Enterprise: charge for chipped windscreen?

[eltax91]

Hello all

Somebody crashed into my car in late October. After a bit of messing about my car went in for repair and I was given an enterprise supplied hire car.

I picked up a windscreen chip a couple of weeks ago and intended to get this sorted in the new year.

Just had a call from enterprise, telling me that the car I’m in is one of the ones that’s up for being returned off fleet and being sent for auction Friday morning. Could I please head in tomorrow and swap it out.

Naturally I picked it up on half a tank and filled it up this morning to the brim so I’ll lose out there.

Does anyone know what they will charge me for a windscreen chip? Or given it’s off anyway will they actually look or care? I don’t really have any time to get it repaired between now and tomorrow as I’m away visiting family.

[The big yin]

I would tell them you collected it with 1/2 a tank and returned it full and they hopefully won't notice the window

[Bobupndown]

As its being de-fleeted can't imagine they'll be too concerned. I'd be out siphoning the diesel into jerry cans though!

[HasToBeV8]

Surely you're 'away on holiday' on Friday given the time of the year, but happy to return end of next week?

[Stick Legs]

I raise you having a tyre blow out on the motorway & my company charged for the tyre.

Corporate hire from Enterprise.

[smallpaul]

The chip might be within their damage limitations.

https://www.enterprise.co.uk/en/help/faqs/what-hap...

[Sebring440]

eltax91 said:

Could I please head in tomorrow and swap it out.

Did Enterprise really say "swap it out"?

[Donbot]

I was charged £200 excess The chip did turn into a crack though and it looked pretty bad.

[soad]

I always take out extra cover, chap told me most things are £2000 excess now (tyres etc).

[eltax91]

Sebring440 said:

Did Enterprise really say "swap it out"?

Yes the young graduate said exactly that on the phone

[eltax91]

soad said:

I always take out extra cover, chap told me most things are £2000 excess now (tyres etc).

No option to. My car policy is simply ‘mirrored’ to enterprise in terms of excess. However when I tried to make a windscreen repair claim I was told I couldnt because it’s not my insured car.