Fibre install - Free to move master socket?
Discussion
Openreach are booked in to come and install fibre at our new house on Friday.
At the moment the master socket is at the front of the house in the kitchen of all places - there is a blank faceplate on the wall that is in the hall on the other side so I think its been moved at some point.
Having it in the kitchen is not practical as I would then have to run a cable from the fibre modem to the router in the lounge at the back of the house where all the kit that needs the connection is.
Rather than do that I was going to ask the engineer if they could just move the master socket instead - the one in the kitchen would have to be moved anyway when it is redone later.
From experience, has anyone had this done free of charge or will there be a cost? Should I call them up first and warn them that it might need moving so they can book more time for the job?
To be honest even if it is the usual £120 or whatever it is I would be happy to pay it to avoid the ball ache of it being in the wrong place but just wondered what peoples experiences were.
At the moment the master socket is at the front of the house in the kitchen of all places - there is a blank faceplate on the wall that is in the hall on the other side so I think its been moved at some point.
Having it in the kitchen is not practical as I would then have to run a cable from the fibre modem to the router in the lounge at the back of the house where all the kit that needs the connection is.
Rather than do that I was going to ask the engineer if they could just move the master socket instead - the one in the kitchen would have to be moved anyway when it is redone later.
From experience, has anyone had this done free of charge or will there be a cost? Should I call them up first and warn them that it might need moving so they can book more time for the job?
To be honest even if it is the usual £120 or whatever it is I would be happy to pay it to avoid the ball ache of it being in the wrong place but just wondered what peoples experiences were.
You need to figure out where it enters the house. Remove the blank plate and see if the cable has been extended - usually with crimp 'jellies'. Remember that the BT fibre 'modem' requires a 13a socket.
I assume you realise that it runs over the existing copper cabling and they just replace the master socket with a tripple layered socket which splits the signal out for the phone and modem.
The fibre terminates in green street cabinet outside.
I assume you realise that it runs over the existing copper cabling and they just replace the master socket with a tripple layered socket which splits the signal out for the phone and modem.
The fibre terminates in green street cabinet outside.
I've had mine done this year.
Job 1. They brought the fibre to the property and terminated it on the outside wall.
Job 2. Agree where the the fibre modem was to go and install it. This can be 30M run from where the outside termination is. If you are having a total fibre install, you will need to have two power sockets nearby (one for the modem and one for the home hub). I have three boxes there: Fibre modem, battery backup for phone service and the home hub.
Job 3. (normally done at the same time as Job 2). Connect from the new fibre modem to your existing telephone wiring the master phone socket in order to transfer your phone from copper to fibre.
So I have chosen where the Fibre modem goes, with the Home Hub next to it. Fibre comes to the premises at the first termination (outside in our case) then is taken to the fibre modem. From that there's a copper link back to the original master socket for the telephones in the house, and an ethernet link to the home hub. I may now move the home hub, but that's just an ethernet cable job.
You may find that there's no need to move that telephone master socket, as it no longer part of the data system.
Job 1. They brought the fibre to the property and terminated it on the outside wall.
Job 2. Agree where the the fibre modem was to go and install it. This can be 30M run from where the outside termination is. If you are having a total fibre install, you will need to have two power sockets nearby (one for the modem and one for the home hub). I have three boxes there: Fibre modem, battery backup for phone service and the home hub.
Job 3. (normally done at the same time as Job 2). Connect from the new fibre modem to your existing telephone wiring the master phone socket in order to transfer your phone from copper to fibre.
So I have chosen where the Fibre modem goes, with the Home Hub next to it. Fibre comes to the premises at the first termination (outside in our case) then is taken to the fibre modem. From that there's a copper link back to the original master socket for the telephones in the house, and an ethernet link to the home hub. I may now move the home hub, but that's just an ethernet cable job.
You may find that there's no need to move that telephone master socket, as it no longer part of the data system.
eliot said:
You need to figure out where it enters the house. Remove the blank plate and see if the cable has been extended - usually with crimp 'jellies'. Remember that the BT fibre 'modem' requires a 13a socket.
I assume you realise that it runs over the existing copper cabling and they just replace the master socket with a tripple layered socket which splits the signal out for the phone and modem.
The fibre terminates in green street cabinet outside.
You are assuming he is getting fttc .I assume you realise that it runs over the existing copper cabling and they just replace the master socket with a tripple layered socket which splits the signal out for the phone and modem.
The fibre terminates in green street cabinet outside.
Paul Drawmer said:
I've had mine done this year.
Job 1. They brought the fibre to the property and terminated it on the outside wall.
Job 2. Agree where the the fibre modem was to go and install it. This can be 30M run from where the outside termination is. If you are having a total fibre install, you will need to have two power sockets nearby (one for the modem and one for the home hub). I have three boxes there: Fibre modem, battery backup for phone service and the home hub.
Job 3. (normally done at the same time as Job 2). Connect from the new fibre modem to your existing telephone wiring the master phone socket in order to transfer your phone from copper to fibre.
So I have chosen where the Fibre modem goes, with the Home Hub next to it. Fibre comes to the premises at the first termination (outside in our case) then is taken to the fibre modem. From that there's a copper link back to the original master socket for the telephones in the house, and an ethernet link to the home hub. I may now move the home hub, but that's just an ethernet cable job.
You may find that there's no need to move that telephone master socket, as it no longer part of the data system.
You are assuming he is getting fttp . One of you is wrong Job 1. They brought the fibre to the property and terminated it on the outside wall.
Job 2. Agree where the the fibre modem was to go and install it. This can be 30M run from where the outside termination is. If you are having a total fibre install, you will need to have two power sockets nearby (one for the modem and one for the home hub). I have three boxes there: Fibre modem, battery backup for phone service and the home hub.
Job 3. (normally done at the same time as Job 2). Connect from the new fibre modem to your existing telephone wiring the master phone socket in order to transfer your phone from copper to fibre.
So I have chosen where the Fibre modem goes, with the Home Hub next to it. Fibre comes to the premises at the first termination (outside in our case) then is taken to the fibre modem. From that there's a copper link back to the original master socket for the telephones in the house, and an ethernet link to the home hub. I may now move the home hub, but that's just an ethernet cable job.
You may find that there's no need to move that telephone master socket, as it no longer part of the data system.

