Garage door issue
Discussion
Just sorting my garage door out after a cable snapped. At the spring at the top of the up and over door for whatever reason it seems the shaft that runs through the tension spring isn t lined up. It seems to be protruding on the right hand side.
Photos below, the holes to then put a pin through the cone to lock it in are therefore also out of place. Took the tension of the spring and removed the spring from the door so I could put the end cones on as wasn t enough space to remove cones without doing that.
Ideally I need the shaft to shuffle to the left.
Am I doing something wrong?



Photos below, the holes to then put a pin through the cone to lock it in are therefore also out of place. Took the tension of the spring and removed the spring from the door so I could put the end cones on as wasn t enough space to remove cones without doing that.
Ideally I need the shaft to shuffle to the left.
Am I doing something wrong?
I ve the same door, and replaced the cones and cables about two year ago, but I don t quite understand your problem?
If I can I can go and look at mine and see.
Edit
Just looked and I’ve obviously chiselled away a lump of brick either side of mine to get mine out, but they’re not as tight as yours. Also I locked the spring on mine, I didn’t retension.
I think you’ll need to find the instructions for the door as to how to safely secure it, then remove the whole door in your case.
I installed my door, it’s a 2 man job but didn’t take long.
If I can I can go and look at mine and see.
Edit
Just looked and I’ve obviously chiselled away a lump of brick either side of mine to get mine out, but they’re not as tight as yours. Also I locked the spring on mine, I didn’t retension.
I think you’ll need to find the instructions for the door as to how to safely secure it, then remove the whole door in your case.
I installed my door, it’s a 2 man job but didn’t take long.
Edited by Rough101 on Sunday 26th October 08:37
I have just had the exact same problem. I didn't even try to fix it as I know they can be a real pain. I called a local guy on recommendation and he charged £65 to fix it.
He said he was glad we called him because he had recently had a customer who had tried to fix the same problem and had manged to chop part of his finger off in the process.
He said he was glad we called him because he had recently had a customer who had tried to fix the same problem and had manged to chop part of his finger off in the process.

spikeyhead said:
They are something that if you don't know what you're doing can easily remove a finger
I was chatting the guys who were replacing both my coil springs - the injuries they were talking about made removing a hand look like a good day. Lots of energy in the spring and bars swinging near heads.When my springs broke they went with a serious bang, moved the whole door and unraveled the cables both sides until the safety catch caught it. - First one I did and then had them come and help reset the cables, second one I just got them to do the lot.
So after a lot of reading about torsion springs last night. I finally realised that increasing tension on the spring would lengthen it again…so a bunch of tensioning later it is finally working! It does take a lot of tension and you have to be very careful, watch some videos (Henderson door spring tensioning etc.) and work outside the danger zone!
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