Gagging orders
Author
Discussion

healeyfan

Original Poster:

260 posts

221 months

Friday 9th January 2015
quotequote all
Anybody familiar with these? I always thought that they were only used in high profile celebrity court cases or against whistleblowers in the NHS or the BBC.
I was overcharged by a garage who have offered to refund me a chunk of money but want me to sign a gagging order first.
Is this now the norm for this sort of thing? I’m inclined to take them to court but am aware that one shouldn’t go to court on principle.

FrankAbagnale

1,842 posts

143 months

Friday 9th January 2015
quotequote all
So, they overcharged you and in order to refund want to make sure you don't tell anyone? I'd tell them where to go.

Also, tell them if they need to make cash quick, instead of ripping of customers speak to your friendly FX Trader, Mylo Rose.

Lurking Lawyer

4,535 posts

256 months

Friday 9th January 2015
quotequote all
Confidentiality provisions in settlement agreements are far from uncommon.

They have to be negotiated though - they can't be imposed on you, other than by way of injunction (which is a very different thing).

It's up to you whether you're prepared to accept an offer of settlement which is conditional upon you agreeing not to talk about it.....

healeyfan

Original Poster:

260 posts

221 months

Friday 9th January 2015
quotequote all
If I did go to court would a judge tell me not to be so silly and just sign it.

LoonR1

26,988 posts

208 months

Friday 9th January 2015
quotequote all
healeyfan said:
If I did go to court would a judge tell me not to be so silly and just sign it.
Why would you go to court? You've been offered what you wanted, so where's the need to go? If they Part 36 or Calderbank you then you're probably looking at paying both sides costs if the award is anywhere near what's already been offered.

anonymous-user

85 months

Friday 9th January 2015
quotequote all
Orders restraining someone from saying something are in fact quite rare, but as pointed out above there is no order here. You are being offered an agreement that includes a confidentiality clause.

No Judge would compel you to agree anything. It is up to you to decide if the deal is good enough. Refusing a deal might sometimes have costs consequences if a dispute is litigated when I could have been settled.

CMYKguru

3,017 posts

206 months

Friday 9th January 2015
quotequote all
It's not worth the paper it's written on. If you want to write a review or tell everyone what st treatment you have received then that's up to you

healeyfan

Original Poster:

260 posts

221 months

Friday 9th January 2015
quotequote all
Because they are not offering the full amount and only as a gesture of goodwill. Part of me feels that they are getting away with it.
It might make them think more carefully in the future.

Jasandjules

72,671 posts

260 months

Friday 9th January 2015
quotequote all
healeyfan said:
Because they are not offering the full amount and only as a gesture of goodwill. Part of me feels that they are getting away with it.
It might make them think more carefully in the future.
Can you give more details in relation to your being overcharged?

A company will often say "gesture of goodwill" so as to avoid admitting liability, or to say that any offer is made without admission of liability.. Doesn't mean they think they are not liable biggrin

healeyfan

Original Poster:

260 posts

221 months

Friday 9th January 2015
quotequote all
They charged me double the hours that the job should have taken to do. I have obtained estimates from two other garages for the same work and the labour time in both instances is exactly half. I am asking for a refund for the extra hours charged.

anonymous-user

85 months

Saturday 10th January 2015
quotequote all
CMYKguru said:
It's not worth the paper it's written on. If you want to write a review or tell everyone what st treatment you have received then that's up to you
OP, ignore this pub lawyer rubbish. A properly drafted confidentiality agreement is enforceable.

Jasandjules

72,671 posts

260 months

Saturday 10th January 2015
quotequote all
Ok so you have not been "overcharged" per se i.e. they didn't quote £500 and charge you £1,000. What they did was apply an hourly rate and take a lot longer than other garages have said it would take to do the work?

Did you pay the bill in full I assume at collection?


healeyfan

Original Poster:

260 posts

221 months

Saturday 10th January 2015
quotequote all
Yes because I didn't think that I would ever get it back as they had taken so long. Final price was 3 times initial quote. The work was of such poor quality that it had to be redone hence actual evidence of the true cost.

Jasandjules

72,671 posts

260 months

Saturday 10th January 2015
quotequote all
Ok so then being practical, your easiest option seems to be to take their money and sign their agreement. The question is whether or not you wish to. That is not to say that you could get your money back from them without any requirement to sign any agreement - I trust they are not intending to pay you to seek advice in relation to the terms of any such agreement for example.

healeyfan

Original Poster:

260 posts

221 months

Saturday 10th January 2015
quotequote all
Yes that is the easiest option and probably the most sensible. It just doesn't seem right somehow.
I did all the due diligence and they came highly recommended.
At the end of the day there was very little that was professional about them apart from their charges.