ACT
Author
Discussion

gruffalo

Original Poster:

8,091 posts

249 months

Thursday 22nd December 2016
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I just thought I should mention some great service I recently received from ACT.

I have one of their exhaust systems on my car and the back box has been resonating and buzzing for a while. I got round to phoning Tim a week for so ago, mentioned it and he stuck a replacement on a van the very next day completely free of charge.

I know they have a lifetime guarantee but it is very reassuring to know that it will be honoured without question, my old one was a very early quiet back box so it must be at least 5 years old.

Thanks Tim, great service!


Byker28i

84,298 posts

240 months

Friday 23rd December 2016
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Didn't know about a lifetime guarantee, but Tim has always been amazing. I found out he was on holiday and sorting an issue for me once.

Sardonicus

19,321 posts

244 months

Friday 23rd December 2016
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Always been really helpful even when there as been the incorrect part for the car sent (you know what TVR were like?) he jumped on it and dealt with it rapidly thumbup

Milky400

1,960 posts

201 months

Friday 23rd December 2016
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Great to share some good news, keep up the good work Tim.

Bassfiendnoideawhathp

5,530 posts

273 months

Saturday 24th December 2016
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Byker28i said:
Didn't know about a lifetime guarantee, but Tim has always been amazing. I found out he was on holiday and sorting an issue for me once.
+1 ... I was on holiday in the lake district a few years ago and had a plug extender fail (from a new set) and he sent one out to me to the hotel I was staying at.

Phil