I am getting sky fibre which is (to my knowledge) rebranded infinity so will be fttc then copper to the house. I can see the cabinet is about 2 doors down so its a short run as well.
The whole house is riddled with the previous occupants 'home made' telephone extensions so if they want to disconnect it all and put ins something new then thats fine with me.
I should have added that there is already an extension socket in the lounge that was added by the previous owner. It is a spur coming off the blank faceplate from the hall.
It isnt a standard square BT socket but a very small one that has a connector on the top rather than the front.
Could the Openreach engineer split it there instead of the master socket?
Pictures always help so here they are
The blank plate in the hall (front door to the right) cable out the bottom goes under the carpet down the hall to the lounge and is non-BT I would say (who would have thought...).

The inside of the blank plate:

The master socket in the kitchen (other side of the wall with the blank plate on). The cable out the top goes upstairs then tours all the bedrooms.

The extension in the lounge (all rooms have these):

The whole house is riddled with the previous occupants 'home made' telephone extensions so if they want to disconnect it all and put ins something new then thats fine with me.
I should have added that there is already an extension socket in the lounge that was added by the previous owner. It is a spur coming off the blank faceplate from the hall.
It isnt a standard square BT socket but a very small one that has a connector on the top rather than the front.
Could the Openreach engineer split it there instead of the master socket?
Pictures always help so here they are

The blank plate in the hall (front door to the right) cable out the bottom goes under the carpet down the hall to the lounge and is non-BT I would say (who would have thought...).
The inside of the blank plate:
The master socket in the kitchen (other side of the wall with the blank plate on). The cable out the top goes upstairs then tours all the bedrooms.
The extension in the lounge (all rooms have these):
So the cable entry and original master socket is that blank plate in the hall. I would say the yellow wire top right is the main feed. Ideally this should be where you put the new master socket along with the bt router - assuming you have a 13a socket nearby. I suspect this isnt the case and is the reason why it was extended into the kitchen.
eliot said:
So the cable entry and original master socket is that blank plate in the hall. I would say the yellow wire top right is the main feed. Ideally this should be where you put the new master socket along with the bt router - assuming you have a 13a socket nearby. I suspect this isnt the case and is the reason why it was extended into the kitchen.
There is no power socket at all in the hall way. The previous owner had ADSL so they just had a splitter on each phone point and had the router in the lounge. There was nothing plugged in the kitchen.
On the outside wall there is the usual black wire from the ground going to the grey cover then a smaller wire going from there in the direction of the blank faceplate in the hall master socket.
I am quite happy for them to bin the lot and run a new wire from the grey outside socket all the way round the outside of the house to the back and do an installation there instead.
Had I kept the ADSL it wouldn't have been an issue but the 'advantage' of fibre isnt going to be much if it terminates in the kitchen

KTF said:
I am quite happy for them to bin the lot and run a new wire from the grey outside socket all the way round the outside of the house to the back and do an installation there instead.
The BT guy who did my fttc install had no problem with putting a new master socket in the living room and running a new wire round to the entry point on the house.So I suggest you make the geeza a nice big mug of tea on arrival fortified with Jaffa cakes and that may well be what he does for you too!
I am under no illusion that any of the extensions have been done by BT which is why I am more than happy for it all to be binned and done from scratch 
With the invention of base stations that can handle multiple phones, etc. there is simply no need to have a phone point in each room now and I was planning to remove all of the cabling that runs round the rooms at some point in the future anyway.
Here is a drawing if it helps:
Red = entry point into house
Blue = Blank plate
Yellow = Master socket in kitchen
Green = Where I would like it (currently a home made extension in that location)
Approximate cable run of the current extension to the lounge is from the blank plate, down the hall, left into the under stairs cupboard then through the wall.


With the invention of base stations that can handle multiple phones, etc. there is simply no need to have a phone point in each room now and I was planning to remove all of the cabling that runs round the rooms at some point in the future anyway.
Here is a drawing if it helps:
Red = entry point into house
Blue = Blank plate
Yellow = Master socket in kitchen
Green = Where I would like it (currently a home made extension in that location)
Approximate cable run of the current extension to the lounge is from the blank plate, down the hall, left into the under stairs cupboard then through the wall.
Yes, thats what I was going to ask initially.
My garage is on the left of that diagram so I was going to ask if they could just run the cable from the entry point at the front of the house under the garage door (the door is flush against the side wall but there is a gap under it), then in through the lounge that way.
Would be a shorter run than going round the right hand side of the house.
Picture of the house for reference showing house entry point:

My garage is on the left of that diagram so I was going to ask if they could just run the cable from the entry point at the front of the house under the garage door (the door is flush against the side wall but there is a gap under it), then in through the lounge that way.
Would be a shorter run than going round the right hand side of the house.
Picture of the house for reference showing house entry point:
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