Using an old employer's customer list...
Using an old employer's customer list...
Author
Discussion

AB

Original Poster:

20,611 posts

226 months

Tuesday 6th January 2015
quotequote all
Hypothetically if you came across a list of 1,000 customers names and contact numbers from a previous company you worked for briefly 5 years ago...

If you passed them on to a friend who was now in the same industry for him to methodically call and pitch their company to...

How much trouble could you get into?

Gillett66

98 posts

174 months

Tuesday 6th January 2015
quotequote all

You'll get in more trouble if you post about it to a forum on the internet.

AB

Original Poster:

20,611 posts

226 months

Tuesday 6th January 2015
quotequote all
It's all hypothetical, you know, the musings of a bored mind.

I'd never do such a thing.

AndrewEH1

4,922 posts

184 months

Tuesday 6th January 2015
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Look up the Data Protection Act

AB

Original Poster:

20,611 posts

226 months

Tuesday 6th January 2015
quotequote all
What if the blighter stole it while I wasn't looking? eek

allergictocheese

1,290 posts

144 months

Tuesday 6th January 2015
quotequote all
I'd be surprised if at the least it wasn't breach of contract if the person with the list was supposed to be trusted with it. Many employment contracts have perpetual confidentiality clauses for sensitive information.

AndrewEH1

4,922 posts

184 months

Tuesday 6th January 2015
quotequote all
AB said:
What if the blighter stole it while I wasn't looking? eek
Why would you retain this list after your employment ended? Surely once found it should either be destroyed or returned back to the owner with a grovelling letter apologising.

AB

Original Poster:

20,611 posts

226 months

Tuesday 6th January 2015
quotequote all
allergictocheese said:
I'd be surprised if at the least it wasn't breach of contract if the person with the list was supposed to be trusted with it. Many employment contracts have perpetual confidentiality clauses for sensitive information.
Hypothetically it didn't.

TooMany2cvs

29,008 posts

157 months

Tuesday 6th January 2015
quotequote all
Anything else apart, I'd have said it was probably a bit pointless.

After five years, a good swathe of the contacts will have moved on - so all anybody using the list will do is look like somebody going by out-of-date info. Anybody who's still a customer of the list's owner will have such a long-standing relationship that they'll probably not be easily swayed to change, either.

Your friend would be best off putting the energy into his own list and prospects.

Speedracer329

1,507 posts

208 months

Tuesday 6th January 2015
quotequote all
Realistically I don't see a problem, I personally know of two companies who started using this method, and the companies who had the information originally was aware it was done and didn't kick and scream about it. Yes it isn't really cricket but all the information is already out there for anyone to find anyway, and as stated above after five years a lot of the contacts will have changed.
I haven't been in that industry for over ten years, but if I felt the need I would say I still have the details of 90% of the companies I dealt with, is that really classed as stealing information?

SGirl

7,924 posts

292 months

Tuesday 6th January 2015
quotequote all
The company I used to work for took on a girl from a rival company when she was made redundant. She turned up on her first day with a massive printout of her former employer's client list. She was mystified as to why we wouldn't use it. She was fired a few months later for other, unrelated matters - but her card was pretty much marked "potential troublemaker" that first day.

The look on my boss's face. hehe

Derek Smith

49,984 posts

279 months

Tuesday 6th January 2015
quotequote all
AB said:
Hypothetically if you came across a list of 1,000 customers names and contact numbers from a previous company you worked for briefly 5 years ago...

If you passed them on to a friend who was now in the same industry for him to methodically call and pitch their company to...

How much trouble could you get into?
I write on the DPA, CANSPAM and the rest of the multitude of legislation around such matters.

My advice is don't. My advice is not to come onto a forum and discuss such matters. Crossing your fingers and saying 'hypothetically' three times doesn't cut much ice.


okgo

42,321 posts

229 months

Tuesday 6th January 2015
quotequote all
Exactly, so just do it, most people email themselves all of this stuff before they leave a place anyway, its basic practice...

grumpyscot

1,293 posts

223 months

Tuesday 6th January 2015
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Surely this would come under the Theft Act? (Esp since the data was actually covered by the DPA, so in effect belonged to the data recorder.)

TwistingMyMelon

6,517 posts

236 months

Tuesday 6th January 2015
quotequote all
If I was your mate I would do it

But if I was you I wouldn't, I wouldn't risk the hassle of giving your mate the contacts, what do you gain out of it? Unless you want him in your pocket for a bit

Morals aside there is the risk it could backfire for you for such little gain

I worked for a past company, they started a new "branch" and line of work and took a Director from the rival. On the first day he was trying to attach a 10GB PST file to his new Outlook account. He literally just archived every email he had ever sent from the last company we worked for and took them with him when he left!



whoami

13,201 posts

271 months

Tuesday 6th January 2015
quotequote all
okgo said:
Exactly, so just do it, most people email themselves all of this stuff before they leave a place anyway, its basic practice...
And any sensible company will have well established procedures to catch them in the act.

okgo

42,321 posts

229 months

Tuesday 6th January 2015
quotequote all
whoami said:
And any sensible company will have well established procedures to catch them in the act.
You would think so wouldn't you.

I worked for a household name company, very large, 9 months after leaving I can still access my email, this is not uncommon either, I know others from other large places that have seen similar incompetancy, companies are useless in this respect.

@twisting my melon, yes, everyone I know who has gone to competitor has always exported their address book/key mails, its incredibly common.

silverous

1,008 posts

165 months

Tuesday 6th January 2015
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It happens a lot and I don't hear of too many people falling foul of it, that isn't to say it won't cause an issue......

whoami

13,201 posts

271 months

Tuesday 6th January 2015
quotequote all
silverous said:
It happens a lot and I don't hear of too many people falling foul of it, that isn't to say it won't cause an issue......
It frequently does cause an issue.

Depends on how rigorously the information security policy (and subsequent audits) are adhered to.

Like anything, some organisations are better than others.

allergictocheese

1,290 posts

144 months

Tuesday 6th January 2015
quotequote all
AB said:
allergictocheese said:
I'd be surprised if at the least it wasn't breach of contract if the person with the list was supposed to be trusted with it. Many employment contracts have perpetual confidentiality clauses for sensitive information.
Hypothetically it didn't.
In which case, if any of the data constitutes personal data for the purposes of the Data Protection Act, it would be an offence under s.55. A work email address with an identifiable name in it (ie. one not too generic) is personal data, for example.