Argos join the marketplace platform club
Argos join the marketplace platform club
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Discussion

DSLiverpool

Original Poster:

16,094 posts

225 months

Friday 13th February
quotequote all
Will possibly be better than Tesco, luckily they are using Mirakl which saves learning and integrating new software.

It’s a way off yet but I think they’ll aim for September, get your application in.

Tim Cognito

974 posts

30 months

Friday 13th February
quotequote all
What do you think the chance of it working out well are?

B&Q made a hash of it imo, but their website was pretty terrible to begin with. Whereas Argos is currently a pretty good experience and well integrated with click and collect etc.

DSLiverpool

Original Poster:

16,094 posts

225 months

Friday 13th February
quotequote all
B&Q don’t differentiate between in house and 3rd party, it’s a mess.
Tesco are a hard platform because of payment delays if Argos expedite payments it’s catnip for benefit demographic buyers.

I’m eyeing it for a cheap jewellery client.

macron

12,755 posts

189 months

Friday 13th February
quotequote all
What application?

Ham_and_Jam

3,383 posts

120 months

Friday 13th February
quotequote all
Whenever a retailer does this, it just makes me want to avoid using them .

Tisy

1,586 posts

15 months

Friday 13th February
quotequote all
If they can do it by offering same day or next day collection from an Argos or Sainsbugs store, then it will work and integrate just fine with the current Argos model which many people like for the convenience factor. If it's only going to be for delivery then it will fail because there are 3,000,000 other online retailers that can offer the same for usually less. The reason people use Argos is for the convenience to collect their item, and return it back if it goes faulty. If they can't offer that for their "marketplace" then it's a complete waste of time as everyone will just go to Amazon and Ebay, which is exactly why Tesco and B&Qs offerings have completely failed.

egomeister

7,516 posts

286 months

Friday 13th February
quotequote all
Ham_and_Jam said:
Whenever a retailer does this, it just makes me want to avoid using them .
Same here.

Although its fairly unobtrusive on Tesco, I'd still turn it off in an instant if there was a setting to do so

egomeister

7,516 posts

286 months

Friday 13th February
quotequote all
To expand on my previous comment...

Ebay I am fine with as it is explicitly a marketplace not a shop.

Amazon works as the vast majority of items are fulfilled by amazon.

Mixed retail/marketplace are a shower of st as you aren't getting one thing or the other

48k

16,288 posts

171 months

Saturday 14th February
quotequote all
Sainsbury's are just in the process of selling the Argos credit and store card business to New Day. So enhanced market place AND enhanced finance options too.

NaePasaran

885 posts

80 months

Monday 16th February
quotequote all
Ham_and_Jam said:
Whenever a retailer does this, it just makes me want to avoid using them .
Likewise.

If I go onto Decathlon or M&S, I want a Decathlon or M&S product, not a regetta fleece or superdry hoody.


What's in this for the retailer? An affiliate percentage of the sale?

dundarach

5,974 posts

251 months

Monday 16th February
quotequote all
Why anyone uses B&Q is beyond me, their website is ridiculous and lists things that aren't in store alongside things which might be.

The reality for many retailers is that once I'd think on a Wednesday evening, I'll nip to B&Q at the weekend, only then to find 3 days later it's not in stock!

Now I just buy from Amazon and have it two days earlier!

B&Q is another store I rarely visit any longer as they've tried to be everything to everyone and forgot their core value, we actually liked walked around and picking up stuff!

Tim Cognito

974 posts

30 months

Monday 16th February
quotequote all
NaePasaran said:
Likewise.

If I go onto Decathlon or M&S, I want a Decathlon or M&S product, not a regetta fleece or superdry hoody.


What's in this for the retailer? An affiliate percentage of the sale?
Yes, I'd guess 10 - 15% of revenue.

CSR Performance

335 posts

11 months

Monday 16th February
quotequote all
Great, another retailer to avoid. Still Temu will probably crush them anyway!

dundarach said:
Why anyone uses B&Q is beyond me, their website is ridiculous and lists things that aren't in store alongside things which might be.

The reality for many retailers is that once I'd think on a Wednesday evening, I'll nip to B&Q at the weekend, only then to find 3 days later it's not in stock!

Now I just buy from Amazon and have it two days earlier!

B&Q is another store I rarely visit any longer as they've tried to be everything to everyone and forgot their core value, we actually liked walked around and picking up stuff!
I refuse to use the B&Q website. Last time I couldn't find any way to filter on products that are actually sold by B&Q and therefore available in the store. No excuse for that IMO. Screwfix and Toolstation now if I need stuff same day.

Harpoon

2,422 posts

237 months

Monday 16th February
quotequote all
I'm glad it's not just me who finds the B&Q website so frustrating to use with the marketplace aspect.

I'm looking on their website to know if 1) they stock the thing I want, 2) if they do, how much is it and 3) where in a specific store it is to save time when I get there. Admittedly, step #3 does work well but only if you've not given up looking at the previous steps. It would be much better if there was a slider at the top of search results which set "In store only" but that would probably upset the marketplace sellers.


DSLiverpool

Original Poster:

16,094 posts

225 months

Monday 16th February
quotequote all
Harpoon said:
I'm glad it's not just me who finds the B&Q website so frustrating to use with the marketplace aspect.

