RPI & CPI - EE and BT
Discussion
I'm so pissed off.
I took a contract last Feb with EE for my phone, £45 a month. It went up the following month due to T&C's. It's now going up again. It'll be £56 a month from March. This is £132 a year more than originally agreed.
Similar story with BT. Broadband was £32 a month, it'll soon be £40. £96 a year more than agree.
Neither will let me cancel due to terms and conditions. Do I have any get out?
Lesson learnt for the future....
It seems ofcom are looking at this
https://www.ofcom.org.uk/news-centre/2023/review-o...
I took a contract last Feb with EE for my phone, £45 a month. It went up the following month due to T&C's. It's now going up again. It'll be £56 a month from March. This is £132 a year more than originally agreed.
Similar story with BT. Broadband was £32 a month, it'll soon be £40. £96 a year more than agree.
Neither will let me cancel due to terms and conditions. Do I have any get out?
Lesson learnt for the future....
It seems ofcom are looking at this
https://www.ofcom.org.uk/news-centre/2023/review-o...
Edited by S100HP on Wednesday 15th February 10:51
S100HP said:
Neither will let me cancel due to terms and conditions. Do I have any get out?
The T&Cs in the contract you read before signing…Anyway, I called BT this morning about my broadband contract which ends in August.
They confirmed the end date, but without pushing instantly offered me a new contract at less than I am paying now (and certainly less than after the increase) but suggested I actually call back in a couple of weeks because if I took it out now it would be subject to the 15% increase in April but taking it out in March it wouldn’t be.
I'm with Now TV - they sent me an email this morning saying that my 17.99/mo contract was coming to an end. I have 2 choices, keep paying 17.99/mo with the ability to cancel at any time or enter a new fixed 12 month contract for 18.00/mo.....
Seems bonkers.
The contracts that include CPI or RPI + an additional percentage are nuts. However, when CPI/RPI were very low, it was easy to overlook what that really meant. I know companies who have entered into multi year contracts on those terms,
Seems bonkers.
The contracts that include CPI or RPI + an additional percentage are nuts. However, when CPI/RPI were very low, it was easy to overlook what that really meant. I know companies who have entered into multi year contracts on those terms,
Carbon Sasquatch said:
I'm with Now TV - they sent me an email this morning saying that my 17.99/mo contract was coming to an end. I have 2 choices, keep paying 17.99/mo with the ability to cancel at any time or enter a new fixed 12 month contract for 18.00/mo.....
Seems bonkers.
The contracts that include CPI or RPI + an additional percentage are nuts. However, when CPI/RPI were very low, it was easy to overlook what that really meant. I know companies who have entered into multi year contracts on those terms,
Thankfully Ofcomhave noted this crucial point:Seems bonkers.
The contracts that include CPI or RPI + an additional percentage are nuts. However, when CPI/RPI were very low, it was easy to overlook what that really meant. I know companies who have entered into multi year contracts on those terms,
"Even for those who do understand inflation and are aware of its current level, it is not possible for them to know what it will be in the future."
I would accept a small increase due to inflation (perhaps 8-10%) but getting on for 15% is taking the piss.
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