Parking Charge Notice - confusion
Parking Charge Notice - confusion
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Discussion

Univold

Original Poster:

17 posts

51 months

Sunday 21st August 2022
quotequote all
I received a Parking Charge Notice from Euro Car Parks a while ago. However, the car in question had been written off by my insurance and handed over to the salvage company and to top it off, I wasn't even in the country when the charge was issued. I appealed the charge and later wrote a letter to the DLVA informing them of the change in ownership.

I got a reply back from Euro Car Parks saying that I'm still the registered keeper and I need to provide full written documentation from the DVLA and of the purchaser and the bill of sale. Just a bit confused as to what this would be? All I have that I think is relevant is an email confirmation from my insurance saying that my car was salvaged and a cheque from the salvage company.

Bit confused on what to do so any advice would be appreciated frown

Cylon2007

611 posts

109 months

Monday 22nd August 2022
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"All I have that I think is relevant is an email confirmation from my insurance saying that my car was salvaged and a cheque from the salvage company."

so this is he evidence you need to show them - simples

Riley Blue

23,208 posts

257 months

Monday 22nd August 2022
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^^^^^^ This, after a recent write off I had an email from the salvage company giving the date of the accident. Providing that's before the date of the PCN you should be in the clear.

The Mad Monk

11,574 posts

148 months

Monday 22nd August 2022
quotequote all
Univold said:
Snip

I appealed the charge and later wrote a letter to the DLVA informing them of the change in ownership.

Snip

Bit confused on what to do so any advice would be appreciated frown
Why didn't you fill in the form on the V5 and send it off to DVLA and/or inform DVLA online, as you are supposed to do?

Riley Blue

23,208 posts

257 months

Monday 22nd August 2022
quotequote all
The Mad Monk said:
Univold said:
Snip

I appealed the charge and later wrote a letter to the DLVA informing them of the change in ownership.

Snip

Bit confused on what to do so any advice would be appreciated frown
Why didn't you fill in the form on the V5 and send it off to DVLA and/or inform DVLA online, as you are supposed to do?
Doing it after the PCN appeal is a bit late, isn't it?

I notified the DVLA as soon I received confirmation of the write off and received an acknowledgment within an hour.

Univold

Original Poster:

17 posts

51 months

Monday 22nd August 2022
quotequote all
The Mad Monk said:
Why didn't you fill in the form on the V5 and send it off to DVLA and/or inform DVLA online, as you are supposed to do?
Riley Blue said:
Doing it after the PCN appeal is a bit late, isn't it?

I notified the DVLA as soon I received confirmation of the write off and received an acknowledgment within an hour.
The first I'm dealing with this stuff and I didn't have the original V5 so I had to send a letter to the DVLA informing them of the change.
It is late, I agree, but I have proof that the salvage company had already taken the car from my possession.

Univold

Original Poster:

17 posts

51 months

Monday 22nd August 2022
quotequote all
It does say on the parking charge notice that the driver of the vehicle is required to pay the parking charge and as I wasn't in the country and have the details of the salvage company, surely that should be enough information for them to go after the company instead?

boombang

551 posts

205 months

Monday 22nd August 2022
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You would think wouldn't you?

A parking company mentioned here is well apt in ignoring facts and continuing with 'parking charges' even when there is no case to answer, taking it right up until court to try and pressurise you to pay using typical techniques (threatening letters, debt collection firms etc).

Assuming they won't cancel the charge (and I bet money they won't) you need to appeal using their process and if not closed then appeal to POPLA (and then I'll double down on the best that they will too reject the appeal).


ingenieur

4,653 posts

212 months

Monday 22nd August 2022
quotequote all
In cases like this I hand the burden back to the company issuing the penalty charge. Why should you have to bother wasting loads of time dealing with it?

Tell them you know what happened, you know the car wasn't under your control at the time and you're not going to waste your time trying to prove it, they're just going to have to take your word for it and if they don't believe you they can take you to court. You're not worried as you know you're telling them the truth.

Univold

Original Poster:

17 posts

51 months

Monday 22nd August 2022
quotequote all
boombang said:
You would think wouldn't you?

A parking company mentioned here is well apt in ignoring facts and continuing with 'parking charges' even when there is no case to answer, taking it right up until court to try and pressurise you to pay using typical techniques (threatening letters, debt collection firms etc).

Assuming they won't cancel the charge (and I bet money they won't) you need to appeal using their process and if not closed then appeal to POPLA (and then I'll double down on the best that they will too reject the appeal).
What is popla and why would they reject the appeal?

boombang

551 posts

205 months

Monday 22nd August 2022
quotequote all
POPLA is the 'independent' appeals service for the majority of the big parking firms. You appeal to the firm first, if they reject you can go to POPLA.

The euro car parks 'penalty charge' letter has this detailed on the back, and when ecp rejected your appeal they also would have told you about POPLA and your right to further appeal.

In my experience however, POPLA have rejected a perfectly legitimate appeal and I cannot be dealing with the upcoming harassment, so the fkers are going to get the money that they have absolutely no right to have - as I am sure they get in most cases.

