Stellantis dealers - can Citroen service Peugeot, etcetera?
Stellantis dealers - can Citroen service Peugeot, etcetera?
Author
Discussion

BPickles47

Original Poster:

28 posts

22 months

Wednesday 19th February 2025
quotequote all
I've got a Peugeot due its first service. It's on Lease. Nearest main dealer is 2 hours away. I pointed out it's the same car as a Citroen, Vauxhall or DS under the skin. But I was told it has to go to a Peugeot dealer, nowhere else. Great. Anyone else had a similar experience, or maybe been more fortunate?

normalbloke

8,859 posts

248 months

Wednesday 19th February 2025
quotequote all
Did the Peugeot main dealer move further away since you signed up for the lease?

BPickles47

Original Poster:

28 posts

22 months

Wednesday 19th February 2025
quotequote all
normalbloke said:
Did the Peugeot main dealer move further away since you signed up for the lease?
No. So I realise I should have taken this into consideration. I just think it's daft how the same group and engine can't be looked after by official sister garages.

MustangGT

13,830 posts

309 months

Wednesday 19th February 2025
quotequote all
What does your lease say about it?

BPickles47

Original Poster:

28 posts

22 months

Wednesday 19th February 2025
quotequote all
MustangGT said:
What does your lease say about it?
Nothing. Just says to contact their booking system for services, and it's these people who say sister dealerships in the Stellantis group can't look after each other's cars.

sherman

15,222 posts

244 months

Wednesday 19th February 2025
quotequote all
You will have to go to the pugeot dealer.
The lease company wont authorise work from another dealer.
Even if there was pugeot and Citreon on the same site with the same workshop. They would need a Pugeot login and a Citreon login to get the services authorised by the appopriate 'dealer'.

BPickles47

Original Poster:

28 posts

22 months

Wednesday 19th February 2025
quotequote all
sherman said:
You willhjave to go to the pugeot dealer.
The lease company wont authorise work from another dealer.
Even if there was pugeot and Citreon on the same site with the same workshop. They would need a Pugeot login and a Citreon login to get the services authorised by the appopriate 'dealer'.
Thank you. Yes I thought that might be the case, to do with software systems and connections.

Krikkit

27,938 posts

210 months

Wednesday 19th February 2025
quotequote all
Weird as the "Stellantis" dealers are all formed of old PSA and Fiat etc converted. One of my family has a Peugeot and it's looked after by what used to be a Citroen dealer, now just Stellantis with their general workshop.

BPickles47

Original Poster:

28 posts

22 months

Wednesday 19th February 2025
quotequote all
Krikkit said:
Weird as the "Stellantis" dealers are all formed of old PSA and Fiat etc converted. One of my family has a Peugeot and it's looked after by what used to be a Citroen dealer, now just Stellantis with their general workshop.
Yeah this is exactly what I was hoping would be possible in my situation!

Krikkit

27,938 posts

210 months

Wednesday 19th February 2025
quotequote all
BPickles47 said:
Yeah this is exactly what I was hoping would be possible in my situation!
Is it a particularly odd car?

BPickles47

Original Poster:

28 posts

22 months

Wednesday 19th February 2025
quotequote all
Krikkit said:
Is it a particularly odd car?
Nope, just a bog standard 3008 1.5 HDi diesel engine, as used in the other FCA/Stellantis brands' cars.

vikingaero

13,233 posts

198 months

Wednesday 19th February 2025
quotequote all
My local Honda dealer became a Suzuki dealer, but they had a load of Hondas in the area so they retained the ability to service Hondas and update digital service records.