Beep Apple Photos problem
Beep Apple Photos problem
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Bring on the clowns

Original Poster:

1,339 posts

208 months

Thursday 3rd March 2016
quotequote all
I don't know if there is a way round this or if anyone here can offer a solution, but it seems I've screwed up 3 hours back bending work by breaking my habit and using the pathetic Photos app to import pictures.

I took hundreds of copies of old family photos using a new copy stand and light rig, many dating from the late 19th and early 20th centuries and in poor condition, to archive them more safely. After the first couple of hours the memory car ran out and - with the number, and thinking about them being auto uploaded to the 'Cloud'- I let Photos do its auto run thing on plugging the disk in where as normally I quit it and go to Lightroom.

It showed the thumbnails of the pictures and dozens of landscapes taken over the past 3 days, and I turned my back and left it to import them, and risked the 'delete after import' to gain the space back, doh! When I came back the thumbnails were all just black rectangles. It suggests that it recognises setting is there as it gives the format (Raw) the pixel dimensions and the file said (c.84 mb) but won't show anything else or let me cover them. Apple's so called Help tales me to irrelevant and useless iPhotos help files.


Worse still if I import these into Lightroom or Photoshop, even after trying to convert the file to jpeg, still get a black zilch.

Is there a fix? I'd be gutted to have to start again, and to have lost some promising shots from yesterday.

Edited by Bring on the clowns on Thursday 3rd March 17:00

jmorgan

36,010 posts

308 months

Friday 4th March 2016
quotequote all
That is all I know about photos, I have never tried what you are doing.

iPhotos used to (still does) keep the originals in folders called "Masters". It will also create a shed load of thumbnails etc. in other folders.

I am half toying with going back to Photo as there are some new extensions I like the look of and have a test "Photo Library" to hand (I am getting fed up with PSE and refuse to pay for PS on line). iPhoto and Photo create a "Photo Library".


Find that "Photo library" first up back that up before doing anything else! Then check its size against the backup and make a copy. At the most here it should be a non destructive search but lets work on the copy to be safe. If possible back up to external source and anywhere else, DVD, Bluray etc. Stick the copy on the desk top. The more backups the betterer, managing them can be an issue though.....


Find that COPY of Photo Library hopefully now on the desktop (original in Mac photo folder?). Right click on it. Select "show package contents" Open "Masters" and drill down to the date folder that should have the pics in it if they are there. Also, search that library once "show package contents" for the name if you know it.



I make sure there are backups of whatever system I am using before deleting anything. Sorry, bit late I know.

Simpo Two

91,482 posts

289 months

Friday 4th March 2016
quotequote all
So you shot a cardfull of 84Gb RAW files and uploaded them to the internet?

If they really are duff try an image recovery programme on the card and see if you can get them back - assuming you haven't used or formatted the card since. As for the 'Cloud' I can't help, never used it and have no plans to.

Bring on the clowns

Original Poster:

1,339 posts

208 months

Friday 4th March 2016
quotequote all
Simpo Two said:
So you shot a cardfull of 84Gb RAW files and uploaded them to the internet?

If they really are duff try an image recovery programme on the card and see if you can get them back - assuming you haven't used or formatted the card since. As for the 'Cloud' I can't help, never used it and have no plans to.
No, not quite! The library for Photos is on the HD of my MacBook. The idea was that it would be quicker, from there, to then upload them to the iCloud account I pay for but hardly use so have lots of spare space.

I let Photos upload them and the files for each show - pixel dimensions, size, colour space, exposure value, white balance etc. but no bloody image! I uploaded the next batch from the second memory card and, before quitting Photos and using Lightroom it again did show images in the thumbnails before prompting which of them to select and upload (ao all). Once in, surprise, surprise, all black (so deleted) but this time I'd imported them in Lightroom which was fine.

Having tried everything I gave up and deleted the Photos one so have 2 hours plus of re-copying to do, plus lost two days of landscape and architectural shots which is very annoying.

