What's happened to this laptop screen?
What's happened to this laptop screen?
Author
Discussion

boyse7en

Original Poster:

7,845 posts

185 months

Tuesday 9th December
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Daughter is away at college. Her laptop screen has gone "funny", she says it was fine last night when she was watching TV on it, but was like this when she booted it up this morning.
It's under warranty, but obviously that doesn't cover accidental damage, so does this look like a result of it being knocked? There's no sign of damage to the lid/back of the screen, but she may have 'forgotten" that it slipped off the bed or something. I don't to pay to send it away if they just say "no" and charge me to send it back.


SmithCorona

837 posts

49 months

Tuesday 9th December
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Its been picked up by the thumb on the screen.

mikef

5,958 posts

271 months

Tuesday 9th December
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That has taken a knock

boyse7en

Original Poster:

7,845 posts

185 months

Tuesday 9th December
quotequote all
Ta. Thought it might well be.

To be fair, she's in college so the laptop has been in her rucksack and another student could have moved/dropped the bag


How hard is it to replace the screen on a Thinkpad? They look fairly cheap (about £50) so I might have a go at doing it

captain_cynic

15,993 posts

115 months

Tuesday 9th December
quotequote all
boyse7en said:
Ta. Thought it might well be.

To be fair, she's in college so the laptop has been in her rucksack and another student could have moved/dropped the bag


How hard is it to replace the screen on a Thinkpad? They look fairly cheap (about £50) so I might have a go at doing it
Is it out of warranty. If not let the vendor handle it.

Otherwise depends on the model.

I'd watch a video or two before giving it a go. If the screens been glued in it becomes a right PITA. Might be easier to take it to one of those repair places and let them do it.

Mr Pointy

12,703 posts

179 months

Tuesday 9th December
quotequote all
It's possible there was something on the keyboard when the lid was closed & that has damaged the screen. Lenovos are usually pretty repairable so check Youtube to see if somone has posted a guide for that model of laptop. Note you might be able to do a screen upgrade if it was sold with a variety of screens.

Steve_H80

489 posts

42 months

Tuesday 9th December
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I've changed screens before, it's not that difficult provided you've got a set of computer tools for undoing the clips etc and you've got the temperament to go slow and gentle.
Although if you do it yourself I expect you'll loose the warranty.

Steve_H80

489 posts

42 months

Tuesday 9th December
quotequote all
I've changed screens before, it's not that difficult provided you've got a set of computer tools for undoing the clips etc and you've got the temperament to go slow and gentle.
Although if you do it yourself I expect you'll loose the warranty.
Whatever you do make sure her college work is backed up first.

boyse7en

Original Poster:

7,845 posts

185 months

Tuesday 9th December
quotequote all
captain_cynic said:
Is it out of warranty. If not let the vendor handle it.

Otherwise depends on the model.

I'd watch a video or two before giving it a go. If the screens been glued in it becomes a right PITA. Might be easier to take it to one of those repair places and let them do it.
It's in warranty, but it doesn't cover accidental damage, only component failure.

I've found a video and it doesn't look too hard. The toughest bit seems to be identifying the correct screen to buy, there are loads of different versions!

Mr.Grimsdale

372 posts

165 months

Tuesday 9th December
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boyse7en said:
The toughest bit seems to be identifying the correct screen to buy, there are loads of different versions!
Take the broken one out and check the part number, then refit it until the replacement arrives. Gives you a trial run at the repair.

Mr Pointy

12,703 posts

179 months

Tuesday 9th December
quotequote all
boyse7en said:
It's in warranty, but it doesn't cover accidental damage, only component failure.

I've found a video and it doesn't look too hard. The toughest bit seems to be identifying the correct screen to buy, there are loads of different versions!
Have a search on Reddit for your exact model. I wanted to change a screen on a old T14 & there were several useful threads that discussed the differences between various part codes for replacement screens.

MitchT

17,031 posts

229 months

Tuesday 9th December
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boyse7en said:
captain_cynic said:
Is it out of warranty. If not let the vendor handle it.
It's in warranty, but it doesn't cover accidental damage, only component failure.
I don't think captain_cynic is implying that the warranty will cover accidental damage, more that if you self-repair and the device later fails for a reason that is covered by the warranty then the claim might be refused because the device has previously been subjected to an amateur repair.

xeny

5,375 posts

98 months

Tuesday 9th December
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Thinkpads have a pretty well deserved reputation for being easy to work on.

ZesPak

25,945 posts

216 months

Wednesday
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xeny said:
Thinkpads have a pretty well deserved reputation for being easy to work on.
This. Depending on your screen though it might have double sided tape, so removing this one and placing it back might not be so easy. A new one should come with the stickies on it.

I've done it a couple of times and with all the youtube stuff around now, it really shouldn't be hard.

For the damage, seems like pressure. Good call on picking it up with the thumb, that might do it. One of my kids ruined his by attempting to close it with a pen or something on the inside.

Edited by ZesPak on Wednesday 10th December 15:27

boyse7en

Original Poster:

7,845 posts

185 months

Wednesday
quotequote all
ZesPak said:
xeny said:
Thinkpads have a pretty well deserved reputation for being easy to work on.
This. Depending on your screen though it might have double sided tape, so removing this one and placing it back might not be so easy. A new one should come with the stickies on it.

I've done it a couple of times and with all the youtube stuff around now, it really shouldn't be hard.

For the damage, seems like pressure. Good call on picking it up with the thumb, that might do it. One of my kids ruined his by attempting to close it with a pen or something on the inside.

Edited by ZesPak on Wednesday 10th December 15:27
Got myself a plastic spudger and some adhesive strips, so the plan for the weekend is to take out the damaged screen, note any part numbers, count the number of pins on the connector and then stick it back in.
Hopefully, should then be able to find a replacement to fit the following weekend.

ZesPak

25,945 posts

216 months

Wednesday
quotequote all
Don't forget hairdryer/heat gun. Makes that job sooo much easier.

Quantum State

8,710 posts

300 months

Wednesday
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SmithCorona said:
Its been picked up by the thumb on the screen.
This 100% seen at least 2 per month for the past 20 years !

JoshSm

2,483 posts

57 months

Wednesday
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boyse7en said:
Got myself a plastic spudger and some adhesive strips
My HP used 3M 9448A tape to hold the screen bezel together, so I got a roll of that off Amazon.

Great stuff, useful for all sorts where regular double sided tape isn't up to it.

GoodDoc

583 posts

196 months

boyse7en said:
The toughest bit seems to be identifying the correct screen to buy, there are loads of different versions!
A tool like HWiNFO can be helpful.

This is my ThinkPad, and apparently the panel is a B140HAN04.0, and searching for that reference throws up several purchase options.




Mr Pointy

12,703 posts

179 months

GoodDoc said:
boyse7en said:
The toughest bit seems to be identifying the correct screen to buy, there are loads of different versions!
A tool like HWiNFO can be helpful.

This is my ThinkPad, and apparently the panel is a B140HAN04.0, and searching for that reference throws up several purchase options.



Just be careful as if you clicked through you will probably find they are selling non-OEM equivalents, not that actual part number.