Omega Planet Ocean servicing?
Discussion
Looking to get my 2012 Omega Planet Ocean 8500 it’s first service. Anyone able to give a rough idea of cost please?
It sat unworn for its first 6 years but has been worn every day since. Was thinking of taking it back to the jeweller’s I purchased it from. Do they normally send them off to Omega?
It sat unworn for its first 6 years but has been worn every day since. Was thinking of taking it back to the jeweller’s I purchased it from. Do they normally send them off to Omega?
LeadFarmer said:
Looking to get my 2012 Omega Planet Ocean 8500 it’s first service. Anyone able to give a rough idea of cost please?
It sat unworn for its first 6 years but has been worn every day since. Was thinking of taking it back to the jeweller’s I purchased it from. Do they normally send them off to Omega?
Get in touch with Omega UK - send it to them (they'll send you packaging to do so). It will cost around £470, take 8-12 weeks and will come back perfect looking like a brand new watch. Worth every penny.It sat unworn for its first 6 years but has been worn every day since. Was thinking of taking it back to the jeweller’s I purchased it from. Do they normally send them off to Omega?
Thanks, didn’t realise I could deal directly with Omega. I guess the only issue is a possible ‘lost in post’ risk compared to a jeweller sending it off on my behalf who could absorb that risk?
The jeweller I bought it from is also the same one I was considering using for the service to try and then get on their Rolex waiting list, don’t know if using them for this service would help with that? If not I’ll probably deal direct with Omega.
Thanks.
The jeweller I bought it from is also the same one I was considering using for the service to try and then get on their Rolex waiting list, don’t know if using them for this service would help with that? If not I’ll probably deal direct with Omega.
Thanks.
I had mine serviced at the start of the year. It is also a 2012 PO 8500. The cost was £475 and I had it done via my local Watches of Switzerland (I didn't buy it from a WoS branch though). Took about 7 weeks from dropping it off to picking it up. I did look at some of the service recommendations on here and I had a mixed response to be perfectly honest.
acd80 said:
I had mine serviced at the start of the year. It is also a 2012 PO 8500. The cost was £475 and I had it done via my local Watches of Switzerland (I didn't buy it from a WoS branch though). Took about 7 weeks from dropping it off to picking it up. I did look at some of the service recommendations on here and I had a mixed response to be perfectly honest.
Thanks, that’s useful to know I had my PO GMT serviced recently - done under warranty, so not much help to you!
I took it into Omega on Bond Street in London and it was back in two weeks. I believe Omega charge £450 for a PO service.
https://www.omegawatches.com/en-gb/customer-servic...
I took it into Omega on Bond Street in London and it was back in two weeks. I believe Omega charge £450 for a PO service.
https://www.omegawatches.com/en-gb/customer-servic...
NDA said:
I had my PO GMT serviced recently - done under warranty, so not much help to you!
I took it into Omega on Bond Street in London and it was back in two weeks. I believe Omega charge £450 for a PO service.
https://www.omegawatches.com/en-gb/customer-servic...
Omega are trying to turn warranty work around more quickly than normal service work which is why I assume you got yours back so quickly. I took it into Omega on Bond Street in London and it was back in two weeks. I believe Omega charge £450 for a PO service.
https://www.omegawatches.com/en-gb/customer-servic...
Went to the supplying jeweller today, they quoted me £470 including postage to send it off to Omega for the service, I'd rather them post it incase it gets lost 
It needs a new clasp too at £195 as the divers extension isn't staying clicked into place when closed, it's loose and falls open. This maybe because I have to open the divers extension every time I put on/take off the watch to get it over my hand, so additional wear compared to most who probably never open it?
As a returning customer by getting the service done through them, I reckoned they might be more accommodating in putting me on the waiting list for a Rolex I would like to buy in a few years. Going back to speak to them about this next week when I drop off my Omega.
It needs a new clasp too at £195 as the divers extension isn't staying clicked into place when closed, it's loose and falls open. This maybe because I have to open the divers extension every time I put on/take off the watch to get it over my hand, so additional wear compared to most who probably never open it?
As a returning customer by getting the service done through them, I reckoned they might be more accommodating in putting me on the waiting list for a Rolex I would like to buy in a few years. Going back to speak to them about this next week when I drop off my Omega.
Edited by LeadFarmer on Saturday 20th August 20:04
LeadFarmer said:
Went to the supplying jeweller today, they quoted me £470 including postage to send it off to Omega for the service, I'd rather them post it incase it gets lost
It needs a new clasp too at £195 as the divers extension isn't staying clicked into place when closed, it's loose and falls open. This maybe because I have to open the divers extension every time I put on/take off the watch to get it over my hand, so additional wear compared to most who probably never open it?
