RE: A van for all seasons | PH Footnote
RE: A van for all seasons | PH Footnote
Friday 9th August 2024

A van for all seasons | PH Footnote

The latest Transit Custom will likely be Britain's biggest-selling vehicle. Obviously we had to try it...


There’s a line in Peep Show, Channel 4’s seminal comedy series, that kept coming back to me last week when the new Transit turned up. “You should just get a van,” says Super Hans. “With a van, it's like you've got an MBA, but you've also got a f*****g van. You're not just a man anymore - you are a man with a van. You get a van, Jez, we could be men with ven.” The connection between the white van and general blokedom in the UK could hardly be more tangible, reinforced by a long-running stereotype, yes, but also by sales reality: the Transit isn’t just Ford’s best-selling nameplate, it’s the best-selling vehicle in the UK full stop. 

This, of course, is not a recent phenomenon. Ford has been building the Transit in huge volumes and bewildering variety since 1965. Several times in the not-so-distant past, someone with intimate knowledge of Ford board meetings once told me, the sheer weight of Transit sales helped ensure the European division’s long-term survival when the Dearborn bean counters came calling. Today, broadly speaking, you can have a Courier (the dinky one) or a Connect (the slightly larger one) the suffix-less Transit (the really quite large one) - or, the best-seller, the mid-sized Transit Custom. 

The very latest version has been out for a few months now, but because testing vans without filling them is mostly pointless, we resisted borrowing one until one of us had a task worthy of it. And tasks for the average man on the street come no more humongous than moving house. The last time I did it, I had a bed and some bin bags with clothes in. In the intervening decade, I’ve assembled a collection of belongings roughly equivalent to one wing of the British Museum. Probably I should’ve gone the whole hog and asked Ford for the Transit proper, which comes with more than four metres of load length and a towering roofline. But they’re a pain to park in tight spaces and I was confident that the Custom - which is so popular precisely because it’s a bit more wieldy and a smidge under two metres tall - would see me through. 

First impressions backed this up. The Transit's arrival in North America has given recent versions an oddly blobby, mid-Atlantic appearance - but there's still no mistaking what it is. And if you’re primarily used to peering into a conventional car boot, even a modest panel van seems positively enormous by comparison. The platform beneath the newest Custom has been significantly re-engineered to satisfy the packaging requirements of a fully electric version (there’s a plug-in hybrid petrol option, too) but it has also made the 'one-tonne' van up 200mm longer in the wheelbase. Ford reckons it’s 100kg lighter than before, too (assuming you’ve gone for one of four diesel variants, which we obviously did) meaning the one we had would accommodate up to 1,258kg of mostly worthless clutter. 

That’s roughly the equivalent of a Mk8 Fiesta ST, and certainly it felt like I carried that amount out, albeit separated into umpteen boxes of varying sizes. While the physical toll on me made it look like I’d arrived at the back of the Transit after sprint finishing a triathlon, the van barely winced. As you might expect, the Custom sits high when empty - as if bemused by the senselessness of it not being used - and then slowly hunkers as you load it with what I can only assume was plutonium, packed by the mrs when I wasn't looking. I lost count of the number of boxes that went in, but suffice it to say it exceeded the number you could get in an E-Class wagon by a factor of about a billion. 

As the first load was exclusively gaffer-taped cardboard, packed with pedantic, Tetris-like precision by yours truly, it ought to have been the perfect load for dynamic testing. Unfortunately, the new gaff is five minutes across town from the old, and she-who-must-be-obeyed insisted on being driven there at walking pace, less her lead-lined cardigans become ruffled. Nevertheless, driving a fully-loaded Transit - even on its new coil-sprung semi trailing arms (the rear leaf springs having finally been jettisoned) - is much the same as it ever was: i.e. impressively easy to drive deliberately and delicately, thanks to the canny weighting of the control surfaces and the low-down generosity of the short-geared (and mostly carried over) 2.0-litre EcoBlue inline four-pot. 

Better then to reflect on the single cab interior, which is the other area Ford has endeavoured to improve. Some of the nattier enhancements, like a tilting steering wheel that rotates to become a stand for laptops (or a table for lunch) are optional and didn’t feature on the Custom we drove. But the new Sync 4-powered, 13-inch touchscreen was, and its do-it-all approach (familiar from other Fords) means that physical switchgear is notable for its near total absence - although, mercifully, a proper volume knob remains. The manual handbrake has gone though, replaced by a centre-mounted switch. If you’re anything like me, it’ll take quite a few goes before you stop reaching down between the seats looking for a lever. 

