Patio just went pop

[997.1]

I was in the garden gardening. Hot day. Maybe 30 degrees

I hear a pop

Look up and the patio glass has shattered. I didn’t see or hear anything hit the glass

No one else here. Nothing has hit the glass in the past

Is this coveted by insurance?

[997.1]

[LunarOne]

Surely it is covered unless specifically excluded by your policy documents.

[J6542]

Will depend on your policy, it shouldn t cost much more than £200 from a local glazier fo fit a new piece depending on the type of doors.

You added the pic after I replied, that’s a bigger pane than I was expecting so it will likely be nearer double that.

Edited by J6542 on Sunday 24th May 17:03

[xx99xx]

Are you referring to a patio door? Or do you have other glass infrastructure on the patio?

Either way, yes, should be covered on insurance after you weigh up the costs of excess/future premium Vs DIY.

[997.1]

The pane is about 2.5m wide

I wasn’t here when it was fitted but I think it was the frame and glass that was lifted over the house for fitting. I don’t think glass and frame came separate

I’ve since lost the video

Obviously the lifting is expensive

Let’s hope it’s a cheap fix. Even better if warranty!

[wolfracesonic]

Least suitable bunting ever!

[997.1]

It’s the internal pane if that makes a difference

[J6542]

997.1 said:

The pane is about 2.5m wide

I wasn t here when it was fitted but I think it was the frame and glass that was lifted over the house for fitting. I don t think glass and frame came separate

I ve since lost the video

Obviously the lifting is expensive

Let s hope it s a cheap fix. Even better if warranty!

That changes things a lot then. You won’t have any chance with a warranty claim, so you better hope your insurance covers it since it sounds like it’s going to be a very costly repair if then can’t get the glass through your house.

[997.1]

I mean I wasn’t present

The patio was fitted at my cost by me while I was at work

[Watchthis]

Make sure the replacement is slightly smaller. It's likely been too snug a fit, hot weather caused expansion of the frame and that's the result

[John D.]

I was expecting exploding porcelain from the thread title.

[Dave Hedgehog]

a cranes going to be what £1500 now?

[OutInTheShed]

I would think many insurance policies wouldn't cover this.
It's probably a design/build flaw not an insured event like subsidence?

It's possibly covered by warranty or CRA, but what caused it?
Stress on the glass due to wrong installation or a wider issue with the building work?

It might be worth checking whether the frame is distorted and/or under pressure from the building.

For one thing, you need to know that the replacement won't break the next sunny day and will be covered by the guarantee etc.

If the building isn't right and is stressing the window, there is potential for a significant bill.

[LooneyTunes]

Dave Hedgehog said:

a cranes going to be what £1500 now?

Depends on reach. I needed one recently for some steelwork and taking down a large tree. The guy apparently does good business lifting hot tubs over people's houses, so probably the sort of thing that would work in this situation. £400/day.

Out in the country, so no additional permits etc. which could bear on pricing if urban.

[sherman]

It looks like the point of stress/ impact is in the bit I highlighted going by the crack pattern.

What gardening were you doing.
You werent strimming ir cutting the grass by any chance?

[J6542]

It could also be that it has struck by something at that point before and heat stress has eventually caused it to shatter.

[Mr Pointy]

sherman said:

It looks like the point of stress/ impact is in the bit I highlighted going by the crack pattern.

What gardening were you doing.
You werent strimming ir cutting the grass by any chance?

It's the internal pane that has broken.

[heisthegaffer]

sherman said:

It looks like the point of stress/ impact is in the bit I highlighted going by the crack pattern.

What gardening were you doing.
You werent strimming ir cutting the grass by any chance?

Its the internal pane and should be covered under Accidental Damage section.

[Familymad]

Neighbour opposite had this happen. Insurance covered the replacement plus the crane and the fitters. Same type of doors but theirs were wider.