Tfl congestion charges auto pay setup
Discussion
I have just got a PCN, nice.
but the problem is i set up auto pay at least that's what i thought.
set this up on Dart crossing no problem.
But the Tfl they took first days payment and sent an email
You have successfully registered for a London Road User Charging account. Job done so i thought
but this is not conformation, 6 links in and an attachment later it say they will contact you if it is accepted.
well i missed that
so now have 3 charges to pay
any one else have the same problem ?
i have called them very rude girl and not helpful at all. still waiting for a call back not a lot of hope.
it appears that just because you have paid for the car once they still need you to setup the car again for auto pay.
has any one had the same problem and appealed with success?
but the problem is i set up auto pay at least that's what i thought.
set this up on Dart crossing no problem.
But the Tfl they took first days payment and sent an email
You have successfully registered for a London Road User Charging account. Job done so i thought
but this is not conformation, 6 links in and an attachment later it say they will contact you if it is accepted.
well i missed that
so now have 3 charges to pay
any one else have the same problem ?
i have called them very rude girl and not helpful at all. still waiting for a call back not a lot of hope.
it appears that just because you have paid for the car once they still need you to setup the car again for auto pay.
has any one had the same problem and appealed with success?
colinS_ford said:
I have just got a PCN, nice.
but the problem is i set up auto pay at least that's what i thought.
set this up on Dart crossing no problem.
But the Tfl they took first days payment and sent an email
You have successfully registered for a London Road User Charging account. Job done so i thought
but this is not conformation, 6 links in and an attachment later it say they will contact you if it is accepted.
well i missed that
so now have 3 charges to pay
any one else have the same problem ?
i have called them very rude girl and not helpful at all. still waiting for a call back not a lot of hope.
it appears that just because you have paid for the car once they still need you to setup the car again for auto pay.
has any one had the same problem and appealed with success?
I think there are two processes, one setting up an account and then adding your vehicle. You have to wait for the account to be acknowledged first. Once the account is set up you can add/remove vehicles at will and they are immediately registered. It's a very clunky site with work flows not obvious and sadly can lead to unintended trip ups.but the problem is i set up auto pay at least that's what i thought.
set this up on Dart crossing no problem.
But the Tfl they took first days payment and sent an email
You have successfully registered for a London Road User Charging account. Job done so i thought
but this is not conformation, 6 links in and an attachment later it say they will contact you if it is accepted.
well i missed that
so now have 3 charges to pay
any one else have the same problem ?
i have called them very rude girl and not helpful at all. still waiting for a call back not a lot of hope.
it appears that just because you have paid for the car once they still need you to setup the car again for auto pay.
has any one had the same problem and appealed with success?
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