Does a lease car need to be serviced by a dealer?
Does a lease car need to be serviced by a dealer?
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UTH

Original Poster:

12,248 posts

207 months

Monday 20th January 2025
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Got a VW T-Cross, service alert has come up, VW Dealership quoting over £300 which seems absurd to change some oil, basically!

Anyone know if it'll be part of the contract that VW have to do it, or would it not matter? Not sure I want to call and ask in case that then commits me to doing it?

soxboy

7,573 posts

248 months

Monday 20th January 2025
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Do you have a copy of your contract? What does that say?

Every lease car I’ve had says that it must be serviced by an authorised dealer in line with schedules, and may also say that if it isn’t there may be a penalty.

Baldchap

9,624 posts

121 months

Monday 20th January 2025
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UTH said:
Anyone know if it'll be part of the contract that VW have to do it, or would it not matter? Not sure I want to call and ask in case that then commits me to doing it?
If it's in the contract you're committed to pay for it regardless of what you actually choose to do, the only difference is when you pay.

UTH

Original Poster:

12,248 posts

207 months

Monday 20th January 2025
quotequote all
soxboy said:
Do you have a copy of your contract? What does that say?

Every lease car I’ve had says that it must be serviced by an authorised dealer in line with schedules, and may also say that if it isn’t there may be a penalty.
Hmmmm, good point, I'll see what I can find. I did fear it might insist on a dealer frown

UTH

Original Poster:

12,248 posts

207 months

Monday 20th January 2025
quotequote all
wyson said:
Mine says you must use genuine parts or equivalent quality. But just so there aren’t any question marks raised, I just service it at the main dealer. If anything goes wrong with the car, I wouldn’t want any ball ache for the sake of an £80 saving or whatever.
True.....I have asked them to send me the contract as I can't seem to find anything related to servicing, but I guess you're right, not going to save huge money for the one time I need to service it. I do fear we're a few days late though, so that might be a fine!

Baldchap

9,624 posts

121 months

Monday 20th January 2025
quotequote all
UTH said:
wyson said:
Mine says you must use genuine parts or equivalent quality. But just so there aren’t any question marks raised, I just service it at the main dealer. If anything goes wrong with the car, I wouldn’t want any ball ache for the sake of an £80 saving or whatever.
True.....I have asked them to send me the contract as I can't seem to find anything related to servicing, but I guess you're right, not going to save huge money for the one time I need to service it. I do fear we're a few days late though, so that might be a fine!
Typically you get 1 month and 1000 miles.

UTH

Original Poster:

12,248 posts

207 months

Monday 20th January 2025
quotequote all
Baldchap said:
UTH said:
wyson said:
Mine says you must use genuine parts or equivalent quality. But just so there aren’t any question marks raised, I just service it at the main dealer. If anything goes wrong with the car, I wouldn’t want any ball ache for the sake of an £80 saving or whatever.
True.....I have asked them to send me the contract as I can't seem to find anything related to servicing, but I guess you're right, not going to save huge money for the one time I need to service it. I do fear we're a few days late though, so that might be a fine!
Typically you get 1 month and 1000 miles.
As in 1 month grace?

MattyD803

2,408 posts

94 months

Monday 20th January 2025
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I'd suggest getting a price else where and checking online on the main dealer site for offers.

For whatever reason, i've always found main dealers in my local area (Reading) to be up to twice the price of other franchised dealers within 25 miles and never forthcoming with national offers. I've had this with BMW(Mini), VW and most recently Cupra.

Get prices from other dealers in your vicinity and then challenge your local dealer head on - the worst they can say is no. (That's only ever happened to me once). Inevery other instance they price matched.


Telchar

18 posts

150 months

Monday 20th January 2025
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It’ll be funder dependant usually, most require vat registered garage with genuine parts however Vwfs stipulate in their leases that it must be done by a main dealer, you can certainly shop around those dealers and see if anyone is doing any offers as it doesn’t have to be your local VAG dealer.

Amateurish

8,274 posts

251 months

Monday 20th January 2025
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Just check the contract - the funders are all different and have different requirements.

UTH

Original Poster:

12,248 posts

207 months

Monday 20th January 2025
quotequote all
Ok thanks guys, will start off with the contract and go from there. Would love to support our local garage down the road ideally, but might not be an option