That has much to do with the quintessential Transit driving position, which, despite Ford’s protestations about it being more car-like now, is still lofty and upright and very assertive. Whether or not you like the pedals-under-your-feet throne probably has much to do with how your spine takes to it, but personally I could sit on the Transit’s pertly-sprung seats for hour after unrelenting hour. Which is as it should be. The Custom feels airier and slightly more spacious than it has done previously, too, helped partly by the unencumbered flat floor. But it does perhaps want for some more obvious stowage; there’s plenty there when you go looking for it - the first roof-mounted passenger airbag allows for an additional cubby on top of the dash, for example - but the Transit does lack a conspicuous bin for you to immediately lose whatever it is you’re holding when you get in. 

What it does not lack is the old-fashioned Transit nous for pushing on a bit. No stripe of Custom could be called fast by modern standards, and yet that is all part of its charm. Were it very much quicker than 150hp allows, the additional speed would just overwhelm the standard chassis’s ability to keep a vaguely adequate grip on its disobliging body - especially when you’ve finally emptied it of belongings. With 266lb ft of torque available for a lusty 1,000rpm, it’s just brisk enough to seem like you’re making exceptionally good progress when giving it death. And there’s sufficient accuracy (not to mention dynamic willingness) in the steering, gearbox, brakes and suspension to breezily accept the sort of punishment that tends to occur when you realise the dump shuts in 10 minutes. Or you’re late for tea. 

This doesn’t make the new Custom anything more than another very good van in an almost unbroken 60-year conveyor belt of laudable Transits - but for what it’s worth, it does have a best-seller aura about it. There’s an underlying sense, as there is with many cars that are considered too big to fail by their manufacturer, that the Custom has been methodically developed and thoughtfully engineered to nail its brief. The result is no less fit for purpose than a BMW 3 Series or a Porsche 911. Not only did it make several desperately difficult days eminently more bearable (including a near-suicidal trip to IKEA in the aftermath of moving in), I gently begrudged giving it back. I could think of half a dozen more jobs it would be terrifically well-suited for the following week. It was like having an MBA. But also a van.


SPECIFICATION | FORD TRANSIT CUSTOM (L1H1) Limited

Engine: 1,996cc four-cylinder diesel
Transmission: 6-speed manual, front-wheel drive
Power (hp): 150hp@3,500rpm
Torque (lb ft): 266@1,500-2,500rpm
0-62mph: 13.1sec
Top speed: 109mph
Weight: 1,892kg
MPG: 38.7
CO2: 191
Price: £39,034 excl. VAT (as tested, £41,854)

Author
Discussion

RabidGranny

Original Poster:

2,546 posts

167 months

Friday 9th August 2024
quotequote all
It looks great and can only imagine how practical it is.

Great review

911Spanker

3,642 posts

45 months

Friday 9th August 2024
quotequote all
I do love a big old bus but for me, a 7/8 seater which you can turn into a van works better for my usage.

I keep looking at old Toyota Alphards..

The Rotrex Kid

34,775 posts

189 months

Friday 9th August 2024
quotequote all
911Spanker said:
I do love a big old bus but for me, a 7/8 seater which you can turn into a van works better for my usage.

I keep looking at old Toyota Alphards..
The 9 seater (Tourneo) of the new Custom is superb. We have one with the new Auto box, great bit of kit.

Twinair

1,028 posts

171 months

Friday 9th August 2024
quotequote all
Love a tranny!

Used to do a lot in them in the university ‘club days’…

I bet that 110 top end can be ‘wrung’ to a bit more too…

anyoldcardave

1,081 posts

96 months

Friday 9th August 2024
quotequote all
The Rotrex Kid said:
911Spanker said:
I do love a big old bus but for me, a 7/8 seater which you can turn into a van works better for my usage.

I keep looking at old Toyota Alphards..
The 9 seater (Tourneo) of the new Custom is superb. We have one with the new Auto box, great bit of kit.
8 speed? I suspect it is the excellent one fitted to many cars, and my Iveco, superb box.

Still got the wet belt engine though, make sure you use the correct oil and change it regularly.

