eBay non payment
Discussion
Why do ebay not take non payment of items seriously.
Sold about £300 worth in the last week and not one of the buyers has bothered to pay despite repeated requests.
Think eBay should have a once a warning, twice a ban rule.
I'm a small time selling but can't imagine the hassle of anyone going full time on eBay
Sold about £300 worth in the last week and not one of the buyers has bothered to pay despite repeated requests.
Think eBay should have a once a warning, twice a ban rule.
I'm a small time selling but can't imagine the hassle of anyone going full time on eBay
you are not meant to send them the goods until they have paid, if you have done then that is your fault
if you are complaining about people not paying before they have the goods, so not completing the sale, do you really expect ebay to chase down everyone who changes their mind or discoverers they can't afford to pay ?
if you are complaining about people not paying before they have the goods, so not completing the sale, do you really expect ebay to chase down everyone who changes their mind or discoverers they can't afford to pay ?
ging84 said:
you are not meant to send them the goods until they have paid, if you have done then that is your fault
if you are complaining about people not paying before they have the goods, so not completing the sale, do you really expect ebay to chase down everyone who changes their mind or discoverers they can't afford to pay ?
I wouldn't even dream of sending them before i have the money.if you are complaining about people not paying before they have the goods, so not completing the sale, do you really expect ebay to chase down everyone who changes their mind or discoverers they can't afford to pay ?
Just one of many things eBay don't really care about unfortunately 
As others have said report them as non-paying bidders and set up your auction filters so anyone with non-paying bidder strikes against them can't bid on your auctions. I've got mine set up that way and very rarely have issues because most of the deadbeats can't bid on my auction anyway.
As others have said report them as non-paying bidders and set up your auction filters so anyone with non-paying bidder strikes against them can't bid on your auctions. I've got mine set up that way and very rarely have issues because most of the deadbeats can't bid on my auction anyway.
A couple of weeks I had a clear out - golf clubs, shoes, cricket bats, pads, paper cutter, etc...
22 items. 10 day auctions ended 8pm Sunday. £800 and every item paid for without fail by 10am Monday morning.
I have to say that if anything, the speed of payment has increased over the years.
70% pay in minutes of the auction end. The remainder get an invoice as a jog an hour later. The final stragglers get another invoice the next morning, first thing.
22 items. 10 day auctions ended 8pm Sunday. £800 and every item paid for without fail by 10am Monday morning.
I have to say that if anything, the speed of payment has increased over the years.
70% pay in minutes of the auction end. The remainder get an invoice as a jog an hour later. The final stragglers get another invoice the next morning, first thing.
Ebay do kick people for repeated non-paying. The trouble is, most people when faced with a non-payer leave a false positive - "OMG THIS BUYER BROUGHT OF ME BUT DID NOT PAY AVOID AVOID AVOID" - sort of thing which achieves absolutely nothing as 99% of sellers don't ever look at a buyers feedback.
Open a non-paying bidder, get your fees back, offer it to the next highest bidder and move on.
Add the bidder to your blocked buyers list and tighten up your selling preferences.
Open a non-paying bidder, get your fees back, offer it to the next highest bidder and move on.
Add the bidder to your blocked buyers list and tighten up your selling preferences.
andymc said:
depends what you sell, different categories attract more w
kers
I'd agree with that. I sell clothing so we get quite a few returns - normally when people are a bit "optimistic" about what size they are or when they are just generally stupid ("I know it says the skirt is grey in your title and in the words, but it looked a bit green on my mobile so I thought you'd made a mistake"). kersThere are a certain group of people within our society that used to be really unlucky with their post going missing, however since we've started adding Recorded stickers to their packages they seem to be much luckier. The rate of returns from this particular group of people is 6 times higher than average though....
I'd never sell anything electrical (particularly mobile phones) on Ebay though - that does seem to attract more than its fair share of idiots. We can sell a dress for £500 and have no problems, but a mate sells his phone for £150 and gets nothing but trouble!
eBay is stacked in the buyers favour.
It is so well established now that sellers know they have little option but to list on there because that's where the buyers are. It is in eBay's best interests to keep buyers totally sweet as they know the sellers will follow, rather than the other way around.
I'd really like to see a competitor enter the market but they'd have to burn £millions just to get anywhere, let alone meaningfully compete.
It is so well established now that sellers know they have little option but to list on there because that's where the buyers are. It is in eBay's best interests to keep buyers totally sweet as they know the sellers will follow, rather than the other way around.
I'd really like to see a competitor enter the market but they'd have to burn £millions just to get anywhere, let alone meaningfully compete.
northwest monkey said:
I'd agree with that. I sell clothing so we get quite a few returns - normally when people are a bit "optimistic" about what size they are or when they are just generally stupid ("I know it says the skirt is grey in your title and in the words, but it looked a bit green on my mobile so I thought you'd made a mistake").
There are a certain group of people within our society that used to be really unlucky with their post going missing, however since we've started adding Recorded stickers to their packages they seem to be much luckier. The rate of returns from this particular group of people is 6 times higher than average though....
I'd never sell anything electrical (particularly mobile phones) on Ebay though - that does seem to attract more than its fair share of idiots. We can sell a dress for £500 and have no problems, but a mate sells his phone for £150 and gets nothing but trouble!
Totally agree with all of this, I have sold 000's of items with few problems but would never try and sell a mobile phone on there. There are a certain group of people within our society that used to be really unlucky with their post going missing, however since we've started adding Recorded stickers to their packages they seem to be much luckier. The rate of returns from this particular group of people is 6 times higher than average though....
I'd never sell anything electrical (particularly mobile phones) on Ebay though - that does seem to attract more than its fair share of idiots. We can sell a dress for £500 and have no problems, but a mate sells his phone for £150 and gets nothing but trouble!
I like the idea of "tracking" stickers, have heard it works well. Privately I would not send without some form of tracking, unless I was happy to lose the money from the sale. Tracking is for my benefit, not the buyers, so would be happy to cover the cost of that to ensure an easy life.
Durzel said:
eBay is stacked in the buyers favour.
You know what, I'd honestly say Amazon is worse. I had 5 feedback removed on Ebay last month because they were stupid, but you'd have no chance with Amazon. We've had negative feedback left for us on Amazon for a product we don't even sell (it referred to it in the feedback) yet Amazon wouldn't refer it as "it is the buyers opinion". I asked them if I bought a CD and left negative feedback saying "it was a rubbish book" would they remove that, and apparently no they wouldn't
northwest monkey said:
You know what, I'd honestly say Amazon is worse. I had 5 feedback removed on Ebay last month because they were stupid, but you'd have no chance with Amazon. We've had negative feedback left for us on Amazon for a product we don't even sell (it referred to it in the feedback) yet Amazon wouldn't refer it as "it is the buyers opinion". I asked them if I bought a CD and left negative feedback saying "it was a rubbish book" would they remove that, and apparently no they wouldn't
Wow, that's staggering. Again though Amazon know you have little option but to suffer their policies and jump through their hoops to get exposure to its market. Sellers have very little power imo.
Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff