ICT Technician - Schools
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Discussion

XDA

Original Poster:

2,153 posts

212 months

Sunday 11th July 2010
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I have just applied for a "ICT Technician" job at one of the local secondary schools.

I am just wondering if anyone here is/has worked in a similiar role or knows someone that does?

What is the job like day-to-day etc? Do you get the same holidays as the teaching staff/pupils?

I am in 2 minds about it, as it would mean that I would have to give up my company car (and go and buy my own car). The pay is around the same or abit more than I am slightly on, and the hours are alot less than I work now.

Any input, much appreciated!!

DocJock

8,722 posts

267 months

Sunday 11th July 2010
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Chap I know does this.

IIRC he spends a fair bit of the school holidays implementing changes to the network and comissioning new hardware.

voicey

2,493 posts

214 months

Sunday 11th July 2010
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My best mate used to do this - finished work at 4pm and had the all the school holidays off save for a few days here and there. The job was a touch but the pay was ste.

Zad

12,995 posts

263 months

Monday 12th July 2010
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A friend of mine on the south coast is an ICT technician (please please new government, drop the 'C') and he is really struggling to get out of it. The hours are very siimlar to teaching hours, but you only get paid for the hours you work, and they don't pay you school holidays. Training doesn't exist, and the politics with the teachers can be a nightmare.

XDA

Original Poster:

2,153 posts

212 months

Monday 12th July 2010
quotequote all
Cheers for the responses guys! I have applied for it so will see what comes off it, and hopefully get the chance of an interview. The salary is stated as £18000 to £24000, which is somewhere near my current salary.

loltolhurst

1,994 posts

211 months

Monday 12th July 2010
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do it to get the experience as you will learn everything from servers to web etc then get the hell out of there before you end up killing the teachers.

go for a private school at least you will get nice free meals

AJS-

15,366 posts

263 months

Monday 12th July 2010
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One thing to consider, I have heard of a few people who have done IT for schools and struggled to move on afterwards because many employers don't rate the training and experience very highly compared to commercial work.

If this is not important to you then go for it, but do consider the affect on your career if you wish to do something else in future.

itsnotarace

4,685 posts

236 months

Monday 12th July 2010
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Education sector isn't as bad as everyone makes out. Yes, you will work during school holidays.

You will also learn RM CC3 / CC4 if that's out yet - if you want to impress during interview then brush up on what CC3 is and does (basically it's Active Directory with a warm fuzzy shell)

http://www.rm.com/support/

If you get the chance to learn Capita SIMS back office support then jump at it - I still get agencies calling me about SIMS contract roles 6 years after I left, SIMS people are in short supply and command decent wages if you are prepared to travel.

http://www.capita-cs.co.uk/Pages/Default.aspx

You will also need to pass CRB enhanced background checks, if you didn't know that already

Edited by itsnotarace on Monday 12th July 15:47

XDA

Original Poster:

2,153 posts

212 months

Monday 12th July 2010
quotequote all
AJS- said:
One thing to consider, I have heard of a few people who have done IT for schools and struggled to move on afterwards because many employers don't rate the training and experience very highly compared to commercial work. If this is not important to you then go for it, but do consider the affect on your career if you wish to do something else in future.
Interesting post mate! This would be my 4th role within IT and have worked for a variety of employers, both private and public sector. So I feel my CV is pretty strong as im currently in Epos field service support and previous roles were IT field service support. Would working in education affect this previous experience in the future?

Countdown

48,828 posts

223 months

Monday 12th July 2010
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I would say its good for new/young people as a way of getting experience. Pay is terrible (our techs are on £13k, network manager is on £17k). Good people come in, get some experience, and move on. The dross seem to hand around for years getting promoted by default.

I find a lot of support staff in schools only do the job because it fits in with child care commitments.

XDA

Original Poster:

2,153 posts

212 months

Monday 12th July 2010
quotequote all
itsnotarace said:
Education sector isn't as bad as everyone makes out. Yes, you will work during school holidays. You will also learn RM CC3 / CC4 if that's out yet - if you want to impress during interview then brush up on what CC3 is and does (basically it's Active Directory with a warm fuzzy shell) http://www.rm.com/support/If you get the chance to learn Capita SIMS back office support then jump at it - I still get agencies calling me about SIMS contract roles 6 years after I left, SIMS people are in short supply and command decent wages if you are prepared to travel. http://www.capita-cs.co.uk/Pages/Default.aspxYou will also need to pass CRB enhanced background checks, if you didn't know that already
Edited by itsnotarace on Monday 12th July 15:47
Thanks for those links mate, will read up on these technologies. Already read a fair bit about the use of cc3/cc4 - Is it also used in scotland? I was aware of the CRB check, under went one in a previous role. I have a conviction, albeit a minor one that doesnt involve violence, sexual offences, terrorist offences etc - would this matter?

AJS-

15,366 posts

263 months

Monday 12th July 2010
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XDA said:
AJS- said:
One thing to consider, I have heard of a few people who have done IT for schools and struggled to move on afterwards because many employers don't rate the training and experience very highly compared to commercial work.

If this is not important to you then go for it, but do consider the affect on your career if you wish to do something else in future.
Interesting post mate! This would be my 4th role within IT and have worked for a variety of employers, both private and public sector. So I feel my CV is pretty strong as im currently in Epos field service support and previous roles were IT field service support. Would working in education affect this previous experience in the future?
Yes, experience defintiely fades over time. You won't 'lose' it but the stuff you did 2 or 3 years ago is of far less interest than the last 6-12 months. Especially in IT where things change relatively quickly. I'm completely lost in the new version of MS Word for heaven's sake! I used to be pretty hand in the old one, it took me most of a week to figure out how to get a print preview in the new one. So God knows how this works for more advanced packages. Hopefully you're not as computerarilly challenged as me, but current experience still counts.

