phone safe tel cost
phone safe tel cost
Author
Discussion

400+bhp

Original Poster:

485 posts

219 months

Monday 15th February 2010
quotequote all
hi any one know if with these tel nos have a cut of point think a call was made and poss not hung up properly...time was around 85 mins although didnt get to speak to other end but a recroded message have these nos a time cut of period any ideas thanks

FraserLFA

5,083 posts

203 months

Monday 15th February 2010
quotequote all
Surely you've missed some punctuation in there?

I didn't understand it at all. Sorry.

If you're asking if you didn't hang up properly and are now worried about getting charged, i think phone safe just connect two numbers secretly, so it would be up to your service provider whether you get cut off or not.

Garlick

40,601 posts

269 months

Monday 15th February 2010
quotequote all
Can you have a look at your bill and see what the duration of the call was? In the meantime I'll ask the same of the people at Phonesafe, and whether there is a cut off.

Send me an e mail and we'll see what we can do from there.


400+bhp

Original Poster:

485 posts

219 months

Tuesday 16th February 2010
quotequote all
Garlick said:
Can you have a look at your bill and see what the duration of the call was? In the meantime I'll ask the same of the people at Phonesafe, and whether there is a cut off.

Send me an e mail and we'll see what we can do from there.
have e mailed you thanks

foz01

774 posts

292 months

Thursday 18th February 2010
quotequote all
what is the phonesafe thing, i get the impression its a premium rate coneection thing, and to be honest i wont use, i always email?

FraserLFA

5,083 posts

203 months

Thursday 18th February 2010
quotequote all
It hides your phone number and blocks known people offering services to sell your car etc...

foz01

774 posts

292 months

Thursday 18th February 2010
quotequote all
yeah but as a prospective buyer does it cost me extra money phoning these numbers?

FraserLFA

5,083 posts

203 months

Thursday 18th February 2010
quotequote all
foz01 said:
yeah but as a prospective buyer does it cost me extra money phoning these numbers?
I think it's the advertiser as they're the ones protected from known people offering services. Not 100% though.

paoloh

8,617 posts

233 months

Friday 19th February 2010
quotequote all
FraserLFA said:
foz01 said:
yeah but as a prospective buyer does it cost me extra money phoning these numbers?
I think it's the advertiser as they're the ones protected from known people offering services. Not 100% though.
No, the caller pays.

foz01

774 posts

292 months

Friday 19th February 2010
quotequote all
Socnow much is it, total scam if you ask me and the reason why many people put thier numbers in the actual ads.

Is the option there to not use it, certainly was previously or is it mandatory?

I guess this is what happens when PH is bought over by a profit making organisation..

Lord Flathead

1,288 posts

208 months

Sunday 21st February 2010
quotequote all
I won't reply to an ad if it has Phone safe scam on principle. I was trying to find my friend a car last year and when the phone bill came in the cost of those calls was the wrong side of £10 frown

On one hand PH is offering free basic adds but on the other they are screwing the punters that are looking to buy. I know it's still upto the seller whether they want to use Phonesafe but ethically I still don't think it's right. PH now has over 50k adverts on the site, and I would guess that a quarter are premium ads. I wonder if the Premium ads could also cover the cost of phonesafe so the buyer doesn't have to? There must be another option which doesn't cost as much as that. It's feels like having a speedcamera in your classifieds wink

Kinky

39,944 posts

298 months

Sunday 21st February 2010
quotequote all
Lord Flathead said:
PH are screwing the punters that are looking to buy.
A libelous statement. I guess you want to retract it?

Plotloss

67,280 posts

299 months

Sunday 21st February 2010
quotequote all
Lord Flathead said:
I know it's still upto the seller whether they want to use Phonesafe but ethically I still don't think it's right.
It's up to the buyer whether they want to call the phonesafe number.

More often than not email is offered as an alternative form of contact, which is obviously free.


Kinky

39,944 posts

298 months

Sunday 21st February 2010
quotequote all
Gaz - don't let actual facts get in the way of a poor moan smile

markmullen

15,877 posts

263 months

Sunday 21st February 2010
quotequote all
Lord Flathead said:
I won't reply to an ad if it has Phone safe scam on principle. I was trying to find my friend a car last year and when the phone bill came in the cost of those calls was the wrong side of £10 frown
Ten whole pounds?