Baldchap

9,624 posts

121 months

Friday 9th August 2024
quotequote all
Nice to see van content, even if it does feel like a reworded press release. I suspect Ford have timed this to offset their upcoming PR nightmare with the Transit.

Hopefully with the new model they've fixed the absolutely disastrous engine reliability. I've spoken to two tradesmen literally this week who had engine failures at low mileages. I know of many more who have had the same.

A family member's best mate owns a Ford dealership and sells loads of them (although van people are realising how big the problem is - he's overstocked and under selling now) but admits he'd never want to own one because of reliability.

I'll stick to my MUCH cheaper, slightly crapper, more reliable Vivaro for now I think.

unpc

2,998 posts

242 months

Friday 9th August 2024
quotequote all
Twinair said:
Love a tranny!

Used to do a lot in them in the university ‘club days’…

I bet that 110 top end can be ‘wrung’ to a bit more too…
Ooh err, how very revealing hehe

I've done thousands of mile in the predecessors of this one and they just eat the miles. Shame as commercial vehicles is about the only thing that Ford do well these days.

andyj007

459 posts

207 months

Friday 9th August 2024
quotequote all
people running awy from frd as their engines have a catastrophic design flaw with wet belts , also suffer much more than other brands with DPF filters..
wouldnt touch another ford van ever ..
VW transporter is about to die a death as its transit with teh same bad engines .. vw just sold its soul .. sad times

The Rotrex Kid

34,775 posts

189 months

Friday 9th August 2024
quotequote all
anyoldcardave said:
The Rotrex Kid said:
911Spanker said:
I do love a big old bus but for me, a 7/8 seater which you can turn into a van works better for my usage.

I keep looking at old Toyota Alphards..
The 9 seater (Tourneo) of the new Custom is superb. We have one with the new Auto box, great bit of kit.
8 speed? I suspect it is the excellent one fitted to many cars, and my Iveco, superb box.

Still got the wet belt engine though, make sure you use the correct oil and change it regularly.
Yeah I think it's the 8 speed.

I have 150+ Transit/Custom/Tourneo on the fleet, the wet belt issue really hasn't been that big a deal for us TBH. I change them on some of our higher mileage stuff to be safe but haven't had a complete failure yet (touches wood)

Wheel Turned Out

2,368 posts

67 months

Friday 9th August 2024
quotequote all
Baldchap said:
Nice to see van content, even if it does feel like a reworded press release. I suspect Ford have timed this to offset their upcoming PR nightmare with the Transit.

Hopefully with the new model they've fixed the absolutely disastrous engine reliability. I've spoken to two tradesmen literally this week who had engine failures at low mileages. I know of many more who have had the same.

A family member's best mate owns a Ford dealership and sells loads of them (although van people are realising how big the problem is - he's overstocked and under selling now) but admits he'd never want to own one because of reliability.

I'll stick to my MUCH cheaper, slightly crapper, more reliable Vivaro for now I think.
A similar story for me. Came into contact with a workshop manager for a local council - they had new engines in crates ready to go, because it was considered an inevitability. And sure enough there were a couple from the fleet in having the knackered old one out and a new timebomb put in. Granted council fleet vehicles are rarely looked after by drivers which doesn't help, but they were still reasonably new to be having that sort of problem.

Lovely vans all the same. I have a little Transit Courier through work and they still drive better than they have any right to (though it's a 21 plate). But the engine issues are too rife for me to ever consider putting my own money down for one.

unsprung

6,054 posts

153 months

Friday 9th August 2024
quotequote all

What began as as UK-Germany collaboration has become the best all-round van in the world. In some countries the word "transit" has evolved into the category generic (like "I'm hoovering..." in the UK or "I need a band aid" in the US).

One might say that Transit is to vans what F-150 is to pickup trucks.

Over here (US) you can get it with some fairly urgent motive force, the twin-turbo V6 EcoBoost for example.

They also do commercial adaptations that expand on the van theme. among these, special-duty school bus...





bluesierra

160 posts

125 months

Friday 9th August 2024
quotequote all
This is a great write-up - and made me think of Dan Trent (formerly of this parish) and his long-term write-ups of his Transit that he now does for Autotrader(?). Honestly, you and he make it sound like my next car should be a Transit!

cool

anyoldcardave

1,081 posts

96 months

Friday 9th August 2024
quotequote all
The Rotrex Kid said:
anyoldcardave said:
The Rotrex Kid said:
911Spanker said:
I do love a big old bus but for me, a 7/8 seater which you can turn into a van works better for my usage.