The post above my last one kind of shoots down my original post so perhaps I am out of date or have spoken to the wrong people, but do ask other people in the industry how they rate that experience and make sure to ask what training etc they provide.


Edited by AJS- on Monday 12th July 16:56

loltolhurst

1,994 posts

211 months

Monday 12th July 2010
quotequote all
Countdown said:
I would say its good for new/young people as a way of getting experience. Pay is terrible (our techs are on £13k, network manager is on £17k). Good people come in, get some experience, and move on. The dross seem to hand around for years getting promoted by default.

I find a lot of support staff in schools only do the job because it fits in with child care commitments.
conversely an IT manager in a private school can earn up to 75k its not all poor wages. Expect to work hols as thats when schools put in all the new IT stuff. not all schools use RM a lot are vanilla windows etc. I agree recruiters / companies are not up to date with IT in schools and look poorly on it in a cv despite the fact you will get more experience in a school than most companies.

Countdown

48,828 posts

223 months

Monday 12th July 2010
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Just to add - one of the reasons that schools IT staff are low paid is because the local authority will generally provide a lot of back-up / support. It's pointless for each school to have the equivalent of a Dba/ sysadmin person when all they might be doing is swapping base units.

Zad

12,995 posts

263 months

Monday 12th July 2010
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Be careful that it isn't pro-rata of £18-24K. Also, ask if there is any Microsoft, Cisco or similar industry certification training. If not then it is always going to be a dead end.

I must admit that last week I saw an advert for IT support in a local 11-18 private girls school, and my first thought was Pistonheads. paperbag


XDA

Original Poster:

2,153 posts

212 months

Monday 12th July 2010
quotequote all
Zad said:
Be careful that it isn't pro-rata of £18-24K. Also, ask if there is any Microsoft, Cisco or similar industry certification training. If not then it is always going to be a dead end.I must admit that last week I saw an advert for IT support in a local 11-18 private girls school, and my first thought was Pistonheads. paperbag
It doesnt say its pro-rota of £18k-£24k, although seeing as its based in a school its something to check. Will bear that in mind, cheers.

ninja-lewis

5,360 posts

217 months

Monday 12th July 2010
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Have you seen EduGeek? It's Pistonheads for school IT professionals.

Edited by ninja-lewis on Thursday 15th July 00:08

MattyB_

2,315 posts

284 months

Wednesday 14th July 2010
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I've worked in ICT Support for schools for about 8 years now, but I work for the local authority.

To answer one of your questions - chances are it'll be full time. School holidays are when you'll do most of your major restructuring work.

Also bear in mind that you may be asked to only take your holiday out of term-time, especially if you're part of a very small team. I assume you'll be working under a schools ICT Manager?

Not that I want to be discouraging, as its always worth a punt, but in a school with a CC3/CC4 network, you'll be hard pressed to be considered without experience in it. Its not hard to learn, its just a customised/simplified MS AD network, but the last job we had running at the office, a large chunk of applicatants had RM experience...and when 90% of our work is dealing with CCx...

Try to brush up on some of the key areas surrounding ICT in schools - chances are finances won't be your remit, but being aware of where the ICT funds come from ('Harnessing Technology' grants and 'Devolved Formula Capital'). I would have suggested you be aware of "BECTA" who were majorly involved in ICT, but they've suddently, and suprisingly, been kicked to the curb.

In terms of day-to-day stuff, its going to be pretty simple. "My Interactive whiteboard isn't interactive" and "Why doesn't my keyboard work?" or "Can you turn my water into wine?". Teachers and kids can be pretty demanding.

As mentioned though, schools ICT is very different in terms of progression and development compared to industry, so making the jump at a later date can be difficult. Its quite dynamic though, as schools spend alot of money on new technology and toys, so there's always something new to implement.

XDA

Original Poster:

2,153 posts

212 months

Wednesday 14th July 2010
quotequote all
MattyB_ said:
I've worked in ICT Support for schools for about 8 years now, but I work for the local authority. To answer one of your questions - chances are it'll be full time. School holidays are when you'll do most of your major restructuring work. Also bear in mind that you may be asked to only take your holiday out of term-time, especially if you're part of a very small team. I assume you'll be working under a schools ICT Manager?Not that I want to be discouraging, as its always worth a punt, but in a school with a CC3/CC4 network, you'll be hard pressed to be considered without experience in it. Its not hard to learn, its just a customised/simplified MS AD network, but the last job we had running at the office, a large chunk of applicatants had RM experience...and when 90% of our work is dealing with CCx...Try to brush up on some of the key areas surrounding ICT in schools - chances are finances won't be your remit, but being aware of where the ICT funds come from ('Harnessing Technology' grants and 'Devolved Formula Capital'). I would have suggested you be aware of "BECTA" who were majorly involved in ICT, but they've suddently, and suprisingly, been kicked to the curb. In terms of day-to-day stuff, its going to be pretty simple. "My Interactive whiteboard isn't interactive" and "Why doesn't my keyboard work?" or "Can you turn my water into wine?". Teachers and kids can be pretty demanding.As mentioned though, schools ICT is very different in terms of progression and development compared to industry, so making the jump at a later date can be difficult. Its quite dynamic though, as schools spend alot of money on new technology and toys, so there's always something new to implement.
Very informative post, cheers. I dont know if cc3/cc4 is used as there is no mention of it in the job description. Cant see there being many applicants with cc3/cc4 experience applying unless they have worked in a school previously? There is no IT manager, you report to head teacher and the ICT service desk.

XDA

Original Poster:

2,153 posts

212 months

Wednesday 14th July 2010
quotequote all
Duplicate post.

Edited by XDA on Thursday 15th July 18:34