I'm looking on their website to know if 1) they stock the thing I want, 2) if they do, how much is it and 3) where in a specific store it is to save time when I get there. Admittedly, step #3 does work well but only if you've not given up looking at the previous steps. It would be much better if there was a slider at the top of search results which set "In store only" but that would probably upset the marketplace sellers.

Yeah if only ….


Ham_and_Jam

3,383 posts

120 months

Monday 16th February
quotequote all
DSLiverpool said:
Harpoon said:
I'm glad it's not just me who finds the B&Q website so frustrating to use with the marketplace aspect.

I'm looking on their website to know if 1) they stock the thing I want, 2) if they do, how much is it and 3) where in a specific store it is to save time when I get there. Admittedly, step #3 does work well but only if you've not given up looking at the previous steps. It would be much better if there was a slider at the top of search results which set "In store only" but that would probably upset the marketplace sellers.

Yeah if only .

This option should be front and centre of the search. Not buried in the search filter, which defaults back to marketplace for every new search.

Tisy

1,586 posts

15 months

Monday 16th February
quotequote all
The reason the B&Q Marketplace failed, along with the Tesco Marketplace, and soon the Argos Marketplace is because the retailers don't understand what the customer wants. Customer wants physical stores so they can go and buy and collect what they need today, today. They can't or don't want to wait a day or more for a courier to come a put a "sorry we missed you" card through their letterbox when they were actually at home waiting for the knock at the door. Argos 'works' because in the majority of cases you can buy and pick it up same day from one of their stores in your vicinity.

If these affiliate store "marketplaces" will only do delivery and not collection then they have absolutely no place in the market because there is not a single thing about them which makes them more attractive to use than Amazon, Ebay etc. Because it's an affiliate then the item price is going to be more expensive than Amazon/ Ebay or even ordering it direct, so there is absolutely nothing to gain.

Essentially all that's happening here is that Argos are offering Chinese tat sellers to advertise their stuff in their big well-known shop window (website) for a 10-15% cut. Argos will have absolutely nothing to do with the product, they'll never hold it , sell it nor take returns, all that will done through the third party, they'll just take a cut. Which is probably the same for B&Q and Tesco.

m3jappa

6,885 posts

241 months

Tuesday 17th February
quotequote all
CSR Performance said:
Great, another retailer to avoid. Still Temu will probably crush them anyway!

dundarach said:
Why anyone uses B&Q is beyond me, their website is ridiculous and lists things that aren't in store alongside things which might be.

The reality for many retailers is that once I'd think on a Wednesday evening, I'll nip to B&Q at the weekend, only then to find 3 days later it's not in stock!

Now I just buy from Amazon and have it two days earlier!

B&Q is another store I rarely visit any longer as they've tried to be everything to everyone and forgot their core value, we actually liked walked around and picking up stuff!
I refuse to use the B&Q website. Last time I couldn't find any way to filter on products that are actually sold by B&Q and therefore available in the store. No excuse for that IMO. Screwfix and Toolstation now if I need stuff same day.
I don't get wy they have done that, its made the website totally unusable and I obviously go elsewhere as whatever is on their website is just what they can get hold of not what they've actually got hehe

alangla

6,269 posts

204 months

Tuesday 17th February
quotequote all
Tisy said:
The reason the B&Q Marketplace failed, along with the Tesco Marketplace, and soon the Argos Marketplace is because the retailers don't understand what the customer wants. Customer wants physical stores so they can go and buy and collect what they need today, today. They can't or don't want to wait a day or more for a courier to come a put a "sorry we missed you" card through their letterbox when they were actually at home waiting for the knock at the door. Argos 'works' because in the majority of cases you can buy and pick it up same day from one of their stores in your vicinity.

If these affiliate store "marketplaces" will only do delivery and not collection then they have absolutely no place in the market because there is not a single thing about them which makes them more attractive to use than Amazon, Ebay etc. Because it's an affiliate then the item price is going to be more expensive than Amazon/ Ebay or even ordering it direct, so there is absolutely nothing to gain.

Essentially all that's happening here is that Argos are offering Chinese tat sellers to advertise their stuff in their big well-known shop window (website) for a 10-15% cut. Argos will have absolutely nothing to do with the product, they'll never hold it , sell it nor take returns, all that will done through the third party, they'll just take a cut. Which is probably the same for B&Q and Tesco.
To be fair, I’ve had 2 B&Q marketplace orders in the last year. One was for a set of Scottish spec smoke alarms (pre-wired alarm in the house was dead and replacing the lot with something compliant with the excessive regs up here finally made sense) and the other was a barbecue cover. Both are the archetypal Chinese tat, but, IIRC, one came from a seller within about 20 miles away and both were cheaper than anything I could have got from Amazon or eBay. Maybe I was just lucky and I’d far rather have had the stuff as click & collect, but it did the job. The bit I struggled to understand though was why, especially in the case of the smoke alarms, B&Q were willing to do dramatically undercut themselves. I think I paid about 1/3rd of what I would had I bought similar kit in-store. In saying that, had I not got the marketplace items I’d probably have bought from Amazon, so maybe they reckon 10% of something is better than 100% of nothing.

SpeedBash

2,614 posts

210 months

Wednesday 18th February
quotequote all
DSLiverpool said:
Will possibly be better than Tesco, luckily they are using Mirakl which saves learning and integrating new software.

It s a way off yet but I think they ll aim for September, get your application in.
Anticipated launch is early 2027