I keep looking at old Toyota Alphards..
The 9 seater (Tourneo) of the new Custom is superb. We have one with the new Auto box, great bit of kit.
8 speed? I suspect it is the excellent one fitted to many cars, and my Iveco, superb box.

Still got the wet belt engine though, make sure you use the correct oil and change it regularly.
Yeah I think it's the 8 speed.

I have 150+ Transit/Custom/Tourneo on the fleet, the wet belt issue really hasn't been that big a deal for us TBH. I change them on some of our higher mileage stuff to be safe but haven't had a complete failure yet (touches wood)
If it is 8 speed probably the same one as everyone else, Ford probably got access to it through VW.

You must be using the right oil, they will do miles, and the belt will need changing if you do miles, but not the timebomb that keeps being mentioned, and we do recovery for a main agent.

Oil is critical, long service intervals do not help, I always cut oil and filter intervals in half these days, oil leaks, running low, and topping up with any old ste, then you will kill it quickly, as will lack of oil changes.

If anything else fails, vacuum pump, turbo, it is time to change the belt with it, though vacuum pumps go again cleaned, and you should clean all oilways. That is the normal signs with eco bang 1.0 litre we deal a lot with, Transits last longer, usually biglaugh

I hate the pedal set up though, not so much on Auto, but manual def so.

119

19,884 posts

65 months

Friday 9th August 2024
quotequote all
Been reading up on these and all sorts of issues becoming apparent with software issues.

I guess being in bed with VW it should come as no surprise.

And who the fk thought it was a good idea not to have check straps on the rear barn doors?

njw1

2,778 posts

140 months

Friday 9th August 2024
quotequote all

I reckon the back end on these has a hint of mk1/mk2 about it, shame they couldn't fit engines that are as reliable as the older ones..

anyoldcardave

1,081 posts

96 months

Friday 9th August 2024
quotequote all
[redacted]

Loadsamiles

2 posts

125 months

Friday 9th August 2024
quotequote all
anyoldcardave said:
8 speed? I suspect it is the excellent one fitted to many cars, and my Iveco, superb box.

Still got the wet belt engine though, make sure you use the correct oil and change it regularly.
I've run transits since 1992, the latest with the wet belt frightens me, but we have a 67 plate in the fleet with almost 300K miles on the original engine (it's due it's second wet belt change soon & we only use Ford parts) Ford recommend 0-30 oil, but after 80k miles we change it to 5-30 oil, Castrol magnatech and a service interval of 20k (which comes around every 6 to 8 weeks) & thankfully I've been lucky up to now, the other three have 200k & 100k respectively, with a 2.2 custom recently sold with 510k miles on the original engine, look after it properly it'll look after you.

martin12345

1,007 posts

118 months

Friday 9th August 2024
quotequote all
Oil service intervals of 25,000 miles or 24 months are crackers
Might mean the 3 or 4 year lease price is attractive but it's no way to long life

Half it to 12,000 or 1 year and the engine will probably go for ever with sensible changes on the cambelt

Howrare

322 posts

235 months

Friday 9th August 2024
quotequote all
I'm in the last of the previous gen as the hightop version isn't out yet. I was looking forward to changing to the latest version but glad the company bought mine from the lease co and plan to run it for some time yet. All my colleagues who swapped to the new shape in the last 3 months are complaining bitterly about them. The driver intervention stuff is awful, the software issues a joke, and the fit and finish a backwards step.

anyoldcardave

1,081 posts

96 months

Friday 9th August 2024
quotequote all
Loadsamiles said:
I've run transits since 1992, the latest with the wet belt frightens me, but we have a 67 plate in the fleet with almost 300K miles on the original engine (it's due it's second wet belt change soon & we only use Ford parts) Ford recommend 0-30 oil, but after 80k miles we change it to 5-30 oil, Castrol magnatech and a service interval of 20k (which comes around every 6 to 8 weeks) & thankfully I've been lucky up to now, the other three have 200k & 100k respectively, with a 2.2 custom recently sold with 510k miles on the original engine, look after it properly it'll look after you.
There you go, my comments about them doing miles has been proved, 20k over two months does not seem out of the way.

Interesting the oil you use, is it Ford specification ?