360 off for repair
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Discussion

nick heppinstall

Original Poster:

9,053 posts

308 months

Friday 6th July 2007
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Ups Man just picked it up. He says they are getting around 60-80 a week just at his depot !

David Godfrey

3,857 posts

252 months

Saturday 7th July 2007
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that sucks, but hopefully it will be back soonest smile
edit: what happened to it, usual 3 lights?

Edited by David Godfrey on Saturday 7th July 09:40

nick heppinstall

Original Poster:

9,053 posts

308 months

Saturday 7th July 2007
quotequote all
Yeah 3 lights. UPS man says they are turning then 'round in about a week so fingers crossed.

Civpilot

6,255 posts

268 months

Saturday 7th July 2007
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Hopefully you realise that all 360's are now covered for 3 years from date of purchase and that you are not paying for this one?

David Godfrey

3,857 posts

252 months

Saturday 7th July 2007
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Civpilot said:
Hopefully you realise that all 360's are now covered for 3 years from date of purchase and that you are not paying for this one?
I added this a few days ago: http://pistonheads.com/gassing/topic.asp?h=0&t...

nick heppinstall

Original Poster:

9,053 posts

308 months

Saturday 7th July 2007
quotequote all
Civpilot said:
Hopefully you realise that all 360's are now covered for 3 years from date of purchase and that you are not paying for this one?
Yeah Neil. I had paid for the Microsoft extended warranty though so I was OK anyway. Looks like I will not be getting a refund on that but at least if the HD / DVD drive or any other component fails i'll be covered.... Apparently the new extention to the warranty only covers the 3 red lights.

ScotchEgg

30 posts

232 months

Saturday 7th July 2007
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brother got his off the day it was announched, hoping they dont spot his attempted repairs via his blow tourch.

Baldy67

301 posts

267 months

Tuesday 17th July 2007
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nick heppinstall said:
Yeah 3 lights. UPS man says they are turning then 'round in about a week so fingers crossed.
Don't get your hopes up too much Nick, my mates has been gone about 5-6 weeks now.

Civpilot

6,255 posts

268 months

Tuesday 17th July 2007
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From talking to my mate who is a manager at a branch of "game" if you purchased said console from them (any Game store) you can actually take it back at any point within the warrenty and they swap it from stock. They then handle the sending back to microsoft bit whilst you go home with a working console.

Not a help here I know, but worth checking out/keeping in mind by any one else who bought from said shops.

tim2100

6,288 posts

285 months

Tuesday 17th July 2007
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Baldy67 said:
nick heppinstall said:
Yeah 3 lights. UPS man says they are turning then 'round in about a week so fingers crossed.
Don't get your hopes up too much Nick, my mates has been gone about 5-6 weeks now.
Maybe his has got lost in the system!

I have fixed mine myself so surely Microsoft can fix them!!

Jon GT2

356 posts

232 months

Tuesday 17th July 2007
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Current repair time is around 4-6 weeks but should improve soon.

Robatr0n

12,362 posts

244 months

Tuesday 17th July 2007
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I got mine back in about 10 days, I was well chuffed! smile

Jon GT2

356 posts

232 months

Tuesday 17th July 2007
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I got my first one back in four days,currently mine has been away for five weeks and has failed its final test so another delay thankfully i have a couple of spares.

Steve_T

6,356 posts

300 months

Tuesday 17th July 2007
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I've been looking at getting a 360, so the obvious question for me is can I do anything to prevent the thing self destructing? I've seen that the fan add ons you can get often cause more harm than good, so what can you do?

Thanks,

Steve.

shot2bits

1,273 posts

256 months

Tuesday 17th July 2007
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Three red rings the other week - mine has been collected frown

tim2100

6,288 posts

285 months

Tuesday 17th July 2007
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Steve_T said:
I've been looking at getting a 360, so the obvious question for me is can I do anything to prevent the thing self destructing? I've seen that the fan add ons you can get often cause more harm than good, so what can you do?

Thanks,

Steve.
All of the new XBOX 360's should have had the extra heatsink modification made by micosoft.

nick heppinstall

Original Poster:

9,053 posts

308 months

Tuesday 17th July 2007
quotequote all
Baldy67 said:
nick heppinstall said:
Yeah 3 lights. UPS man says they are turning then 'round in about a week so fingers crossed.
Don't get your hopes up too much Nick, my mates has been gone about 5-6 weeks now.
$hit ......

BaconBonce

577 posts

263 months

Wednesday 18th July 2007
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Yep, mines just been sent off today - they quoted the current turnaround time as being 25 working days - but could be longer! Great! mad

Thudd

3,100 posts

235 months

Wednesday 18th July 2007
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Yup, I'd heard the backlog was over a month.

catretriever

2,090 posts

270 months

Wednesday 18th July 2007
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Mine went in this week too.

I expect the extension on the warranty will have caused a bit of a surge in the number of returns