Opinions on this
Discussion
DodgyGeezer said:
the answer, sadly, is "prove it" - just ignore, I really can't see you getting anywhere for a lot of potential frustration
If I got such a blunt response when I knew they'd damaged my wheel I'd give them 7 days to offer a solution, then if no joy I'd tell them the amount I'd be expecting them to reimburse me for the repair, and then a dispute with my credit card company if they still said " prove it"These business's need to train their fitters properly.
Trevor555 said:
DodgyGeezer said:
the answer, sadly, is "prove it" - just ignore, I really can't see you getting anywhere for a lot of potential frustration
If I got such a blunt response when I knew they'd damaged my wheel I'd give them 7 days to offer a solution, then if no joy I'd tell them the amount I'd be expecting them to reimburse me for the repair, and then a dispute with my credit card company if they still said " prove it"These business's need to train their fitters properly.
it just depends on how much effort and time you want to/need to expend...Thanks everyone.
After the job the wheel was soaking wet, as they dipped in a vat of water, so I couldn't see any damage. I noticed that today before going to work.
I think given the obvious tool marks that match on the tyre and the wheel I will swing by tomorrow and see what they say.
What should I be asking for? Cost of refurb? Any ideas how much that will be?
Panamax said:
Did you shop on "quality" or or on "price"?
Neither, I shopped on necessity. I noticed my tyre was flat and needed the car for work, so I put some air in and went to a local place I've used before for repairs (I haven't had a new tyre in years). I don't know if it makes a difference but my previous cars have all had chunky tyres and I've never had a problem with the tyre shop.After the job the wheel was soaking wet, as they dipped in a vat of water, so I couldn't see any damage. I noticed that today before going to work.
I think given the obvious tool marks that match on the tyre and the wheel I will swing by tomorrow and see what they say.
What should I be asking for? Cost of refurb? Any ideas how much that will be?
Wackywoo105 said:
What should I be asking for? Cost of refurb? Any ideas how much that will be?
Not asking..Tell them they've damaged your wheel.
Give them the opportunity to repair it, or pay for you to have the repair done.
If they're not playing ball, send in an email of complaint with what your expectations are, give them 7 days to respond.
Then if no joy, as I said a few posts before, get your credit card co involved.
Most people just cave in, and they know it.
Rough101 said:
Have you scraped it with your nail?
I’ve had this a couple of times and rather than the wheel being gouged, it was plastic off the machine that had smash its way onto the rim and was easily removed.
In each case I only noticed it later after cleaning off the tyre soap stuff.
I did scratch at it with my nail. It's bumpy and uneven and feels dented rather than excess material.I’ve had this a couple of times and rather than the wheel being gouged, it was plastic off the machine that had smash its way onto the rim and was easily removed.
In each case I only noticed it later after cleaning off the tyre soap stuff.
RB Will said:
Did you sign anything when paying / collecting that said you were all happy with the job and no damage done?
Wackywoo105 said:
After the job the wheel was soaking wet, as they dipped in a vat of water, so I couldn't see any damage. I noticed that today before going to work.
You might have some hope then . Only asking as when similar happened to me they got me to sign off that the job was all good then I got to see my car and all the damage. Sorting it out was ultimately doomed for me as no matter what evidence I put up the fitters and tyre supplier had a piece of paper to throw back at me saying I said the job was good, so I must have just kerbed all 4 wheels 100 yards after picking my car up
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