Advert with incorrect 'PhoneSafe' link &edit text page error
Advert with incorrect 'PhoneSafe' link &edit text page error
Author
Discussion

CocoUK

Original Poster:

1,065 posts

211 months

Thursday 8th September 2011
quotequote all
Morning Gentleman,

Unfortunately I have a couple of issues with my advert since it went live Tuesday night - advert code: 3199332.


1) The 'PhoneSafe' number is directing to the incorrect number.
This was my fault as the contact number in my 'User Details' was incorrect, I have since updated the contact number in my 'User Details', is there a way to update the 'PhoneSafe' link etc ???
INCORRECT number = 07816 ******
CORRECT number = 07920 ******


2) I cannot edit the advert text.
The page displays 'Sorry, something's not quite right. The technical team have been notified'.
I can edit the advert pictures absolutely fine...



Rusty-C initially had to approve the advert prior to going live, could this be a related issue?



Once again I appreciate your efforts.

Switch

3,455 posts

204 months

Thursday 8th September 2011
quotequote all
Morning chap,
Fancy dropping me an email with the details.

CocoUK

Original Poster:

1,065 posts

211 months

Thursday 8th September 2011
quotequote all
Sent.

Cheers for your help.

Switch

3,455 posts

204 months

Thursday 8th September 2011
quotequote all
Replied. No worries chap.

CocoUK

Original Poster:

1,065 posts

211 months

Thursday 8th September 2011
quotequote all
Cheers for your help today Switch.

Switch

3,455 posts

204 months

Thursday 8th September 2011
quotequote all
You're welcome
All part of the service!
With a smile and everything!