Insurance excess...
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Discussion

MGZRod

Original Poster:

8,176 posts

207 months

Thursday 29th May 2014
quotequote all
Firstly, I'm not sure whether this is the relevant section so feel free to move, Mods!

Right, I was involved in an accident in 2012 that wrote off my MX5, after about 6 months of dispute it was settled as me not being at fault. This wasn't an issue, got a decent settlement for my car minus the excess (of which I was told I would persue from the third party).

This has been going through Albany assistance and they have been 'okay' thus far. They do a good job when you give them a kick up the arse. Now the accident was sorted as non fault and the third party admitted liabilty last year, but we've been chasing them for my excess for a fair while now. On the 14th Albany contacted them giving them 14 days to admit liability (Even though the claim was decided as me not being at fault last year).

This probably doesn't make sense due to me speed typing it in the corner of my screen at work hehe but I'm wondering if anyone has been in a similar situation before & what would happen if thte third party insurer don't admit liability by tomorrow, which is the last day that Albany gave them.

Thanks in Advance.

Rod.

walm

10,644 posts

233 months

Thursday 29th May 2014
quotequote all
Happened to me.
You could be waiting a while.
And you should probably check that you really are on the system as having a non-fault claim as you may have mis-informed your new insurer on your no claims status.

Essentially what happened was:
Third party admit fault.
Their insurance co challenged value of payout!
Nearly went to court.
They agree value paid out.
Delayed payment.
Continued to delay.

This is over a year after the incident.

Up to this point - I WAS REGISTERED AS HAVING AN OPEN CLAIM.
So I couldn't use my NCB when I changed insurer.
Finally 18 months after the incident the third party insurer paid back and I received a cheque for the excess.
I then contacted my insurer to confirm new clean NCB status and they refunded me the extra I paid for zero NCB pro-rata for the year so far.

dacouch

1,172 posts

160 months

Thursday 29th May 2014
quotequote all
Try googling "Albany"

I suspect they're feeding you BS as they're not all that with paperwork.

Try ringing the other Insurers yourself, if you have the relevant details to hand I would be very surprised if they did not agree to send your excess out asap. It would then be a case of you forwarding proof of the amount of the excess and them sending a cheque out with a few days of seeing this

nipsips

1,167 posts

166 months

Thursday 29th May 2014
quotequote all
I had a customer who was using an AMC to chase me for an excess - they hadn't even contacted us! Got him to send over a scanned copy of his receipt and had a cheque out to him the same day.

LoonR1

26,988 posts

208 months

Thursday 29th May 2014
quotequote all
How the hell, are you "not at fault" but "liability hasn't been decided"? Complete confusion reigns supreme.

Oh and maybe cross reference the fun you're having with Albany into the thread where someone described an AMC as"professional Rottweilers working for me".