Which home charging point?
Author
Discussion

NSS89

685 posts

110 months

Thursday 27th January 2022
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Evanivitch said:
I think it's just them being buggers with their "from £XXX" pricing. They then add loads of stuff you no doubt needed already.
Yeah but I think it should have been included in the original quote, especially as you said its a requirement and I assume most need it, so not like its part of a non-standard install if you know what I mean.

I'm still awaiting quotes from a few others so will see what they come back with. HomeZap original quote was £699 but revised quote is £759 for a HyperVolt install.


J210

5,137 posts

204 months

Thursday 27th January 2022
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Frimley111R said:
In what way? If anything it justifies a little higher pricing because it is so small and yet does solar/load management etc. Against it is only that it needs an earth rod.
I think its the earth rod thats the issue, Should just be included in the price

I think out of the all chargers its the best looking

Edited by J210 on Thursday 27th January 15:03

LordGrover

33,978 posts

233 months

Thursday 27th January 2022
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JQ said:
NSS89 said:
I was also about to pull the trigger on a HyperVolt but having second thoughts now after reading a few posts on here.
Same here, but no-one's said what the issues actually are, so quite difficult to make a decision.
None of them are deal-breakers themselves, but they add up...


x-axis scaling is 'variable'. Doesn't look too bad on this one, but when it finishes charging at 01.00 and starts again when preconditioning begins at 07.00 it looks very odd and misrepresents the gap.


That December figure is nonsense, which they acknowledge but seem to be unable to fix. I know it's rubbish, but it skews the stats for six months.



The Money spent figure is based on Uk average, not my tariff. Car app reports less than £2.00, which is accurate.


This is where you set your tariff. The note I've highlighted has been added recently to let you know it doesn't work, but it's been 'coming soon' since I had mine installed last July.

These are the minor niggles, but it's frustrating.

The other thing to consider is, how smart is your car?
My I01 i3 schedules the charge in timeslot and preconditions for departure - which hypervolt can't so it's set to charge whenever plugged in.
I'm not sure how EVSE scheduling works with preconditioning etc - I'm not sure any of them handle it as expected.
I'm sure they are able to charge when rates are greenest/cheapest - but I want my car toasty and defrosted when I get in it.

NSS89

685 posts

110 months

Thursday 27th January 2022
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LordGrover said:
None of them are deal-breakers themselves, but they add up...


x-axis scaling is 'variable'. Doesn't look too bad on this one, but when it finishes charging at 01.00 and starts again when preconditioning begins at 07.00 it looks very odd and misrepresents the gap.


That December figure is nonsense, which they acknowledge but seem to be unable to fix. I know it's rubbish, but it skews the stats for six months.



The Money spent figure is based on Uk average, not my tariff. Car app reports less than £2.00, which is accurate.


This is where you set your tariff. The note I've highlighted has been added recently to let you know it doesn't work, but it's been 'coming soon' since I had mine installed last July.

These are the minor niggles, but it's frustrating.

The other thing to consider is, how smart is your car?
My I01 i3 schedules the charge in timeslot and preconditions for departure - which hypervolt can't so it's set to charge whenever plugged in.
I'm not sure how EVSE scheduling works with preconditioning etc - I'm not sure any of them handle it as expected.
I'm sure they are able to charge when rates are greenest/cheapest - but I want my car toasty and defrosted when I get in it.
Thanks for letting us know what the issues are. Personally I’m not too bothered about those features but if I was and then found them not to be working then I’d be a bit annoyed.

blank

3,701 posts

209 months

Thursday 27th January 2022
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J210 said:
Frimley111R said:
In what way? If anything it justifies a little higher pricing because it is so small and yet does solar/load management etc. Against it is only that it needs an earth rod.
I think its the earth rod thats the issue, Should just be included in the price

I think out of the all chargers its the best looking

Edited by J210 on Thursday 27th January 15:03
My EO that was installed this week doesn't have an earth rod. It has a Garo PME thing, which is essentially a small box next to my consumer unit that protects the circuit.

