Focus on extended warranty?
Focus on extended warranty?
Author
Discussion

manek

Original Poster:

2,978 posts

311 months

Thursday 21st November 2002
quotequote all
OK, well I've gone and put a deposit down on a Focus ST170, fully loaded for just over £15k. Good price even though it's an import.

The question is: should I take out the extended warranty for £595? It's supposed to give two extra years' cover but, if you don't use it, you get the cash back. Is there some catch with this? Anyone else found it valuable when selling the car on (as I may do in a year or two's time)?

Be glad to hear your experience.

TheLemming

4,319 posts

292 months

Thursday 21st November 2002
quotequote all
I used to work for a company running Ford's customer services, so Ive a fair bit of experience with Ford Warranties.

Is this a new car? If not, how old is it?

Essentially if the warranty offered is a dealer or third party warranty, I wouldnt personally bother, Ive seen a lot of issues with these.

If its the Ford extended warranty, then I would take it.
Unless they have changed policy recently, they dont quibble that much over claims and if something isnt covered, but has clearly failed due to a defect, they will often make a contribution towards the costs.

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
quotequote all
It's a new car, the warranty being offered is from Warranty Holdings (which I'm told is owned by Ford but which plenty of PHers have experience of since TVR dealers use 'em).

Doesn't sound as if I should bother...

TheLemming

4,319 posts

292 months

Friday 22nd November 2002
quotequote all
IIRC warranty holdings arent owned by Ford, although a lot of dealers imply that the warranty is associated with the manufacturer in some way.

Personally I wouldnt use them.

Ford do offer extended warranties, these have to be purchased within the lifetime of the new vehicle warranty. IIRC you can apply these to an imported vehicle. Give the Ford customer assistance centre a call and ask them, rather than the dealer.

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
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Thanks, will do!

Podie

46,649 posts

302 months

Friday 22nd November 2002
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Ford Customer Care: 0845 841 1111

TheLemming

4,319 posts

292 months

Friday 22nd November 2002
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I just found the number, and what happens? Someone else posts it... Ah well, it beats actually working

Podie

46,649 posts

302 months

Friday 22nd November 2002
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TheLemming said: I just found the number, and what happens? Someone else posts it... Ah well, it beats actually working


- I work for Ford, so perhaps I have an unfair advantage...!

Podie

46,649 posts

302 months

Friday 22nd November 2002
quotequote all
Manek - alternatively, if you want to buy a used one, I have a colleague who's selling his shortly...

... car is silver and well cared for, and will have the balance of the three year warranty to carry over. It's mainly done motorway miles and has had it's first (12k) service.

Drop me a line via my profile if you're interested...

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
quotequote all
Podie

Many thanks for the offer but the deed is done, the deposit is down and I pick the car up next Thursday...



>> Edited by manek on Friday 22 November 14:00

Podie

46,649 posts

302 months

Friday 22nd November 2002
quotequote all
OK, no problem! - just thought I'd offer.

If you've got any queries, drop me a line and I'll see if I can dig out stuff if required!

Only real issue is to make sure you run the car in properly - go easy on the power band and the brakes till you've got some miles under the car; brakes especially, as people have warped discs!

Useless fact: The ST170 stops quicker and in a shorter distance than the RS...!

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
quotequote all

Podie said: OK, no problem! - just thought I'd offer.

If you've got any queries, drop me a line and I'll see if I can dig out stuff if required!

Only real issue is to make sure you run the car in properly - go easy on the power band and the brakes till you've got some miles under the car; brakes especially, as people have warped discs!

Useless fact: The ST170 stops quicker and in a shorter distance than the RS...!


Thanks for the tips -- it's going to be tough to keep the revs down because, judging by the test drive I took, the engine loves t rev up to 7k and beyond.

Now, I wonder if there are any mods available to make it go just a tad quicker...

Podie

46,649 posts

302 months

Friday 22nd November 2002
quotequote all
The Variable Cam timing (VCT) comes in around 3500rpm and then the Variable length inlet manifold moves around 6800-7000rpm, and it just flies round there!

I know several people who have them (cunning, since I work for Ford) and general opinion is not to bother with any of the "induction kit" type things... maybe a panel filter to aid breathing a bit. Just take a look at the size of the induction piping...!

Check out www.ffoc.co.uk forums... although you might find them to be a bit more Max Power than you'd like.

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
quotequote all
Yes, I've had a look at the forum. As you say, Maxxxx....much like Performance Ford, the only mag that caters for my new motor. Shame really.

PS: If I'd known you worked for Ford I'd have asked you beforehand if you knew of any cars!

>> Edited by manek on Friday 22 November 15:53

Podie

46,649 posts

302 months

Friday 22nd November 2002
quotequote all

manek said:
PS: If I'd known you worked for Ford I'd have asked you beforehand if you knew of any cars!


D'oh!

It's no secret... but if I can help with Ford related queries I'll do my best.

I know the ST170 will never be in the same league as your Chim, but I hope you enjoy the car for what it is.

(they really loosen up around 5k and then again at 10k... and you'll be surprise just how much grip they actually have!).

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
quotequote all

Podie said:

manek said:
PS: If I'd known you worked for Ford I'd have asked you beforehand if you knew of any cars!


D'oh!

It's no secret... but if I can help with Ford related queries I'll do my best.

I know the ST170 will never be in the same league as your Chim, but I hope you enjoy the car for what it is.

(they really loosen up around 5k and then again at 10k... and you'll be surprise just how much grip they actually have!).


The test drive (in the wet) amazed me -- I took an hour over it and, by the end of it, I was chucking the thing round corners I'd have been much more careful about in the TVR, even after four years of ownership. And it just went. It's definitely a top fun car despite the lack of TVR grunt.

I think a track day may be called for -- though the one thing I really will miss is that glorious, throbbing V8 noise!

jks

7 posts

290 months

Friday 22nd November 2002
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btw ford do own Warranty Holdings

Podie

46,649 posts

302 months

Friday 22nd November 2002
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I'll get flamed for this... but you'll lose the Civic Type-R boys around the twisties...

manek

Original Poster:

2,978 posts

311 months

Friday 22nd November 2002
quotequote all
Tee-hee! Looking forward to some fun...