That firm that is not particular on what cars it buys
Discussion
Assume that the 'name and shame' rules prevent me from naming the company. However:
A year-long Office Of Fair Trading study revealed that nearly 96 per cent of people who sold their cars to that company received less for their vehicle than the original online valuation.
The OFT found that the firm's pricing practices may breach aspects of two regulations, the Consumer Protection from Unfair Trading Regulations 2008 and the Unfair Terms in Consumer Contracts Regulations 1999.
The firm give the impression that their online valuation of a vehicle is the price a customer can expect to receive, whereas the car's final valuation is subject to amendment following a visual inspection, the OFT said.
The OFT found that staff conducting the inspections were able to secure larger performance-related bonuses for re-appraising the value of cars to lower prices, which the OFT said had the potential to encourage unfair conduct.
A year-long Office Of Fair Trading study revealed that nearly 96 per cent of people who sold their cars to that company received less for their vehicle than the original online valuation.
The OFT found that the firm's pricing practices may breach aspects of two regulations, the Consumer Protection from Unfair Trading Regulations 2008 and the Unfair Terms in Consumer Contracts Regulations 1999.
The firm give the impression that their online valuation of a vehicle is the price a customer can expect to receive, whereas the car's final valuation is subject to amendment following a visual inspection, the OFT said.
The OFT found that staff conducting the inspections were able to secure larger performance-related bonuses for re-appraising the value of cars to lower prices, which the OFT said had the potential to encourage unfair conduct.
They were named on the thread about this story the other day.Forums | General Gassing | Top of Page | What's New | My Stuff