Impressive
Author
Discussion

Glosphil

Original Poster:

4,660 posts

250 months

Monday 30th June
quotequote all
In mid-Junee I suspected that my 2018 Seat Leon FR probably had a broken rear spring. It went into the local Seat dealer for MOT and I was proven right - broken rear spring. Girl on service desk said she would see if Seat would authorise a replacement under warranty. On a 7-yeat old car with the state of the roads now? Well, it was replaced under warranty. I suspect my case was helped by the car being covered under the VAG All-in-One scheme (2 services, 2 MOTs, 2 years warranty, 2 years breakdown cover) for the 4 years since the original warranty ran out. I'm still impressed.

I very much doubt that a 3rd party warranty would have covered a broken spring on a 7-year old car.

RammyMP

7,281 posts

169 months

Monday 30th June
quotequote all
Glosphil said:
In mid-Junee I suspected that my 2018 Seat Leon FR probably had a broken rear spring. It went into the local Seat dealer for MOT and I was proven right - broken rear spring. Girl on service desk said she would see if Seat would authorise a replacement under warranty. On a 7-yeat old car with the state of the roads now? Well, it was replaced under warranty. I suspect my case was helped by the car being covered under the VAG All-in-One scheme (2 services, 2 MOTs, 2 years warranty, 2 years breakdown cover) for the 4 years since the original warranty ran out. I'm still impressed.

I very much doubt that a 3rd party warranty would have covered a broken spring on a 7-year old car.
My Q5 went in for a MOT last month, the chap on the service desk said one of the rear springs was on its way out, I said change it then (would cost me £300+) he said, no, give it 6 months and I’ll book it in for a check, it’ll be worse by then so Audi will replace it under the extended warranty. I’ve got that all in one package also.

ManicMunky

572 posts

136 months

Wednesday 2nd July
quotequote all
Glosphil said:
...Well, it was replaced under warranty...

VAG All-in-One scheme (2 services, 2 MOTs, 2 years warranty, 2 years breakdown cover)
Well yeah, what's the surprise?

Suspension isn't listed in the exclusions for the AIO, so I would have expected it to be covered anyway.