Broken Clutch woes...
Broken Clutch woes...
Author
Discussion

rralston

Original Poster:

701 posts

269 months

Thursday 12th October 2006
quotequote all
Guy's, a bit of help needed.

I had a new clutch fitted in the Tuscan in May this year at a TVR main dealer. I did 2800 miles and had gear selection problems so back to the dealer.

Turns out the clutch needed to be replaced.

So clutch replaced, and £700 out of pocket, the garage is making a claim to TVR engineering for the faulty part.

Thing is though, the claim will only be approx £500 as TVR will only pay for the faulty part and 'warrantee' labour rates?

Basically this will leave me £200 out of pocket due a faulty clutch being fitted to the car.

Sound familar or am I being ripped off? It's been suggested by the garage to send a letter to Dave Oxley at TVR to complain?

Cheers for any help/advise in advance

Rich

S6 SFX

595 posts

250 months

Thursday 12th October 2006
quotequote all
Sadly the standard Tuscan clutch is a poor design, so if it was poorly made as well it stood no chance.
Can't help on the legal front. Good luck though.

yzf1070

814 posts

255 months

Thursday 12th October 2006
quotequote all
Said it before and say it again.....the standard clutches are crap and there is so much evidence in the Tuscan, S6 Engine and the Cerb forums which support that fact. If you can be ar5ed to pursue it, sure you can try and recover some of your losses, you have little else to lose... but you're likely going to be offered another crap standard clutch to be fitted....which I reckon will end up in only one eventuality.

Personally I would bite the bullet and get one of the independants clutch assemblies fitted. There are at least 2 indies doing them now and they can't be any worse than the factory's effort plus you can kiss goodbye to the slave cylinder woes at the same time.

rralston

Original Poster:

701 posts

269 months

Monday 16th October 2006
quotequote all
Cheers fellas!

I'm going to chase it up at the factory I think!

2 sMoKiN bArReLs

31,838 posts

259 months

Monday 16th October 2006
quotequote all
Mate

Your contract was with the dealer. If you are unhappy (which you must be!) it is up to them to sort it out with you. If they are then in the fortunate postion (for them) for hem to recoup from a third party, then that's their business. It should not delay them attending to your problem.

(If, however, they say you've had some beneficial use, or that you are somehow responsible for the damage, that's a different issue)



rralston

Original Poster:

701 posts

269 months

Tuesday 17th October 2006
quotequote all
This is what I was thinking actually.

Faulty part - then that's down to the dealer? Not myself?

No misuse or anything else to be fair

rralston

Original Poster:

701 posts

269 months

Friday 20th October 2006
quotequote all
Spoke to the dealer again yesterday - AP are assessing the faulty part.

Should get a refund in 2 weeks.

Still, it's an odd way to go about it!

Cheers for the advice fellas