Home insurance renewal dilemma
Home insurance renewal dilemma
Author
Discussion

Madmac70

Original Poster:

42 posts

181 months

Wednesday 27th January 2016
quotequote all
Hello chaps and chapesses,
Just got home off night shift and opened renewal notice from my home insurance company. Last year I paid over £180, which reflected a house fire 6 years ago which was pretty much a total loss costing circa £45k. Last year I had 2 claims one for an aquarium circa £2k and one for a laptop which one of the kids spilt a can of coke upon.

Renewal price is £2.14! (Two pounds and fourteen pence)

Should I call them as it must be an IT glitch? Or just let the direct debit go ahead?

Your thoughts please

Robbie


TwigtheWonderkid

49,169 posts

180 months

Wednesday 27th January 2016
quotequote all
Madmac70 said:
Last year I paid over £180, which reflected a house fire 6 years ago which was pretty much a total loss costing circa £45k.
How does a premium of £180 reflect a £45K claim? They hardly seem to be trying to get their money back!

Stoofa

959 posts

198 months

Wednesday 27th January 2016
quotequote all
Personally - I'd rather have a quick chat now and see the premium increase from £2 than in 6 months time whilst I'm attempting to make a claim for something.
Chances are that their system would flag it in the future anyway - but you and I both know you don't get home insurance for £2/year. So I'd call.

chazwind

130 posts

155 months

Wednesday 27th January 2016
quotequote all
I'd be tempted to tell them.

If you made another claim, they may argue that the policy is invalid since it would have been obvious to any reasonable person that the premium was incorrect, and that you were therefore obligated to question it with them. No idea if that would stick, but it could cause you problems.

98elise

32,732 posts

191 months

Wednesday 27th January 2016
quotequote all
chazwind said:
I'd be tempted to tell them.

If you made another claim, they may argue that the policy is invalid since it would have been obvious to any reasonable person that the premium was incorrect, and that you were therefore obligated to question it with them. No idea if that would stick, but it could cause you problems.
I would agree. A house is a lot to gamble with to save a few quid in he short term, especially if you are prone to claims.

Dodsy

7,175 posts

257 months

Wednesday 27th January 2016
quotequote all
Maybe they left a few zeros off ? My experience is that if you claim too much then you become uninsurable. I have top level cover for years including accidental damage, loss of items while out of the house etc. Never claimed.

Then over a 2 year period I made 3 claims, total came to less than the premiums I had paid for the 3 years. Result was I was uninsurable, none of the mainstream companies would even quote me. For the last 2 years I have had to use one of the more expensive non mainstream companies, costs more and much lower cover. Hoping that next year I will be 3 years claim free and can get better and cheaper insurance again. Upside for the insurers I would never ever claim again for accidental damage/loss for anything under £1k at least as its been an expensive exercise.


Madmac70

Original Poster:

42 posts

181 months

Wednesday 27th January 2016
quotequote all
TwigtheWonderkid said:
Madmac70 said:
Last year I paid over £180, which reflected a house fire 6 years ago which was pretty much a total loss costing circa £45k.
How does a premium of £180 reflect a £45K claim? They hardly seem to be trying to get their money back!
Wasn't clear in OP, sorry, policy is contents only as we rent and neighbour in similar property pays £90 ish per year.

Madmac70

Original Poster:

42 posts

181 months

Wednesday 27th January 2016
quotequote all
Just called ins Co. Their error and they will stand by it. Result!

baldy1926

2,153 posts

230 months

Wednesday 27th January 2016
quotequote all
Thats lucky, thats a right result.
I had a quote for car insurance at £10 paid it straight away they cancelled it as soon as they realised.

TwigtheWonderkid

49,169 posts

180 months

Wednesday 27th January 2016
quotequote all
Madmac70 said:
Just called ins Co. Their error and they will stand by it. Result!
These insurance companies really are scamming scumbags. They've paid you out £48K in recent years and now they are thieving £2.14 off you for the next year's insurance. I don't know how they sleep nights.

chazwind

130 posts

155 months

Wednesday 27th January 2016
quotequote all
TwigtheWonderkid said:
Madmac70 said:
Just called ins Co. Their error and they will stand by it. Result!
These insurance companies really are scamming scumbags. They've paid you out £48K in recent years and now they are thieving £2.14 off you for the next year's insurance. I don't know how they sleep nights.
What a puerile comment. Insurance is a business like any other. OP did the right thing, and got a result.

Toltec

7,179 posts

253 months

Wednesday 27th January 2016
quotequote all
chazwind said:
What a puerile comment. Insurance is a business like any other. OP did the right thing, and got a result.
Now diving in from high altitude

Wait for it

Wait for it

Devil2575

13,400 posts

218 months

Wednesday 27th January 2016
quotequote all
Purity14 said:
Toltec said:
chazwind said:
What a puerile comment. Insurance is a business like any other. OP did the right thing, and got a result.
Now diving in from high altitude

Wait for it

Wait for it
biggrin

chazwind

130 posts

155 months

Wednesday 27th January 2016
quotequote all
Purity14 said:
Toltec said:
chazwind said:
What a puerile comment. Insurance is a business like any other. OP did the right thing, and got a result.
Now diving in from high altitude

Wait for it

Wait for it
Oh wow. That was amazing. Are all three of you sat in the same bedsit?

VFK44

51 posts

181 months

Wednesday 27th January 2016
quotequote all
I'd be tempted to ring one of those other companies which advertise, "We guarantee to beat your existing quote"...

chazwind

130 posts

155 months

Wednesday 27th January 2016
quotequote all
Devil2575 said:
biggrin
biggrin /s

bobtail4x4

4,432 posts

139 months

Wednesday 27th January 2016
quotequote all
Madmac70 said:
Just called ins Co. Their error and they will stand by it. Result!
get it in writing.

TwigtheWonderkid

49,169 posts

180 months

Wednesday 27th January 2016
quotequote all
VFK44 said:
I'd be tempted to ring one of those other companies which advertise, "We guarantee to beat your existing quote"...
rofl

Brilliant!

Fatrat

682 posts

221 months

Wednesday 27th January 2016
quotequote all
Any claim over 5 years old will be ignored by most insurers

If they have made a pricing error they don't have to stand by it so result for the OP