Virgin Media TV signal boost
Virgin Media TV signal boost
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CSK423

Original Poster:

824 posts

230 months

Tuesday 14th May 2019
quotequote all
I've recently moved into a house which has the main VM cable coming into the living room at one corner, has a booster (plug top with flex into one of the VM white boxes on the wall) and a tee connector.

I can only assume it loops from the tee connector here to the other side of the room under the floor, where it has the same arrangement then tees into the kitchen.

We are in the process of redoing the living room and want to get rid of these however when either is switched off it kills the signal to the kitchen. I will need to keep one connection within the room although re position it, looks like I'll need to retain the booster although put it in a less obvious position.

If I remove the second booster and relocate this to the kitchen will it retain the signal ? ie basically doing away with the middle joint and passing it straight through to the kitchen where it will be boosted again.

Thoughts ?

VEX

5,259 posts

269 months

Wednesday 15th May 2019
quotequote all
Boosters and Virgin/Cable TV are very very rare. They usually dont confirgure it like this so this could be a DIY install that virgin would rip out straight way if they saw it.

Can you post any pictures or other details.

V.

CSK423

Original Poster:

824 posts

230 months

Wednesday 15th May 2019
quotequote all
I don't have any pics unfortunately. A virgin tech has seen the install when he fitted the kitchen box, he recognised it as a virgin install and said they do that when the cable is terminated multiple times to feed multiple boxes.

It sounds like it's not a common arrangement I can't find a pic on google of the set up. I'll probably ask VM to redo the install when they come out to fit another box in the living room.

In fact found something here..........

https://www.ebay.ie/itm/Virgin-Media-cable-signal-...

bristolracer

5,890 posts

172 months

Wednesday 15th May 2019
quotequote all
Thats the real deal.

As Vex said you dont see many of those, the Virgin boys are normally attenuating signal,Aerial guys like me are always trying to find gain.

Your best bet as you have already said,is to get the Virgin guys to sort it out, but mention it before they start, if they are removing splitters from the circuit they will be increasing the signal and may need to make adjustments which they wont want to do again when you say 'oh by the way....'

A cup of tea and a biscuit often enlists cooperation

CSK423

Original Poster:

824 posts

230 months

Thursday 16th May 2019
quotequote all
Thanks for the responses, I understand VM is more volatile to alterations than the usual satellite or aerial arrangements.

I'll seek advice form VM

CSK423

Original Poster:

824 posts

230 months

Tuesday 29th October 2019
quotequote all
Had VM out and the engineer was totally confused as to why there are two "fibre isolators" in the house and that when either was switched off it killed the signal.

After much crawling around under the floor and getting nowhere we agreed to drop the second wall box under the floor and feed the power cable back up to a local socket that is going to be behind some furniture.

He was there over 90mins which should have been a simple job of adding another box by installing a 3 way splitter. Probably something that would take him 15mins. He also trimmed back a power cable on the other fibre isolator to allow this to be clipped neatly onto the skirting.

He did concede the install should never have been left like that. The outside box (brown box on side of the house) was not correctly wired ? which he said he corrected. He also said the dB level was out of range at 38 and he put this to 34 ? All leads to the original VM engineer not being particularly great, who also said the 2 isolators were normal.