Did Mazda Sell Me A Lemon?!

[mstet]

This is my Mazda MX5 - 2007/57 Registered. As you will see from the chronological list of faults below, it first went back to the dealer in April 2008 - just 6 months old...

Any thoughts or comments would be most welcome. It is currently sat in the dealers workshop, with no interior, Mazda will not pay for the repairs or acknowledge the problems, even though the dealer has reiterated my concerns...


Date Repair Order Number Issue repair/advice Comments
04 April 2011 2633301 Water in boot, again.
N/S/F speaker ‘blown’.
Loose Handbrake lever, again.
Boot interior not replaced.
Demister not clearing driver’s side, again.
When turning right air flows through the car.
Sound proofing.
Trims behind seats not replaced and secured. Booked in re: Zoe at Mazda.

Told car could only be sold at auction due to continual issues. Offered £7000 trade-in.
26 January 2011 2629537 Water in boot, again. Still water collecting in the boot. Picked car up 12 February 2011.
24 January 2011 2629537 Water in boot. Demister not clearing front screen. N/S/F speaker ‘blown’, again. Replaced filters Was first advised that my car should have been recalled as a problem had been identified. Then told this was not the case.
Picked car up on 25 January 2011.
16 June 2010 2619033 N/S/F speaker ‘blown’.
Key broken. Seat panels detaching, again. Repairs completed.
17 May 2010 2618251 Speaker Blown. Key broken.
16 November 2009 2608938 Renew Stereo
19 November 2009 2608515 Stereo ceased working Replaced.
10 August 2009 2603702 Drivers seat detaching.
Passenger seat lever not working.
Handbrake lever loose, again.
Demister not clearing driver’s side of screen.
18 December 2008 2591603 Driver’s seat detaching. X3 attempts at replacing seat, wrong colour, wrong side, wrong fit…
12 December 2008 TO BE ADVISED Letter received from Hendy re: issues.
09 December 2008 TO BE ADVISED Renew seat Collected car – seat not replaced
20 October 2008 TO BE ADVISED Renew seat Collected car 22 October – seat not replaced.
03 June 2008 2582333 Handbrake lever loose, again.
Grinding noise, seemingly from brakes, when driving off.
Back of seat hanging off, again.
29 April 2008 2580587 Handbrake lever loose.
O/S/F Seatbase loose.
Engine rattle when idle.
TO BE ADVISED 2589348
TO BE ADVISED 2583215
TO BE ADVISED 2629776

Edited by mstet on Wednesday 14th March 15:54

[VladD]

That's an unusually long list. I'd say you've had it too long to get any money back, but you think they'd make an effort to get it fixed out of pure good will given the amount of problems that you've had. Do you drive it particularly hard?

[mstet]

VladD said:

That's an unusually long list. I'd say you've had it too long to get any money back, but you think they'd make an effort to get it fixed out of pure good will given the amount of problems that you've had. Do you drive it particularly hard?

It is an unusually long list and that is why I want them to put it right - they have just refused goodwill too, so it is still in pieces in their workshop. I am not, out of principal, paying to have it put back together - it's never been a perfect car. I don't drive it hard at all, I respect my car and it still has just 30,000 on the clock so below average mileage too.

[sbird]

Which dealer?

[Garlick]

Larger thread running here

http://www.pistonheads.com/gassing/topic.asp?h=0&a...