Xbox headphone

[wjwren]

My son has issues with Fortnite. He can speak and hear on the mic and headphones but the in game sound doesn't come through the headphones. I've look online and tried all the settings etc. Could it be an issue with the controller or headphones?

[Puggit]

Every time this happens with my son, he's turned the volume down on the headset volume controller. About once a month... (he's 15 now!).

Try it with a normal pair of headphones which feature a mic and see what happens.