Ticketing solutions
Author
Discussion

macron

Original Poster:

12,750 posts

189 months

Monday 23rd February
quotequote all
One off event for now, may repeat if successful.

Tickets a tenner, plenty of people out there who offer ways of doing it, who do you use and do you rate them?

Some have put prices up, eg ticket tailor, can pass on the scabby fees to buyer, but a £10 ticket costs 10.85 as not only do they charge their fee, but stripe or whoever you "also" have to use want a slice too.

I don't get what they're doing for me if I have to use stripe anyway, I just want someone to send me a tenner and they can have a QR code.

Experiences welcome!

48k

16,275 posts

171 months

Wednesday 25th February
quotequote all
If I understand the ticket tailor website correctly, they are just giving you indicative prices for Stripe. If you already have Stripe or one of their other supported payment platforms you just link it to your Ticket Tailor account you don't have to have them set up a new Stripe account for you.

Caveat - I only spent about 30 seconds reading the website so may have missed something.

macron

Original Poster:

12,750 posts

189 months

Friday 27th February
quotequote all
I don't have a Stripe account so am probably no further forward!

48k

16,275 posts

171 months

Saturday 28th February
quotequote all
macron said:
I don't have a Stripe account so am probably no further forward!
How are you intending for your customers to pay for the tickets? Assuming they are not coming to your house with cash and you are not publishing your bank account details, you're going to need a payment platform of some sort, be it Stripe, Paypal, SumUp or whatever.

If you really are taking payments in cash or by bank details then Ticket Tailor supports offline payment so you don't need to link your tickets to a payment gateway at all.

chip*

1,624 posts

251 months

Saturday 28th February
quotequote all
Eventbrite or TicketSource.

macron

Original Poster:

12,750 posts

189 months

Saturday 28th February
quotequote all
Yep looks like ticket source does the bits ticket tailor do not. I want £10/ ticket, customer pays £10.84 (they'll cope and expect it), the Monday after the event I get sent £10. None of this fking about with other vendor businesses.

Stripe want not only their own % + flat rate per transaction, but also if they send me money, they're keeping half a percent of that too. I think that means if I want to sell a £10 ticket, it's costing the customer £10.80ish, and I will eventually get about £9.20.

So I cannot now fathom why anyone would use ticket tailor when they are not a complete solution.

I'll have a dedicated website at some point, but this is a pilot event that is viable, but the 50% gain over cost will need to be recycled back in to roll it on.

Eventbrite are very cagey about their fees, 6.95% (not the 7 of TS) but plus 59p too. How much will I get back? Who knows.

TS it is for this one then, thanks all!

Redarress

726 posts

230 months

Monday 2nd March
quotequote all
Hello,
We operate in this field. We can host a website or tack onto you existing one. Tickets are bought online and then they are sent via email. The ticketa have QR Codes on each one. The Tickets can then be scanned on any Iphone or Android phone APP for Event access control..

Just pop Effin Ticket Systems UK in to a search engine or feel free to contact me here.

Cheers

Sam

Edited by Redarress on Monday 2nd March 17:46

cronie007

41 posts

196 months

Thursday
quotequote all
Yeah that confusion is pretty common with ticket platforms. Most of them are basically just the front end for selling tickets, while Stripe or another processor handles the actual payments. The platform gives you the page, QR codes, check in tools and basic tracking, but the payment fees still come from Stripe. For a small event like a tenner ticket it can feel annoying because the percentage fees eat a noticeable part. Some people I know just used a simple Stripe payment link or even PayPal and sent a QR code after payment, much simpler if you do not need fancy ticket management.