Don't know what current pricing is like but it was £549 all in via Scottish Power.

J210

5,137 posts

204 months

Thursday 27th January 2022
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blank said:
My EO that was installed this week doesn't have an earth rod. It has a Garo PME thing, which is essentially a small box next to my consumer unit that protects the circuit.

Don't know what current pricing is like but it was £549 all in via Scottish Power.
Thats a great price. Shame they are no longer doing the grant via Scottish power, Have submitted the foam to octopus and EO so will see what they say price wise.

Edited by J210 on Thursday 27th January 19:42

Lily the Pink

6,425 posts

191 months

Thursday 27th January 2022
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If you're deciding primarily on looks and you're going for a tethered charger, make sure that you see what it looks like with the cable attached and wound/stored.

ZesPak

25,976 posts

217 months

Thursday 27th January 2022
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Has anyone seen Smappee?

https://www.smappee.com/ev-line/

They look great and offer all the connectivity I'd need apparently.



wobert

5,471 posts

243 months

Friday 28th January 2022
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Lily the Pink said:
If you're deciding primarily on looks and you're going for a tethered charger, make sure that you see what it looks like with the cable attached and wound/stored.
I would agree with this statement.

It’s one of the reasons I went with PodPoint as the casing the charger has doubles as the cable storage.

Yes, the enclosure is slightly bigger than others, but once you factor in cable storage, they all become much-of-a-muchness.

boombang

551 posts

195 months

Friday 28th January 2022
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Toaster Pilot said:
Oh wow, a HyperVolt owner that’s honest about its true capability. How novel.

Everyone else seems to wax on about how they’re the second coming. Do they have a referral scheme or something?
My comments on that unit on this thread have been pretty fair, An up to date summary after 6 month's ownership:

The vendor blames virtually every issue on the homeowners WiFi and it seems hardwiring solves issues - but it was sold as a wi-fi ready unit and for some hardwiring (me included) isn't a realistic option.

On arrival my unit would not connect via Bluetooth, took weeks and a number of calls to properly sort. WiFi would connect for a second or two then drop off. The solution appeared to be a WiFi dongle (sent out free by vendor) then once connected using their backup process applying updates to unit - Bluetooth magically then worked, as did the WiFi.

I still suffered with WiFi drop outs, a mystery initially as my WiFi signal out there on 2.4ghz is strong, under 50bd snr.
I also however have a Mesh system, which the unit apparently doesn't like. I've therefore locked the channel on 4ghz to one that is absolutely clear and let the unit connect to that, even though the signal has to pass through a wall. Seems better but I since have had the unit disconnect once (unsure if it was following a software update, as that seems to be when the unit is flakiest).

Worth noting new units need WiFi stipulating at order now, they are non-WiFi boards by default.

During ownership I've experience the following bugs post a release
- scheduled timing was showing out by 1 hour, but in reality it wasn't, many users changed the time and it didn't charge when they expected
- unit disconnected and needed WiFi to be set back up
- failed charge post buggy software update, vendor didn't manage to explain why but updated it again

The charging cost calculation assumes a set rate and ignores the rate you have input, apparently a huge thing for them to fix and keeps being promised.

The vendor appears focussed on 'quick wins' like flashy lights.

A lot of 'useful' release work has been around solar which I assume impacts a small volume of customers.

Other niggles have been the replacement coloured covers were touted as being cheap, yet they have ended up being over £100. Plenty stuck with a white box and now not keen to swap.

The Facebook groups are full of people with an illogical devotion to the unit and manufacturer, absolute blind devotion.

Would I buy one if had choice again - no, I'd get a power supply/socket, ignore the grant and just let the car do the logic as it's been a lot more reliable.

Interestingly I spoke to the fitter yesterday, he's primarily fitting Ohme units as was fed up with the connectivity issues with the other unit. Ohme units however have a 4G connection and the internet appears fixated with what happens in future and will there be a charge for continued 4G connectivity?


