File transfer help.
Discussion
I’ve got around 9 hours of footage I need to get from my Osmo 5 camera to my PC (USB type C to USB 2.0), I’ve tried this with a couple of different cables. When the files have downloaded they don’t play properly. I was worried the files on camera were damaged but tonight I put one video on my phone using the camera app, uploaded it to Google Drive and from Drive to my PC, thankfully it played perfectly. Due to the amount of files that method isn’t possible for all of them, please can anyone suggest a way to get the full 9 hours or so to my PC?
Thank you for your help.
Thank you for your help.
Q_Plate said:
I ve got around 9 hours of footage I need to get from my Osmo 5 camera to my PC (USB type C to USB 2.0), I ve tried this with a couple of different cables. When the files have downloaded they don t play properly. I was worried the files on camera were damaged but tonight I put one video on my phone using the camera app, uploaded it to Google Drive and from Drive to my PC, thankfully it played perfectly. Due to the amount of files that method isn t possible for all of them, please can anyone suggest a way to get the full 9 hours or so to my PC?
Thank you for your help.
The Osmo 5 supports a wide range of resolutions and frame rates, so 9 hours of footage could be anywhere between 100 GB and 350 GB. There are lots of variables when it comes to transfer speeds when copying files from a camera/storage device, but if you're using a USB 2 port on your PC then you're probably only going to get 30-40 MB/s, which means you're looking at between 1 - 4 hours to copy those video files.Thank you for your help.
Ideally you want a fast SD card, a card reader that supports faster USB standards (USB 3.2, or even USB 4), and a fast USB port on your PC, the speed of your PC's drives will also have an effect.
What kind of PC are you using, and does it have it any USB 3.0 ports (again, lots of variables, but could be 3x faster). Are the video files on an SD card (and if so, what speeds does it support), or does the Osmo 5 have internal storage?
Q_Plate said:
I ve got around 9 hours of footage I need to get from my Osmo 5 camera to my PC (USB type C to USB 2.0), I ve tried this with a couple of different cables. When the files have downloaded they don t play properly. I was worried the files on camera were damaged but tonight I put one video on my phone using the camera app, uploaded it to Google Drive and from Drive to my PC, thankfully it played perfectly. Due to the amount of files that method isn t possible for all of them, please can anyone suggest a way to get the full 9 hours or so to my PC?
Thank you for your help.
It can't be anything to do with the cables, it's more likely a codec incompatibility issue. If you download VLC player on your PC and try playing the files through that.Thank you for your help.
This implies the Osmo 5 has some sensitive hardware, so try a range of good-quality & short USB cables: https://www.reddit.com/r/dji/comments/1m8qaeo/osmo...
Or get the files on to the SD card, and plug that directly into your computer, which could be much easier.
Or get the files on to the SD card, and plug that directly into your computer, which could be much easier.
biggiles said:
This implies the Osmo 5 has some sensitive hardware, so try a range of good-quality & short USB cables: https://www.reddit.com/r/dji/comments/1m8qaeo/osmo...
Or get the files on to the SD card, and plug that directly into your computer, which could be much easier.
It's a completely different issue. The Op says he can 'download' the files, which implies the connection is fine. The computer won't play the files properly. Which means the file is corrupt (unlikely as it is all of them) or there is a code missing. Maybe he will come back and update us.Or get the files on to the SD card, and plug that directly into your computer, which could be much easier.
If you have ruled out codec/player/cable issues, another thing to think about is - what size are the files? I'm assuming large - 9hrs of video footage is going to have a substantial footprint. If your computer has a FAT32 file system, it will be unable to cope with any individual file sizes over 4GB so that's something to keep in mind. I don't know the age of your computer but older systems were often FAT32 (and some custom built machines are still formatted that way for some reason) so I've seen it cause issues many times in my line of work.
Cloud based systems won't have that issue hence the files will play fine there (even if streamed to a local/native video player) as they compress the file at their side.
With that said, if you have fully downloaded the file from Google back to your C: drive and it plays ok, then the size may not be a factor, I don't think they compress the downloaded files so the file size of the downloaded file should be the same as it was originally on the Osmo.
Cloud based systems won't have that issue hence the files will play fine there (even if streamed to a local/native video player) as they compress the file at their side.
With that said, if you have fully downloaded the file from Google back to your C: drive and it plays ok, then the size may not be a factor, I don't think they compress the downloaded files so the file size of the downloaded file should be the same as it was originally on the Osmo.
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