Dettol Ad has sound on by default
Discussion
omgus said:
It's been at least 4 different adverts now, what should i be doing to alert the new Guard Hamster General?
To alert, post in Website Feedback. 
This is completely unacceptable to us, too. Will get them removed as soon as we can. Unfortunately, it's 5:30 on a Friday so I fear we may have to deal with them over the weekend. Will do my best!
GET RID OF THE AUDIO ADVERTS
All,
It appears that one of our agencies that serve remnant adverts has decided to let through a load of adverts with sound, just at the point they think anyone can do anything about it as the weekend approaches.
Unfortunately the accounts for these adverts are run by a department, which on running upstairs to get them to sort out, have gone home for the weekend.
This leaves us with no option to remove the adverts as we have no control (apart from removing the slot from the page for the weekend)
We will try and raise anybody in the department to sort out, and will monitor the situation to see what else we can do on our side to solve this.
I would iterate Matt's comments above - this is totally unacceptable and we will be dealing with the parties involved ASAP.
RP
It appears that one of our agencies that serve remnant adverts has decided to let through a load of adverts with sound, just at the point they think anyone can do anything about it as the weekend approaches.
Unfortunately the accounts for these adverts are run by a department, which on running upstairs to get them to sort out, have gone home for the weekend.
This leaves us with no option to remove the adverts as we have no control (apart from removing the slot from the page for the weekend)
We will try and raise anybody in the department to sort out, and will monitor the situation to see what else we can do on our side to solve this.
I would iterate Matt's comments above - this is totally unacceptable and we will be dealing with the parties involved ASAP.
RP
RacingPete said:
All,
It appears that one of our agencies that serve remnant adverts has decided to let through a load of adverts with sound, just at the point they think anyone can do anything about it as the weekend approaches.
Unfortunately the accounts for these adverts are run by a department, which on running upstairs to get them to sort out, have gone home for the weekend.
This leaves us with no option to remove the adverts as we have no control (apart from removing the slot from the page for the weekend)
We will try and raise anybody in the department to sort out, and will monitor the situation to see what else we can do on our side to solve this.
I would iterate Matt's comments above - this is totally unacceptable and we will be dealing with the parties involved ASAP.
RP
Obviously, it's not your fault - that's the issue with using a third party company to provide the adsIt appears that one of our agencies that serve remnant adverts has decided to let through a load of adverts with sound, just at the point they think anyone can do anything about it as the weekend approaches.
Unfortunately the accounts for these adverts are run by a department, which on running upstairs to get them to sort out, have gone home for the weekend.
This leaves us with no option to remove the adverts as we have no control (apart from removing the slot from the page for the weekend)
We will try and raise anybody in the department to sort out, and will monitor the situation to see what else we can do on our side to solve this.
I would iterate Matt's comments above - this is totally unacceptable and we will be dealing with the parties involved ASAP.
RP
But it is f
king annoying and needs to be taken out asap. I would consider removing the ad slot for the weekend (as it always seems to be the one in the middle of the page)...but I know how much PH like their ad revenue (understandably) Cheers
The Moose
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