Could be in your case that POPLA back an appeal if you are in the time limits (no idea what that is by the way) - if not, and you have the appropriately evidence that you were not keeper or driver, you wouldn't lose in court either. Just a matter of if you want to pay away the hassle or not.

surveyor

18,705 posts

215 months

Monday 22nd August 2022
quotequote all
ingenieur said:
In cases like this I hand the burden back to the company issuing the penalty charge. Why should you have to bother wasting loads of time dealing with it?

Tell them you know what happened, you know the car wasn't under your control at the time and you're not going to waste your time trying to prove it, they're just going to have to take your word for it and if they don't believe you they can take you to court. You're not worried as you know you're telling them the truth.
Many years ago my dad this when a local authority was chasing a parking ticket after he sold a car and demanded he jumped through hoops.

He had to get back involved when we came home to find a note from the Police to the effect 'we called to arrest you'. Turns out the magistrates did not appreciate it's your problem method. He duly went to court the next day, spent most of it there, was found to be not liable, and got expenses for the day.

carl_w

10,784 posts

289 months

Monday 22nd August 2022
quotequote all
boombang said:
In my experience however, POPLA have rejected a perfectly legitimate appeal and I cannot be dealing with the upcoming harassment, so the fkers are going to get the money that they have absolutely no right to have - as I am sure they get in most cases.
Whilst not an expert I have taken two (well-worded IMHO due to advice from pepipoo and Moneysavingexpert) cases to POPLA and the parking charge company has either backed down or offered no evidence.

boombang

551 posts

205 months

Tuesday 23rd August 2022
quotequote all
carl_w said:
Whilst not an expert I have taken two (well-worded IMHO due to advice from pepipoo and Moneysavingexpert) cases to POPLA and the parking charge company has either backed down or offered no evidence.
I am glad it worked for you and sure it works for some - in my case certainly they ignored the facts, provided a nonsensical boilerplate reply and rejected the appeal. There are no further steps from here bar make a complaint, which won't change the appeal result. If it went to court there would be absolutely no case to answer, they know that, so instead it's hassle and threats ad nauseum.

carl_w

10,784 posts

289 months

Tuesday 23rd August 2022
quotequote all
boombang said:
I am glad it worked for you and sure it works for some - in my case certainly they ignored the facts, provided a nonsensical boilerplate reply and rejected the appeal. There are no further steps from here bar make a complaint, which won't change the appeal result. If it went to court there would be absolutely no case to answer, they know that, so instead it's hassle and threats ad nauseum.
Indeed, the next step is for them to take you to court. Depending on where you parked there are deadlines for that (6 months on railway property, for example). In the second case I was happy to go to court as I wasn't driving the car.

vikingaero

13,503 posts

200 months

Tuesday 23rd August 2022
quotequote all
I'd happily cease all further contact, bin all letters and only reply to a Court summons. Euro Car Parks and any other PPC doesn't have court action built into their business model - they want you to pay up immediately from fear.

Krikkit

27,938 posts

212 months

Tuesday 23rd August 2022
quotequote all
surveyor said:
Many years ago my dad this when a local authority was chasing a parking ticket after he sold a car and demanded he jumped through hoops.

He had to get back involved when we came home to find a note from the Police to the effect 'we called to arrest you'. Turns out the magistrates did not appreciate it's your problem method. He duly went to court the next day, spent most of it there, was found to be not liable, and got expenses for the day.
Arrested over a parking ticket? No chance for a civil matter.

surveyor

18,705 posts

215 months

Tuesday 23rd August 2022
quotequote all
Krikkit said:
surveyor said:
Many years ago my dad this when a local authority was chasing a parking ticket after he sold a car and demanded he jumped through hoops.

He had to get back involved when we came home to find a note from the Police to the effect 'we called to arrest you'. Turns out the magistrates did not appreciate it's your problem method. He duly went to court the next day, spent most of it there, was found to be not liable, and got expenses for the day.
Arrested over a parking ticket? No chance for a civil matter.
I did say some years ago...

ingenieur

4,653 posts

212 months

Tuesday 23rd August 2022
quotequote all
surveyor said:
ingenieur said:
In cases like this I hand the burden back to the company issuing the penalty charge. Why should you have to bother wasting loads of time dealing with it?

Tell them you know what happened, you know the car wasn't under your control at the time and you're not going to waste your time trying to prove it, they're just going to have to take your word for it and if they don't believe you they can take you to court. You're not worried as you know you're telling them the truth.
Many years ago my dad this when a local authority was chasing a parking ticket after he sold a car and demanded he jumped through hoops.

He had to get back involved when we came home to find a note from the Police to the effect 'we called to arrest you'. Turns out the magistrates did not appreciate it's your problem method. He duly went to court the next day, spent most of it there, was found to be not liable, and got expenses for the day.
It's different with the local authority v.s. private operator. However, if you're not liable and they waste your time and their time proving that it would be an unusual case.