Trying to change email address
Author
Discussion

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Saturday 13th June
quotequote all
Hi mods.
On Monday 8th June I followed the procedure to change my email address but nothing has happened yet.
Who should I contact?

jeremyc

27,864 posts

312 months

PH TEAM

Saturday 13th June
quotequote all
info@pistonheads.com

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Saturday 13th June
quotequote all
I sent info to that address.

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Tuesday 16th June
quotequote all
Ultra Sound Guy said:
I sent info to that address.
Twice!

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Friday 19th June
quotequote all
Ultra Sound Guy said:
Ultra Sound Guy said:
I sent info to that address.
Twice!
Thrice!

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Monday 22nd June
quotequote all
4th email just sent!

The Redcoat

4,013 posts

192 months

PH TEAM

Monday 22nd June
quotequote all
I've just flagged your request to the PH team so hopefully you should hear back soon.

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Monday 22nd June
quotequote all
The Redcoat said:
I've just flagged your request to the PH team so hopefully you should hear back soon.
Cheers!

Ben Lowden

7,325 posts

205 months

PH Marketing Bloke

PH TEAM

Wednesday 24th June
quotequote all
Sorry about the delay on this, all of your emails had gone to our spam folder. Now all sorted for you!

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Wednesday 24th June
quotequote all
Finally!

vaud

58,851 posts

183 months

Thursday 25th June
quotequote all
Ultra Sound Guy said:
Finally!
If you feel you have been hard done by and the delay is unacceptable, feel free to apply for a refund of your subscription to this free site.

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Thursday 25th June
quotequote all
vaud said:
Ultra Sound Guy said:
Finally!
If you feel you have been hard done by and the delay is unacceptable, feel free to apply for a refund of your subscription to this free site.

Ultra Sound Guy

Original Poster:

29,561 posts

222 months

Tuesday 7th July
quotequote all
Got told that my email needed verifying again today!

Longers

4,505 posts

256 months

Monday 13th July
quotequote all
Ben Lowden said:
Sorry about the delay on this, all of your emails had gone to our spam folder. Now all sorted for you!
Hi Ben

I'm having the same problem after following the instructions (most recent request sent 10/7 10:56).

Are you able to help?

Many thanks,
L'rs

threespires

4,462 posts

239 months

Monday 27th July
quotequote all
I've tried to contact PH Towers twice with no reply.
I'm registered on PH with a Tiscali.co.uk email address.
It seems Tiscali email no longer exists
So I need to change to another email address.
I've seen the thread that explains how to do it.
But it's far too complicated for my feeble brain to understand.
As I've said, PH aren't replying to my emails for help.
What should I do?

threespires

4,462 posts

239 months

Tuesday 28th July
quotequote all
Hi PH Towers..................................

Please reply to my comment above.........................................

smudger911

513 posts

286 months

Tuesday 28th July
quotequote all
I have also sent 2x change of email address emails (yesterday and today).
No reply or updates.
Could someone pls acknowledge or ideally make the change pls?

Huge thanks

smudger911

513 posts

286 months

HI, is there anyone from PH around?

Adam Betteridge

91 posts

22 months

threespires said:
Hi PH Towers..................................

Please reply to my comment above.........................................
Hi there, apologies for the delay on this. We don't appear to have an email requesting the change in our info inbox or spam folder, but we'll be sure to update this right away. I have also sent a DM, but appreciate you may not have forwarding set up on the current email address. If you could send me a DM with the new email, we'll get this updated.

Adam Betteridge

91 posts

22 months

smudger911 said:
HI, is there anyone from PH around?
Apologies for the delay on this, we are getting quite a high number of emails through at the moment and we do try to respond as quickly as possible. This should now be updated for you, and I have responded via the info address.