Car Insurance Help
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whythem

Original Poster:

773 posts

208 months

Tuesday 5th August 2014
quotequote all
I employed a courier company to collect a car from the seller and deliver to me. The courier dropped the car off the back of his trailer causing enough damage to my car that I think it will quite easily be a write off. (Thank fully all caught on CCTV at the sellers address when the car was collected).

Trouble is the driver who gave me his policy number and insurance details has not contacted his insurers, who are saying they will not deal with me because I have no insurance. (not required as I am not driving the car or keeping it on the public road)

Any idea's how I proceed? Thankssmile

insurance_jon

4,099 posts

277 months

Tuesday 5th August 2014
quotequote all
who are his insurers? Basically you need to write to the courier stating why you are holding him responsible, and how much you are holding him responsible for.

Insurers don't have to deal with you directly, your issue is with the courier and he needs to make his insurers deal with it.

sgrimshaw

7,587 posts

281 months

Tuesday 5th August 2014
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According to your other thread, didn't you buy the car to break anyway?

whythem

Original Poster:

773 posts

208 months

Wednesday 6th August 2014
quotequote all
Yes I bought the car to break, well actually to replace the engine with a running unit. The damage has cost me around £500 in the value of lost used part sales.

Doe's anybody know of any third party abulance chaser types who would deal with this for me? Should I ignore is insurance company and just go small claims court? Other options (Guys not interested in a cash deal)

After speaking with his insurers, who one day said they were dealing with the claim and sending around an assesor, then after waiting all day for the assesor to turn up I ring the insurers only to be told they are now NOT dealing with the incident. So I wont be dealing with them if they call again.

insurance_jon

4,099 posts

277 months

Wednesday 6th August 2014
quotequote all
look for PHer annies dad, he is an uninsured loss recovery guy

whythem

Original Poster:

773 posts

208 months

Wednesday 6th August 2014
quotequote all
Thanks Jonsmile

TwigtheWonderkid

49,231 posts

181 months

Wednesday 6th August 2014
quotequote all
whythem said:
Trouble is the driver who gave me his policy number and insurance details has not contacted his insurers, who are saying they will not deal with me because I have no insurance.
You might have the wrong end of the stick here.

Did the courier co send you a contract wording? Perhaps with the original order/instruction/confirmation. It is not unusual for couriers and hauliers to limit their financial liability for the goods they are carrying, under contract. If so, they will often offer you the chance to buy full value insurance over and above the carriage charge. If this is in their contract and you didn't take it up, then perhaps his insurers won't deal with you because you don't have insurance (not motor insurance, but additional insurance for the goods the courier was carrying.)



whythem

Original Poster:

773 posts

208 months

Thursday 7th August 2014
quotequote all
The booking was made via Shipley.com who as yet have also failed to make contact with me. I found something on their site (shipley) about the courier having GIT for £10,000.

I think I will write him asking to contact me, then a 14 day notice of action with a view to going through the small claims process. See if that shakes him into taking some form of action.

I have the CCTV footage which shows his registration, himself and my vehicles registration, as well as my vehicle falling from his transporter and then hitting the 3rd party wall and resulting damage. I have contacted the 3rd party who's wall was hit, and he is willing to act as a witness on my behalf, although he is not claiming for his wall as it shows no more damage than a scuff mark on the wall.

If his insurance company do contact me, am I obliged to deal with them?

elanfan

5,527 posts

258 months

Thursday 7th August 2014
quotequote all
whythem said:
If his insurance company do contact me, am I obliged to deal with them?
Why wouldn't you if they are going to settle your claim. Surely it would be cutting off your nose to spite yor face?

CanAm

14,141 posts

303 months

Thursday 7th August 2014
quotequote all
whythem said:
The booking was made via Shipley.com who as yet have also failed to make contact with me. I found something on their site (shipley) about the courier having GIT for £10,000.
It's www.shiply.com . From what we've seen, it looks like your contract is with the courier, not Shipleys.
Can you cut and paste the info you have about the GIT insurance.
Did you or anyone else sign the delivery note? If you've given clear delivery, it makes your position weaker.

anonymous-user

85 months

Thursday 7th August 2014
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Fairly sure GIT wont cover motor vehicles? Might be wrong though

TwigtheWonderkid

49,231 posts

181 months

Thursday 7th August 2014
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CaptainMorgan said:
Fairly sure GIT wont cover motor vehicles? Might be wrong though
No reason why a GIT policy would exclude vehicles, so long as they were in transit and not being moved under their own power.

Mr Classic

224 posts

150 months

Friday 8th August 2014
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Why are you trying to get money out of the insurance company? Surely your claim is with the driver, who will then pay it out of his own pocket or pass it onto his insurance company. (Probably pay out his own pocket as it's probably worth max £300?)