Snakes alive yikes A massive cost in the purchase and running of a car rolleyes

hornetrider

63,161 posts

234 months

Sunday 21st February 2010
quotequote all
markmullen said:
Lord Flathead said:
I won't reply to an ad if it has Phone safe scam on principle. I was trying to find my friend a car last year and when the phone bill came in the cost of those calls was the wrong side of £10 frown
Ten whole pounds?

Snakes alive yikes A massive cost in the purchase and running of a car rolleyes
Do you only ever call about one car?

markmullen

15,877 posts

263 months

Sunday 21st February 2010
quotequote all
hornetrider said:
markmullen said:
Lord Flathead said:
I won't reply to an ad if it has Phone safe scam on principle. I was trying to find my friend a car last year and when the phone bill came in the cost of those calls was the wrong side of £10 frown
Ten whole pounds?

Snakes alive yikes A massive cost in the purchase and running of a car rolleyes
Do you only ever call about one car?
Did he say he only called about one?

Garlick

40,601 posts

269 months

Sunday 21st February 2010
quotequote all
Phonesafe is used on many larger classified sites these days, and is within the strict guidelines set out by industry regulator Phone Pay Plus. We at PHHQ thought long and hard about introducing the service, but the benefits it offers to the seller was hard to ignore with all of the problems associated with publicising your phone number on the internet.

However, we realised the not everyone would want to use it so the e mail contact option remains very prominent as an alternative. We also know that PS can be used to make initial contact only, with 'normal' phone numbers being exchanged within minutes of the call. I guess a certain amount of trust is given to the user of the service, and after viewing the costs (click the logo to see) they make up their own minds as to how they want to use the service.

In answer to the other points raised about the commercial nature of PH, of course we look to make money. Running the biggest car website is a business and it always has been. BUT, we don't expect to make fortunes, we think VERY carefully before implementing any commercial activity, we work hard to keep the site true to PH values and we try not to affecting the experience of PH in any way.

As an example we still offer free premium ads to all long term members of the site, and a free option remains for all. This level of consideration is vitally important to PH and always will be, not just within the classifieds, but across the entire site.

Lord Flathead

1,288 posts

208 months

Sunday 21st February 2010
quotequote all
Kinky said:
Lord Flathead said:
PH are screwing the punters that are looking to buy.
A libelous statement. I guess you want to retract it?
It was completely wrong on every level because what I was meaning to say is Phonesafe is screwing the punters... sorry PH that was a genuine mistake.

Plotloss said:
Lord Flathead said:
I know it's still upto the seller whether they want to use Phonesafe but ethically I still don't think it's right.
It's up to the buyer whether they want to call the phonesafe number.

More often than not email is offered as an alternative form of contact, which is obviously free.
Agree but a lot of people buy on impulse and want an immediate reply and email is not always like that.

markmullen said:
Lord Flathead said:
I won't reply to an ad if it has Phone safe scam on principle. I was trying to find my friend a car last year and when the phone bill came in the cost of those calls was the wrong side of £10 frown
Ten whole pounds?

Snakes alive yikes A massive cost in the purchase and running of a car rolleyes
I suggested to her that she look on PH and I completely forgot about Phonesafe. One month later when her bill came in she rang me to ask why she had a charge of over £10 from Phonesafe as a premium rate number. I should have warned her but I was the person recommending her this site and it was somewhat embarrassing.

NOTE: To all the mods, Garlic, 'Ted' etc, I apologise for that statement, it was a case of open mouth first and engage brain second without proof reading before I posted it. I fully appreciate the commercial changes that the site has undergone, and having lived through from the early days I'm not doing a good job of accepting the changes. I like this site very much and have contributed quite a few ideas to Ted about style, layout, and commercial aspects in the past. I am quite proud to be a member of it, but I did find the Phonesafe 'feature' rather Dick Turpin.

Garlick

40,601 posts

269 months

Sunday 21st February 2010
quotequote all
I appreciate the reply LF.

We do our best here at PH and will continue to develop the site with its roots firmly in mind.