Bring on the clowns

Original Poster:

1,339 posts

208 months

Friday 4th March 2016
quotequote all
jmorgan said:
That is all I know about photos, I have never tried what you are doing.

iPhotos used to (still does) keep the originals in folders called "Masters". It will also create a shed load of thumbnails etc. in other folders.

I am half toying with going back to Photo as there are some new extensions I like the look of and have a test "Photo Library" to hand (I am getting fed up with PSE and refuse to pay for PS on line). iPhoto and Photo create a "Photo Library".


Find that "Photo library" first up back that up before doing anything else! Then check its size against the backup and make a copy. At the most here it should be a non destructive search but lets work on the copy to be safe. If possible back up to external source and anywhere else, DVD, Bluray etc. Stick the copy on the desk top. The more backups the betterer, managing them can be an issue though.....


Find that COPY of Photo Library hopefully now on the desktop (original in Mac photo folder?). Right click on it. Select "show package contents" Open "Masters" and drill down to the date folder that should have the pics in it if they are there. Also, search that library once "show package contents" for the name if you know it.



I make sure there are backups of whatever system I am using before deleting anything. Sorry, bit late I know.
i've logged how I used the Photos library etc. above so this is just a note to say, I wouldn't, it's ste! And that feeling isn't just down to yesterday's debacle. Apple's basic OS is nice to use, but some of it's other software really is flawed - don't get me started on Pages!

jmorgan

36,010 posts

308 months

Friday 4th March 2016
quotequote all
iPhoto did what I wanted, Photo was just a step into the dark ages (aimed at the happy snappy iPhone users) but as developers are starting to bring out stuff, I thought I would give it another go as a manager (two iPads and iMac to go with the cloud is the reason why if it links up OK). Using Affinity Photo for the editing which I find quite good for my needs and PSE as a manager but not happy with it, hence the dalliance with a test folder.

Craikeybaby

11,830 posts

249 months

Friday 4th March 2016
quotequote all
What camera were you using? Does Apple support raw images for it? Is OS X up to date?

Bring on the clowns

Original Poster:

1,339 posts

208 months

Friday 4th March 2016
quotequote all
Craikeybaby said:
What camera were you using? Does Apple support raw images for it? Is OS X up to date?
Sony A7Rii. OSX10.10.5. The app handled images previously, as jpegs taken, for adverts, and other software (PS, Lightroom and the Sony Play Memories stuff) all handle jpegs and RAW files from the camera with no problem. This is the only issue I've had and I suspect it is because I used RAW. The weird thing is that it did show images as thumbnails when launched, at the import selection stage, but not after importing them.

Craikeybaby

11,830 posts

249 months

Friday 4th March 2016
quotequote all
So your camera is newer than your operating system - that will be the problem. If you upgrade to El Capitan you should get raw support for your camera.

Actually, I've just checked, you should be OK with just Digital Camera RAW Compatibility Update 6.06.

The previews would have shown because raw files include an embedded jpeg preview.

Bring on the clowns

Original Poster:

1,339 posts

208 months

Friday 4th March 2016
quotequote all
Craikeybaby said:
So your camera is newer than your operating system - that will be the problem. If you upgrade to El Capitan you should get raw support for your camera.

Actually, I've just checked, you should be OK with just Digital Camera RAW Compatibility Update 6.06.

The previews would have shown because raw files include an embedded jpeg preview.
I've held off the update after having various people report problems, but might risk it. Funny thing is I've never had problems before. Still, hey ho...

Craikeybaby

11,830 posts

249 months

Friday 4th March 2016
quotequote all
Lightroom uses its own raw decoding, Photos uses the operating system one. From that link I posted you should be able to update the raw compatibility without going to El Capitan.

Bring on the clowns

Original Poster:

1,339 posts

208 months

Friday 4th March 2016
quotequote all
Craikeybaby said:
Lightroom uses its own raw decoding, Photos uses the operating system one. From that link I posted you should be able to update the raw compatibility without going to El Capitan.
Cheers. I'll give that a go later - downloading pics now after an afternoon chasing snow!