Audi A6 Headlight failures

[tvrforever]

Ok so I've got a 52 plate A6 2.5 TDI Avant Quattro and I've just had the second "headlight adjuster" failure in 10 months.

Last time it was the passenger side one, this time it's the driver side one - to quote my Audi dealer "there is a small plastic bar that the adjuster turns which is made out of plastic - over time this gets brittle and snaps"

Given that the light cluster is not a load or stress baring item I simply cannot believe that these failures continue to occur unless there is a clear design fault in the unit - eg 'plastic bar gets brittle' which wouldn't occur if it were made of something else.

The kicker is that the 'repair' for this is to replace the entire light cluster at £426.50 each!

Has anybody else any experience with this and any comments? (just composing a letter to Audi head-office)

[David Godfrey]

Sounds like a money generator if ever there was one. Do anyone else sell the clusters perhaps like eurocarparts?

[tvrforever]

yup no joy yet (can't find anybody stocking them) - if Audi don't replace for me then I guess I'll be off to the breaker's yard...

[tvrforever]

Audi corporate are now denying that it's a design fault and hence are refusing to fix

However Audi UK customer care and my local Audi dealer have offered £300 of goodwill credit so that the repair / replacement bill will 'only' bit £170 now