Stop Constantly Logging Me Out

[Doofus]

It's becoming really tiresome.

[Jazoli]

Yep, pisses me off too.

[MikeGTi]

Thirded

[55palfers]

Fourth'd

[The Rotrex Kid]

What browsers are you using please?

[eldar]

The Rotrex Kid said:

What browsers are you using please?

Safari, ipad.

[cliffords]

Chrome on tablet and phone I think and it's 4 poss 5 times a week now .
It's all in the last 6 months for me .

[WhiskyDisco]

Yes very annoying. Please stop

[The Rotrex Kid]

WhiskyDisco said:

Yes very annoying. Please stop

I’ll stop pressing the button to log you all out. Sorry.

I’ll raise the tech team.

[Megaflow]

Glad that is not just me. Both with Safari on iPhone and Mac, and with Edge on Windows!

[98elise]

Same here, and I'm using chrome on android.

[Doofus]

Brave (Chrome) on Android.

[tirolo_ph]

we can't help if we can't consistently reproduce the issue, anyone able to share a specific set of steps that when followed will always reproduce the issue?

and in general can we get more details please?

when did you start experiencing this? yesterday? this week? long coming?

"constantly" - every request? hour? day? week?

when it happens are you navigating on forums? classifieds? auctions? which page(s)?

what exactly do you mean by "logging me out"? do you get redirected to the login page and have to re-enter your email and password "constantly"? your username isn't showing on the header? your favourites are not showing on forums/classifieds?

which device/browser are you on? are you on the mobile app?

I think last week we pushed some changes out that would force you to re enter your credentials once and that's it, which makes me think this might be a common "clean your cookies" problem as it might have landed in a bad state, give that a go and let me know if you are still experiencing it and hopefully with reproducible steps so we can work on it on this side

[cliffords]

I just had to log back in to read that message.

[croyde]

Happening to me, maybe once or twice a week for months now. Google Pixel phone.

Thought it was a test to check that it's me and that I've remembered my log in. Bit like every now and then you actually have to insert your bank card and input your pin

[MikeGTi]

I've had this issue for as long as I can remember on the following browsers/devices:

Firefox - Win 10
Firefox - Android
Firefox - iPhone OS
Firefox - iPad OS

Chrome - Win10
Chrome - iPad OS
Chrome - Android

It's every time I browse to the website and click on the "My Stuff" link definitely, there are a few others but I can't remember them off the top of my head.

[Doofus]

Randomly, a couple of times a week, I click the shortcut (to Forum Index) I have on my Android tablet and it takes me to the login page.

I don't do anything different.

Edited by Doofus on Monday 7th September 11:51

[tirolo_ph]

cliffords said:

I just had to log back in to read that message.

that's weird as you don't need to be authenticated to read this thread, what was the exact steps you took that forced you to log back in? and by log back in do you all mean you have to put in your username and password again?

[tirolo_ph]

Doofus said:

Randomly, a couple of times a week, I click the shortcut I have on my Android tablet and it takes me to the login page.

I don't do anything different.

where does the shortcut take you to after you login? My Stuff?

[cliffords]

tirolo_ph said:

cliffords said:

I just had to log back in to read that message.

that's weird as you don't need to be authenticated to read this thread, what was the exact steps you took that forced you to log back in? and by log back in do you all mean you have to put in your username and password again?

Yes I get a screen that asks for my username and password. Is that not logging back in ?
Genuine question btw.