HPI and Adverts
HPI and Adverts
Author
Discussion

paoloh

Original Poster:

8,617 posts

233 months

Monday 25th January 2010
quotequote all
Is there anyway we could have some form of reporting an advert that has a chequered history ( Write off/stolen etc etc that hasn't been mentioned by seller ) to you guys for either amendment or removal?


Mr Will

13,719 posts

235 months

Monday 25th January 2010
quotequote all
The "Report to administrator" link in the top right will do the trick! thumbup

paoloh

Original Poster:

8,617 posts

233 months

Monday 25th January 2010
quotequote all
Mr Will said:
The "Report to administrator" link in the top right will do the trick! thumbup
And what would you do with that info?

Would you ask the seller to add the info to the advert?

Mr Will

13,719 posts

235 months

Monday 25th January 2010
quotequote all
paoloh said:
Mr Will said:
The "Report to administrator" link in the top right will do the trick! thumbup
And what would you do with that info?

Would you ask the seller to add the info to the advert?
We will make our own investigations and talk to seller, removing the advert if we are not happy with the resolution.

mmm-five

12,347 posts

313 months

Monday 25th January 2010
quotequote all
Don't we normally just post a thread about it for everyone to see?

paoloh

Original Poster:

8,617 posts

233 months

Monday 25th January 2010
quotequote all
mmm-five said:
Don't we normally just post a thread about it for everyone to see?
I think it's a bit unfair in this case as the owner was unaware he tells me.

Car was written off before his ownership, so could be the case.

I'd like to see the fact it has been written off in the advert but not drag him thru a thread as he might be genuinely unaware.

paoloh

Original Poster:

8,617 posts

233 months

Tuesday 26th January 2010
quotequote all
No one on PH staff bothered about what car it is then??

Thought this was a way of making buying cars safer on PH but no one is bothered.

Mr Will

13,719 posts

235 months

Wednesday 27th January 2010
quotequote all
paoloh said:
No one on PH staff bothered about what car it is then??

Thought this was a way of making buying cars safer on PH but no one is bothered.
Have you pressed the report to admin button? That will flag it up to simon who sits just across the desk from me and we will take a look.

paoloh

Original Poster:

8,617 posts

233 months

Wednesday 27th January 2010
quotequote all
Mr Will said:
paoloh said:
No one on PH staff bothered about what car it is then??

Thought this was a way of making buying cars safer on PH but no one is bothered.
Have you pressed the report to admin button? That will flag it up to simon who sits just across the desk from me and we will take a look.
I thought we were dealing with it here but I have now reported it to Simon.

Mr Will

13,719 posts

235 months

Wednesday 27th January 2010
quotequote all
paoloh said:
I thought we were dealing with it here but I have now reported it to Simon.
Sorry, I guess I misunderstood!

It will get dealt with now. thumbup

paoloh

Original Poster:

8,617 posts

233 months

Wednesday 27th January 2010
quotequote all
Mr Will said:
paoloh said:
I thought we were dealing with it here but I have now reported it to Simon.
Sorry, I guess I misunderstood!
TBF, I may have misunderstood.


paoloh

Original Poster:

8,617 posts

233 months

Thursday 28th January 2010
quotequote all
Not wanting to bang on but the advert is still live and has no mention of being written off.

Mr Will

13,719 posts

235 months

Thursday 28th January 2010
quotequote all
paoloh said:
Not wanting to bang on but the advert is still live and has no mention of being written off.
Email me the link and I'll have a word with Simon to see what is happening.

paoloh

Original Poster:

8,617 posts

233 months

Thursday 28th January 2010
quotequote all
Mr Will said:
paoloh said:
Not wanting to bang on but the advert is still live and has no mention of being written off.
Email me the link and I'll have a word with Simon to see what is happening.
http://www.pistonheads.com/sales/1250934.htm




TOP
VEHICLE DETAILS FOR: NY02XLC GREY AUDI A4 T SE AUTO



MAKE AUDI Year of Manufacture 2002
MODEL A4 T SE AUTO No. of Former Keepers 2
ENGINE SIZE 1781 cc Start Date Of Current Keeper Change 24/08/2009
COLOUR GREY Previous Colour
FUEL Petrol Date Colour Changed
DOORPLAN 4 Door Saloon Wheelplan 2 Axle Rigid Body
ENGINE No. BFB 003697 Gross Vehicle Weight 0 (KG)
TRANSMISSION Variable Speed Auto Petrol Exported No
DATE OF 1st REGISTRATION IN UK: 22/08/2002 Scrap Marker No
CO2 RATING 199 (g/km)
Click here for the CO2 Vehicle Excise Duty Band


TOP
CONDITION ALERT DAMAGED FOR: NY02XLC GREY AUDI A4 T SE AUTO





Recorded against VRM and VIN
Recorded on VCAR Category C Insurance Loss. Vehicle Extensively Damaged But Repairable -Insurer Decided Not To Repair
Description AUDI A4 T SE 16AUDI A4 T
Date 23/09/2008


SimonSaid

407 posts

215 months

Friday 29th January 2010
quotequote all
I have emailed the seller, and I'm waiting for a response. But for the time being I should make a point of policy clear here, just so everybody knows where we're at.

We don't have a cast-iron rule about declaring write-offs et al in classified ads. We do put an HPI check button on every advert, and this is your best bet for safety. I know it costs money to do, but look at it this way - a seller declaring 'Cat C' etc on their advert is not sufficient grounds to omit an HPI check.

Think about it. If you had a stolen car or one listed as scrapped and you wanted to sell it on, you wouldn't want people HPI checking it and learning the truth. So you write 'Cat D' or whatever into the advert, and there you go - nobody bothers to HPI check as they feel you've been honest from the start. This can cover a multitude of sins, and serves to underline the point. If you are serious about buying a particular car, always get an HPI check.

This particular case also highlights another reason to do so: some owners are not aware of their vehicles history. Build quality and reliability are improving and cars aare lasting longer, and repair technology is advancing too - all of this means older cars are becoming more common and have longer histories, and in many cases are less liable to being written-off in the first place. There are many cars on the used market with Cat-Cs and Ds in their histories, and owners often don't check before buying and hence resell the cars years later with no knowledge of the history they are passing on.

I've asked the seller to declare it in the advert this time, because its clearly causing controversy and making people unhappy. But as a general point, always do your own HPI check even if the seller appears to be being honest.