Toaster Pilot

14,824 posts

179 months

Friday 28th January 2022
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boombang said:
The Facebook groups are full of people with an illogical devotion to the unit and manufacturer, absolute blind devotion.
This is what I meant, for the avoidance of doubt.

Thanks for your honest update!

Frimley111R

18,047 posts

255 months

Friday 28th January 2022
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Evanivitch said:
NSS89 said:
Evanivitch said:
That's not additional work. If you're installing an EV you need a specific RCD.
Thanks for clarifying. So I had a quote from them and then later that evening a revised quote with this "additional work" being mentioned.

This was with HomeZap by the way.
I think it's just them being buggers with their "from £XXX" pricing. They then add loads of stuff you no doubt needed already.
Its a pricing/marketing strategy that some companies use. Unfortunately it misleads people into thinking prices are low from these supplier and then they add on all sorts of standard things and up the price goes.

Best one recently was £70 for an install! They meant their install price was £420 but with the £350 grant it was only £70. But that also excluded the charger itself and the parts for the install!!

Familymad

1,748 posts

238 months

Sunday 30th January 2022
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We’ve been using 2x Rolec 7kW chargers and haven’t had one issue in 7 years of twin EV charging almost every night. Simple and reliable…. surely the requirement when relying on them as your petrol pump?

J210

5,137 posts

204 months

Sunday 30th January 2022
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Lily the Pink said:
If you're deciding primarily on looks and you're going for a tethered charger, make sure that you see what it looks like with the cable attached and wound/stored.
Good advise. The cable tidy for the Ohme are awful. a tethered EO doesn't have a cable tidy at all. what's a bit odd.


FiF

47,707 posts

272 months

Sunday 30th January 2022
quotequote all
J210 said:
Lily the Pink said:
If you're deciding primarily on looks and you're going for a tethered charger, make sure that you see what it looks like with the cable attached and wound/stored.
Good advise. The cable tidy for the Ohme are awful. a tethered EO doesn't have a cable tidy at all. what's a bit odd.
True, neighbour with Tesla, tethered cable generally looks like a terminally unruly garden hose.

NSS89

685 posts

110 months

Sunday 30th January 2022
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What are the advantages/disadvantages of tethered vs untethered? Is it just convenience?

5s Alive

2,600 posts

55 months

Sunday 30th January 2022
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Frimley111R said:
The SyncEV is smaller (less deep, the EO sticks out from the wall quite a bit which is why photos are always from the front). it also doesn't need and earht spike and has GSM connectivity.

Hypervolt seems ok, not had any experience of it but couldn't see any reason to choose it especially.
Chose the SyncEv tethered both because of its size, 89mm out from the wall (not including the LED ring) and because an untethered plug/cable exiting at a right angle would contact the side of the car (that I don't have yet) in our garage. Cable storage isn't a problem as most of it is ducted on the wall leaving an easily managed 2m free at the end.


Lily the Pink

6,425 posts

191 months

Sunday 30th January 2022
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NSS89 said:
What are the advantages/disadvantages of tethered vs untethered? Is it just convenience?
I think so. If it's wet then you have to manage coiling a cable whether it's tethered or not, but if it's not tethered you then have to store it somewhere, probably in the car.

blank

3,701 posts

209 months

Sunday 30th January 2022
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NSS89 said:
What are the advantages/disadvantages of tethered vs untethered? Is it just convenience?
Pretty much.

Or the odd case where you might want to charge Type 1 or Type 2 vehicles from the same charging point.

Not sure if they do adapters.

Frimley111R

18,047 posts

255 months

Sunday 30th January 2022
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blank said:
Pretty much.

Or the odd case where you might want to charge Type 1 or Type 2 vehicles from the same charging point.

Not sure if they do adapters.
Yep.

You can cables with Type 1 on one end and Type 2 on the other which would resolve the issue.