Yep, not a single mark left from the art work. I did get two of them - one is perfect and the second is as you see. Not having a go but the wife keeps winding me up over it.
Thats terrible mate ....Was it in the dishwasher by any chance?...Ive scrubbed mine a few times and is okay...Hopefully this years will more than compensate....Sorry for that.
Dishwasher on too hot has done for some of mine, I can't stop the missus putting them in so I had to retire some from use. The 2009 and 2011 ones are good though because they are proper glaze rather than plastic transfers.