As a returning customer by getting the service done through them, I reckoned they might be more accommodating in putting me on the waiting list for a Rolex I would like to buy in a few years. Going back to speak to them about this next week when I drop off my Omega.
I bet you can sort the divers extension out, get a small flat head screw driver between the tines and spread them back out - they get squeezed together over time from use and because of the play in the bracelet (I think).It needs a new clasp too at £195 as the divers extension isn't staying clicked into place when closed, it's loose and falls open. This maybe because I have to open the divers extension every time I put on/take off the watch to get it over my hand, so additional wear compared to most who probably never open it?
As a returning customer by getting the service done through them, I reckoned they might be more accommodating in putting me on the waiting list for a Rolex I would like to buy in a few years. Going back to speak to them about this next week when I drop off my Omega.
Edited by LeadFarmer on Saturday 20th August 20:04
gregs656 said:
I bet you can sort the divers extension out, get a small flat head screw driver between the tines and spread them back out - they get squeezed together over time from use and because of the play in the bracelet (I think).
Thanks, as I’d rather not have the whole clasp changed as I’d like to keep the watch original. So is it a matter of putting a flat screwdriver into the long slot that has the circular hole, and twisting it to spread the pieces of metal either side of the slot outwards slightly?
Edited by LeadFarmer on Sunday 21st August 13:14
Yea exactly. If you go too far you can squeeze them back together a bit with a pair of pliers. It’s quite straight forward.
You can see the little extrusions (if that’s the word) that clip into the clasp are fine.
As you use it a lot I’d adjust it to be on the looser side to reduce wear on those over time.
You can see the little extrusions (if that’s the word) that clip into the clasp are fine.
As you use it a lot I’d adjust it to be on the looser side to reduce wear on those over time.
Brill, thanks. Would like to keep the clasp as original so will give this a go.
I’ve realised that I’ve probably been rushing when fastening the divers extension when putting the watch on. I know the bar has to hook under the fastener first, before pressing it all together but I reckon I’ve not been checking and it’s probably been sitting over it, if that makes sense? Maybe this has caused the clasp to gradually wear?
I’ve realised that I’ve probably been rushing when fastening the divers extension when putting the watch on. I know the bar has to hook under the fastener first, before pressing it all together but I reckon I’ve not been checking and it’s probably been sitting over it, if that makes sense? Maybe this has caused the clasp to gradually wear?
Maybe. I don't use mine very often though and it still became looser over time, I think it is inevitable with how it is designed.
You can see in your picture - the two tines (that you are going to separate a little) have a second function; the male end link of the clasp. because they have to be able to spread apart for the diver's extension, they're quite a bit narrower than the opening on the female link so there is a fair amount of play between those links. I am pretty sure over time all that play leads to the two tines being pressed together (increasing the play even more), which makes the diver's extension looser.
It's quite a clever design, but not perfect. To be fair, my watch is 15 years old now, has been worn a lot, and I only noticed earlier this year.
If you want to keep it original I would provide clear instructions on what you do and don't want done.
You can see in your picture - the two tines (that you are going to separate a little) have a second function; the male end link of the clasp. because they have to be able to spread apart for the diver's extension, they're quite a bit narrower than the opening on the female link so there is a fair amount of play between those links. I am pretty sure over time all that play leads to the two tines being pressed together (increasing the play even more), which makes the diver's extension looser.
It's quite a clever design, but not perfect. To be fair, my watch is 15 years old now, has been worn a lot, and I only noticed earlier this year.
If you want to keep it original I would provide clear instructions on what you do and don't want done.
Whilst I wear my watch all the time, it does get removed when I shower so it's getting taken off and ut back on every day. I have to open the divers extension clasp to get the watch over my hand so that is getting undone and fastened every day, so I guess it is going to wear over time.
I'll hopefully adjust the clasp this evening as I might be taking it to the jewellers tomorrow to be sent away for its service, and it would be nice to not have to have the clasp replaced.
I'll hopefully adjust the clasp this evening as I might be taking it to the jewellers tomorrow to be sent away for its service, and it would be nice to not have to have the clasp replaced.
Adjusted the clasp last night by wrapping some tape around a flat screwdriver, inserting it into the long slot in the extension piece, and carefully twisting the screw driver both ways to widen the slot. After a couple of goes the clasp now remains closed instead of instantly flopping open.
Cheers everyone
Cheers everyone
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