Quick insurance hire/courtesy car question
Quick insurance hire/courtesy car question
Author
Discussion

Torquey

Original Poster:

1,931 posts

244 months

Thursday 26th June
quotequote all
I'm about to get my car fixed due to a non-fault accident. Other party has claimed responsibility.

I've been plagued by companies trying to arrange a hire car for me and I've ignored them until now. I think I'd be quite happy with the courtesy car that the accident repair center provide as part of my policy.

Today the repair centre are quite forcefully trying to arrange a hire car as it will be paid for by the other insurers, and i guess it means their car is not being used.

Am I right thinking they'd rather do this as they'll probably make some financial gain and they'll more likely drag their heels. I also don't feel the need to increase unnecessary costs.

I just want my car fixed ASAP and I feel using their courtesy car will hurry them up.

Am I right it should I just get a hire car??

TIA.

KungFuPanda

4,529 posts

186 months

Thursday 26th June
quotequote all
They’ll get a kickback from the credit hire company for putting you in one of their cars.

If you’re happy to trundle about in one of the garage’s cars, so be it. You’re doing a good thing by mitigating your loss.

Pica-Pica

15,296 posts

100 months

Thursday 26th June
quotequote all
Insist on whatever suits you. In some circumstances that may be accepting a van, if you have stuff to move around.
When I had to travel and hire a vehicle, I would often hire a small van, in those days they were noticeably cheaper than a car.

Sebring440

2,783 posts

112 months

Thursday 26th June
quotequote all
Pica-Pica said:
When I had to travel and hire a vehicle, I would often hire a small van, in those days they were noticeably cheaper than a car.
.....???

BertBert

20,396 posts

227 months

Thursday 26th June
quotequote all
This all sounds very confused.

If your insurance policy provides a replacement car (let's call it the contractual car) and you have claimed from your insurance, just ask for that car. Whether the provider has it or hires it is neither here not there.

If your insurer has pushed you to an AMC and they are trying to provide a credit hire car, you can refuse that and ask for your contractual car. Or just go with the flow and take the credit hire car, no real difference.

trying to second guess the motivations and the net effect on car repair time is probably a fruitless exercise!

SydneyBridge

10,287 posts

174 months

Thursday 26th June
quotequote all
The repair centre probably want to get you into an 'equivalant' car at huge expense, to the defendant's insurers

JulianHJ

8,849 posts

278 months

Thursday 26th June
quotequote all
SydneyBridge said:
The repair centre probably want to get you into an 'equivalant' car at huge expense, to the defendant's insurers
The repair centre may be on commission from the credit hire company.

Cyberprog

2,256 posts

199 months

Friday 27th June
quotequote all
Sebring440 said:
.....???
It's often cheaper to hire a van vs a comparable car to your normal one!

Sebring440

2,783 posts

112 months

Friday 27th June
quotequote all
Cyberprog said:
Sebring440 said:
.....???
It's often cheaper to hire a van vs a comparable car to your normal one!
From an insurance company after an accident?