Returning a leased car

[Jonathan-vsfnx]

Just had quite a good experience with a leased car for 21 months until today, the day of returning the vehicle. I had it washed and valeted yesterday and all looked fine. There was the odd stone chip etc which I pointed out to the guy who was collecting it. I watched the guy spend half an hour examining the car in close detail. I knew he was looking for something to catch me out on, since this is the last chance they can get extra money out of me (apart from the excess mileage). It turns out, inside the rear passenger door on the car frame there was a scratch from the seat belt, which I had not noticed. You would not notice unless you were looking for it. He said the cost of repair was £152 but you can dispute it as general wear and tear.
I know the bill is coming, but I just did not realise how much they scrutinise the car that is being returned. I had looked after it very well, it was very obvious. He said the car is going to auction, therefore I doubt the purchaser would even notice the scratch. If I do get billed I am going to ask for evidence that it has been repaired as I do not believe they will repair it, I just think they want the money from me.
Anyway this has completely put me off leasing in the future. As it happens, the lease prices were out of my range this time, so I bought second hand and so pleased I did as I will not be leasing again going forward. Rant over.

[shambolic]

Had a few from MB and they were great. Helped we still had plastic covers on door sills etc. never removed them. Had 2 scratched diamond cut alloys and he said not to bother as we looked after the cars.

[blank]

Who is the lease company and who was the inspection company?

I returned a lease car after 3.5 years, it was in decent condition other than a really big dent on the LH front door. Amazingly the guy either missed it or chose to ignore it and I had no charges. He noted a couple of minor stone chips on his tablet which came up as acceptable. This was Leaseplan and BCA.

Also handed a PCP car back to BMWFS, again via BCA. This one actually had a few minor things like some kerbing and scratches. Again no charges.

In my experience it's more than fair, and I've actually ended up better off (I really wanted to fix the dent on the first one!). It seems very dependent on the companies involved.

Currently have 2 cars via Zen and hoping they're reasonable too!

[loskie]

OP they don't repair it nor do they tell you this.

I think you misunderstand the charges.

The charges are supposed to cover how much the damage will de value the car v's an acceptable one. How much prep cost a prospective purchasing garage will have to spend to put it on sale after buying it at auction.