Servicing/repair costs
Servicing/repair costs
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LM240

Original Poster:

5,362 posts

239 months

Sunday 20th February 2022
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I have an Omega Speedmaster, approx 15 years old. It has stopped working completely.

I took it into one of the omega dealers where they said it would be £500 for a full service repair. The watch would go off to omega apparently.

I was pretty shocked at the cost and said I’d have a think.

Does this sound about right?

trickywoo

13,474 posts

251 months

Sunday 20th February 2022
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It should come back like new so that’s not a bad price at all.

An independent may be a bit cheaper.

NDA

24,426 posts

246 months

Sunday 20th February 2022
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LM240 said:
I have an Omega Speedmaster, approx 15 years old. It has stopped working completely.

I took it into one of the omega dealers where they said it would be £500 for a full service repair. The watch would go off to omega apparently.

I was pretty shocked at the cost and said I’d have a think.

Does this sound about right?
Yep, that sounds right. I have a few watches that are £800 + to service/repair.

Speedmaster is a lovely watch and they'll look after it.

RichTT

3,266 posts

192 months

Sunday 20th February 2022
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LM240 said:
I have an Omega Speedmaster, approx 15 years old. It has stopped working completely.

I took it into one of the omega dealers where they said it would be £500 for a full service repair. The watch would go off to omega apparently.

I was pretty shocked at the cost and said I’d have a think.

Does this sound about right?
33 quid average over 15 years sounds like a very good deal to me.

glazbagun

15,079 posts

218 months

Sunday 20th February 2022
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An indy would do it cheaper but that doesn't sound completely insane for a chronograph service & warranty by the manufacturer.

Mosdef

1,833 posts

248 months

Sunday 20th February 2022
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£500 is definitely the right ball park for Omega to carry out the service.

Pedro25

380 posts

51 months

Sunday 20th February 2022
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Send it back for Omega to service/repair, for £500 that will be money well spent. An independent could do it for less but you'll never know if the parts are all compatible with the manufacturers build.

LM240

Original Poster:

5,362 posts

239 months

Sunday 20th February 2022
quotequote all
Many thanks for the feedback.

I just wasn’t up to date with the cost of a service and was a bit taken back, especially as I went in mentally thinking it would be in the £250 area.

I’m sure any repair or service would be comprehensive going back to omega. Plus it’s pointless having a watch I always enjoyed wearing sat there not working.

(The new Chopard Mille Miligia GTS in blue/rose gold also caught my eye. Very nice)


Salted_Peanut

1,788 posts

75 months

Sunday 20th February 2022
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That Chopard looks lovely, but I wouldn’t be surprised if – when it’s time for a service – Chopard’s servicing costs are higher than Omega(?).

LM240

Original Poster:

5,362 posts

239 months

Sunday 20th February 2022
quotequote all
Salted_Peanut said:
That Chopard looks lovely, but I wouldn’t be surprised if – when it’s time for a service – Chopard’s servicing costs are higher than Omega(?).
Probably!

Too be honest, servicing is something I have neglected on all my watches. There’s another 2 in particular I will have to factor in at some point soon.

I was just out the loop on what it might cost, hence being a bit surprised. But I’m happier after the good advice here and reassured it simply wasn’t this particular shop being ambitious with the pricing.

Salted_Peanut

1,788 posts

75 months

Sunday 20th February 2022
quotequote all
While it’s expensive, the servicing cost is around what I’d expect for Omega. But as your watch has stopped working after fifteen years without a service, you might need to brace yourself (more money!) if any parts are needed.

Servicing frequency is frequently debated, and some people are happy to go for aeons without a service. But I feel a quinquennial service avoids problems arising.

Arranguez

394 posts

94 months

Sunday 20th February 2022
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I just paid £600 for a Seamaster service and replacement glass. I took it to an a authorised dealer and I thought they would send it to Omega but they did it themselves. I don’t think they did it as well so next time I’ll take it to an Omega boutique. Watch was only £1k in 2001 so a £600 service did raise an eyebrow!

NDA

24,426 posts

246 months

Sunday 20th February 2022
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LM240 said:
reassured it simply wasn’t this particular shop being ambitious with the pricing.
It's the right price.

I don't bother servicing any of my watches as the cost of a service and the cost of a repair are generally pretty similar. The cost for both covers completely disassembling the watch, cleaning every part, reassembling and lubrications.

It's worth telling Omega what you don't want in terms of refurbishing. If you don't tell them they might decide to fit new hands or any number of cosmetic items. I prefer, for example, not to have my cases polished - some like it. If you leave it to Omega it will come back looking like new - you might want that. smile

AJB88

14,964 posts

192 months

Sunday 20th February 2022
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I'd speak to watchguy.co.uk

jonwm

2,664 posts

135 months

Monday 21st February 2022
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Has anyone used Watchguy as recommended above? I've got a Breitling Chronomat that could do with a service, I paid about £500 last Breitling I had, this watch is a 2008 model so needs a full service.

AJB88

14,964 posts

192 months

Monday 21st February 2022
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I have really recommended, the selling bit for me was the fact you get lots of pics of the watch in bits.

jonwm

2,664 posts

135 months

Tuesday 22nd February 2022
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AJB88 said:
I have really recommended, the selling bit for me was the fact you get lots of pics of the watch in bits.
Cheers, Dilemma I have is that Breitling want £600 all in for full breakdown and polish and Christian wants £330 plus parts which I don't know what they will amount too and ovs it doesn't get a polish.

In theory it could end up the same kind of price without the polish which it could do with.

AJB88

14,964 posts

192 months

Tuesday 22nd February 2022
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Yeh that is a little bit of a dilema, my dads Rolex cost me £250 all in. Was really pleased with the service and the pictures.

Especially as Rolex wanted nearly £3,000, they wanted to replaced bracelet (most of the cost), crystal, crown.

Christian replied and said the only chip in the crystal was a very small one on the outside, crown worked fine.

glazbagun

15,079 posts

218 months

Tuesday 22nd February 2022
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Is the movement an ETA 7750? If so there's no way it'll rack up a parts bill to worry about. Reverser, rotor bearing & a new mainspring/barrel is likely all it needs.

The only other common faults are the date change wheel, intermediate ratchet wheel and sometimes the cannon pinion driver. But even if they all need replaced it won't cost a whole lot.

No idea about the B2 movement though.

jonwm

2,664 posts

135 months

Tuesday 22nd February 2022
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glazbagun said:
Is the movement an ETA 7750? If so there's no way it'll rack up a parts bill to worry about. Reverser, rotor bearing & a new mainspring/barrel is likely all it needs.

The only other common faults are the date change wheel, intermediate ratchet wheel and sometimes the cannon pinion driver. But even if they all need replaced it won't cost a whole lot.

No idea about the B2 movement though.
Yes that's the movement, He did reply saying parts were cheap, but his cheap might not be my cheap! smile