Mobile Phone problem
Author
Discussion

eatcustard

Original Poster:

1,003 posts

157 months

Friday 23rd October 2015
quotequote all
Quick question.

Just upgraded my mobile (purchased phone off an online seller) who were excellent.

Mobile is working fine but, getting no signal, so spoke to my provider who dont seem to know what they are doing its been 2 days since I have the mobile and I am getting told a load of crap. The problem is with the service provider and the moblie is working as intended. iPhone 6s Plus if you want to know.

So do I reject the phone with the provider or where I purchased the mobile from, or both?

TheEnd

15,370 posts

218 months

Friday 23rd October 2015
quotequote all
It could be a problem with your SIM card, the phone might be locked to a different network, or it could be a blocked phone.

Without knowing, you can't really say who is at fault.

eatcustard

Original Poster:

1,003 posts

157 months

Friday 23rd October 2015
quotequote all
TheEnd said:
It could be a problem with your SIM card, the phone might be locked to a different network, or it could be a blocked phone.

Without knowing, you can't really say who is at fault.
They have said the problem is at their end Wifi phone activation.
Same network, all they needed to do was update it to my number.


Everything Everywhere

marshalla

15,902 posts

231 months

Friday 23rd October 2015
quotequote all
OP's other thread, with more detail about what the problem really is : http://www.pistonheads.com/gassing/topic.asp?h=0&a...

eatcustard

Original Poster:

1,003 posts

157 months

Friday 23rd October 2015
quotequote all
Just looked at new deals and I cant get anything close to what I am getting now, so I may have to bite the bullet and wait.