Insurance claim
Insurance claim
Author
Discussion

Penny Whistle

Original Poster:

7,608 posts

199 months

My car was quite badly damaged in a public carpark. I was shopping when it happened. No witnesses that I could find, no note under the windscreen, no CCTV footage from any of the properties nearby.

My insurers have paid for the repair, but I have had to pay the excess. They also classify it as a "(my) fault" claim as they cannot claim from anyone else's policy so that now presumably appears on my insurance record and has to be declared on renewal of other motor policies and could potentially affect future premiums. I have protected NCB on this policy, but that doesn't protect against premium rises presumably.
Is that right ?

mmm-five

12,337 posts

313 months

Yes that is right, and even if it had been a non-fault claim you would have still had to declare it on future insurance proposal forms.

alscar

9,746 posts

242 months

Yes.

davek_964

11,246 posts

204 months

It doesn't mean the premium will go up though.

I had a fault claim 4 years ago with protected NCD and it made sod all difference to future renewals. In fact 2 years after the claim my insurance dropped to less than half of my pre accident premiums and stayed there this year.

alscar

9,746 posts

242 months

They said could affect.
It could stay the same , increase or even reduce.
And even if it does increase you won’t know whether that’s down to rates generally or a loading for the loss.

Pica-Pica

16,569 posts

113 months

Spin a coin. Anyone's guess.

Wish

1,907 posts

278 months

You made a claim on your policy …. It’s a no claims bonus not a no blame bonus.

It really is quite easy to understand.

Penny Whistle

Original Poster:

7,608 posts

199 months

There's always one supercilious poster in a thread. This one got in early.

davek_964

11,246 posts

204 months

Wish said:
You made a claim on your policy . It s a no claims bonus not a no blame bonus.

It really is quite easy to understand.
Surprising that you're confused then. It's protected, so the no claims bonus won't actually change.

sixor8

8,510 posts

297 months

I unfortunately wrote off a 2003 Mini Cooper last year. frown On comparison websites, some don't even ask how much the claim was for! It was under £3k but with no other vehicle involved, and no injuries, it hasn't affected me too much. I have more than one accrued NCD and the difference with or without the claim was about £20. But then, I'm now 60 +.

It made no difference at all to my motorcycle quotes. However, the premiums to protect the NCD were much steeper, so I haven't.

Countdown

49,356 posts

225 months

The NCD is the percentage discount you will get on your renewal quote. If it’s protected then the percentage won’t change.

What will change (and changes every year for different reasons) is the undiscounted premium. All other things being equal I would expect that to increase because of your claim. But there are a lot of variables.

Mr Tidy

31,395 posts

156 months

Countdown said:
The NCD is the percentage discount you will get on your renewal quote. If it s protected then the percentage won t change.

What will change (and changes every year for different reasons) is the undiscounted premium. All other things being equal I would expect that to increase because of your claim. But there are a lot of variables.
Exactly - the NCD won't be reduced because of the protection.

Premium might or might not. I got my renewal in 2024, rang to declare a non-fault claim settled by the other insurer and they put the price up £40 or so and increased the excess - thieving barstewards. banghead

Penny Whistle

Original Poster:

7,608 posts

199 months

Saturday
quotequote all
sixor8 said:
On comparison websites, some don't even ask how much the claim was for!
If I am asked how much the claim was for, I have no idea. I simply paid the excess, the insurers paid the repairer directly.

sixor8

8,510 posts

297 months

Saturday
quotequote all
Yes, but as I said, it was me writing a car off, so the payment went to me. The insurers would know that. Some insurers just acknowledge I had an at fault claim, but I'm surprised they're not interested if the claim was for £3k or £300k!

alscar

9,746 posts

242 months

Saturday
quotequote all
Penny Whistle said:
If I am asked how much the claim was for, I have no idea. I simply paid the excess, the insurers paid the repairer directly.
Nothing to stop you asking for the cost from them though ?
Explain your need for the next Insurance renewal.