.

Transfer a car to a new keeper, then back again to the original one is two former keepers according to DVLA, when it is in fact one.


Pica-Pica

16,558 posts

113 months

Monday 25th April 2022
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Monkeylegend said:
Look on the bright side though, she will get all your speeding and parking fines smile
No, she will be asked to declare who the driver was at the time of the offence.

Monkeylegend

29,185 posts

260 months

Monday 25th April 2022
quotequote all
Pica-Pica said:
Monkeylegend said:
Look on the bright side though, she will get all your speeding and parking fines smile
No, she will be asked to declare who the driver was at the time of the offence.
I wasn't being literal smile

Second Best

6,534 posts

210 months

Tuesday 26th April 2022
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I moved house a few years ago and changed my V5 accordingly. DVLA, in all their wisdom, added me as a new keeper instead of an address change. So, Mx Second Best of 123 Fake St was the previous keeper, and Mx Second Best of 456 New Rd was the next keeper.

I spent a few hours chasing this up with the DVLA. I now have issue 4 of the V5 with the correct address and keepers, but the name being an incorrect spelling of my first and middle name (i.e. Mx Second Best -> Mx Sakent Thrice)

I haven't bothered changing it.

98elise

32,536 posts

190 months

Tuesday 26th April 2022
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Torquey said:
I do agree with the OP. Changing your name is not the same as a new keeper.

Assuming you both have the same surname you could have undergone a sex change and changed your name in the process. Alternative a female getting married and changing her surname. Neither of which justify a new keeper.
He hasn't changed his name though. The keeper has changed from him to his partner.

Of course you can change you name, but he hasn't.

jondude

2,441 posts

246 months

Tuesday 26th April 2022
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I can't see why you would not be able to put all this in writing to their managers and they may at least re-set it all? Back in your name, that is and the record cleared.

wpa1975

14,647 posts

143 months

Tuesday 26th April 2022
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poo at Paul's said:
But it now does have a new keeper, does it not? ie her? Not sure what else you were expecting tbh?
This, it is not a change of name but a new keeper in the eyes of the DVLA.