Issue when trying to post from iphone
Issue when trying to post from iphone
Author
Discussion

The Moose

Original Poster:

23,532 posts

231 months

Monday 9th May 2022
quotequote all
Anyone else have the same issue on iPhone where they type a message, hit the go button and instead of posting, it goes to what’s new/my stuff?

Ben Lowden

7,204 posts

199 months

PH Marketing Bloke

Tuesday 10th May 2022
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Working OK for me – anyone else?

The Moose

Original Poster:

23,532 posts

231 months

Tuesday 10th May 2022
quotequote all
What's weird is it's not every time I post from my iPhone. I thought it might be something to do with the area you can touch the icons extending above the icons in the menu bar at the bottom - so I try to keep the submit button higher.

I'll see if I can shoot a screen recording showing this happening.

B'stard Child

30,729 posts

268 months

Tuesday 10th May 2022
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The Moose said:
Anyone else have the same issue on iPhone where they type a message, hit the go button and instead of posting, it goes to what’s new/my stuff?
Do threads appear with a longer number of pages than you expected?

On my iphone I frequently appear to be logged out with 20 posts/page setting where I actually have 80 posts/page setting

When I go to my stuff it then seems like I am logged back in

I've never tried to reply to a post without going to my stuff first but I will try later

lb3nson

821 posts

111 months

Tuesday 10th May 2022
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The Moose said:
What's weird is it's not every time I post from my iPhone. I thought it might be something to do with the area you can touch the icons extending above the icons in the menu bar at the bottom - so I try to keep the submit button higher.

I'll see if I can shoot a screen recording showing this happening.
I’m having this too.
If i hit back and then post again it normally works.
Pretty annoying though!

Ben Lowden

7,204 posts

199 months

PH Marketing Bloke

PH TEAM

Wednesday 11th May 2022
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I've reported this to our techies and we've tried to re-create the issue but unfortunately are unable to. There is nothing in our code path that would lead to this redirect so the only logical explanation right now is that you might be accidentally clicking on the other buttons when scrolling down.

If other people are experiencing this and it's happening under certain conditions, then please let us know how to recreate the steps to reproduce the issue.

lb3nson

821 posts

111 months

Thursday 12th May 2022
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Definitely happened again this morning when trying to post in the Daily Car Quiz thread, just pinged me onto what’s new when I hit submit on the reply.
Definitely touched the right part of the page!

The Moose

Original Poster:

23,532 posts

231 months

Thursday 12th May 2022
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I'm glad it's not just me!

The Moose

Original Poster:

23,532 posts

231 months

Friday 13th May 2022
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For what it’s worth, just did it again…and the what’s new button wasn’t near the post button.

The Moose

Original Poster:

23,532 posts

231 months

Friday 13th May 2022
quotequote all
My guess is that it’s something to do with touch targets changing size or position when the iPhone automatically zooms in for text input in the ‘message’ text area.

tirolo_ph

277 posts

131 months

PH TEAM

Friday 13th May 2022
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The Moose said:
My guess is that it’s something to do with touch targets changing size or position when the iPhone automatically zooms in for text input in the ‘message’ text area.
This is our current guess too but haven't been able to reproduce yet so we can work on a fix. Does it happen every single time for you or at random? Also, would you mind sharing the info from this page with us please: https://www.pistonheads.com/support

Stating the obvious here but just to make sure we are getting the right info please make sure to visit the page with the same device/browser as the one you are experiencing the issue smile

The Moose

Original Poster:

23,532 posts

231 months

Friday 13th May 2022
quotequote all
tirolo_ph said:
This is our current guess too but haven't been able to reproduce yet so we can work on a fix. Does it happen every single time for you or at random? Also, would you mind sharing the info from this page with us please: https://www.pistonheads.com/support

Stating the obvious here but just to make sure we are getting the right info please make sure to visit the page with the same device/browser as the one you are experiencing the issue smile
It appears to be random. I haven't been able to spot a pattern with it. I will say, it's been happening for a couple of weeks before I started this thread.

The Moose

Original Poster:

23,532 posts

231 months

Friday 13th May 2022
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User Agent Mozilla/5.0 (iPhone; CPU iPhone OS 15_4_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.4 Mobile/15E148 Safari/604.1
Screen width 390 px
Screen height 664 px
OS name iOS
OS version 15.4.1
Browser name Mobile Safari
Browser version 15.4
Engine name WebKit
Engine version 605.1.15
Device model iPhone
Device type mobile
Device vendor Apple
CPU architecture
Headers length 4,327
Cookies length 2,490

The Moose

Original Poster:

23,532 posts

231 months

Friday 13th May 2022
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Test

The Moose

Original Poster:

23,532 posts

231 months

Friday 13th May 2022
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Test 2

The Moose

Original Poster:

23,532 posts

231 months

Friday 3rd June 2022
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Still doing it…if anyone wants to do something about it

The Moose

Original Poster:

23,532 posts

231 months

Monday 11th July 2022
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The Moose said:
Still doing it…if anyone wants to do something about it
Ditto smile

Mezzanine

10,580 posts

241 months

Monday 11th July 2022
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I’ve been getting this for a few weeks too.

It’s not consistent every time I post, I will try and note when it does and doesn’t occur.

I also have hit Submit when replying and my replies don’t show up in the thread too.


Ben Lowden

7,204 posts

199 months

PH Marketing Bloke

PH TEAM

Monday 11th July 2022
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I'm afraid we're still unable to re-create this issue so we cannot provide any fix at this moment in time. Have you tried using an alternative browser?

The Moose

Original Poster:

23,532 posts

231 months

Monday 19th December 2022
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I’m still having this issue - it may be my imagination, but it’s happening more and more frequently.