Can’t retain plate online
Can’t retain plate online
Author
Discussion

pabloh17

2 posts

39 months

Thursday 8th June 2023
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Hello! Appreciate it’s been some time since anyone posted on here but I have agreed to trade in my car and get a new one, I have a private Reg plate on the car and tried to do this on Sunday but DVLA says they could not complete the process online - the plate was put on the car in December 2021 instantly online with no issues. I posted the manual V317 form and V5C off on Monday 5th June 2023, and they received it signed for on Tuesday 6th June 2023 at 10am. Has anyone done this recently and how long did it take to get the form back? Did they need to do an inspection and how did this go? Never had this before so quite anxious. Hopefully I hear from them soon as I’ve paid a holding deposit on my new car so hope the dealer can wait! Thanks for any responses.

Camb

6 posts

133 months

Thursday 1st February 2024
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@Pabloh17, how long did yours take & was any further info needed? I have sent mines away today. Thanks

832ark

1,247 posts

185 months

Thursday 7th March 2024
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Camb said:
@Pabloh17, how long did yours take & was any further info needed? I have sent mines away today. Thanks
Did you get it back yet? If so, how long did it take?

Camb

6 posts

133 months

Thursday 7th March 2024
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832ark said:
Did you get it back yet? If so, how long did it take?
8 days, I posted it on the 1st Feb, got the new V5C on the 9th.

832ark

1,247 posts

185 months

Friday 8th March 2024
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Many thanks! They’re being a bit slower than that for me. They signed for it on 24th Feb and it still hasn’t been actioned. I am retaining one plate though and assigning another so maybe that takes a bit longer?

Perhaps I would’ve been better off just doing the retention by post then instantly assigning the new one online.

bobsavage789

832 posts

83 months

Monday 10th February 2025
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I'm having this issue at the moment...

I was hoping to sell my car in the next couple of weeks, but the unique way in which the UK's bureaucracy works means that plan can't happen (I've been quoted 4 weeks' turnaround time).

The reason I was given is that the car has previously been untaxed and in the motor trade for longer than 6 months...

What a load of utter tosh.

blueb10

217 posts

163 months

Tuesday 11th February 2025
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bobsavage789 said:
I'm having this issue at the moment...

I was hoping to sell my car in the next couple of weeks, but the unique way in which the UK's bureaucracy works means that plan can't happen (I've been quoted 4 weeks' turnaround time).

The reason I was given is that the car has previously been untaxed and in the motor trade for longer than 6 months...

What a load of utter tosh.

Had exactly this last August, never had a problem doing it on line before. Rang them and they gave me the same reasons as you were given, no flexibility, they did not give a st! Had a choice of losing the sale or the plate, chose to let the plate go with the car, not happy to say the least!

bobsavage789

832 posts

83 months

Wednesday 19th February 2025
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bobsavage789 said:
I'm having this issue at the moment...

I was hoping to sell my car in the next couple of weeks, but the unique way in which the UK's bureaucracy works means that plan can't happen (I've been quoted 4 weeks' turnaround time).

The reason I was given is that the car has previously been untaxed and in the motor trade for longer than 6 months...

What a load of utter tosh.
It took exactly 7 days from my posting the forms to receiving a new V5 and retention certificate in the post.

I still maintain it was entirely unnecessary.

s-x-i

294 posts

78 months

Monday 26th January
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Bumping this thread as unfortunately the DVLA still have this process in place.

Trying to remove the private plate off of my dads old car to transfer it to his new one, but because his old car was registered with the main dealer, used as a demonstrator and was over 6 months old when he bought it, DVLA computer says no.

So we are now having to wait until he receives the V5 for the new car and post both together along with a cheque in order to do the transfer.

Had to double check it was 2026 when I heard of what was required!

MisanoPayments

599 posts

71 months

Monday 26th January
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Yes agree, it's a very outdated system.

It seems that the plates I've bought but never assigned can be renewed online, but those that I've previously assigned to my cars have to be done by post, as of last week!